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Matthew Roth
Matthew Roth at Shottenkirk Ford Granbury

Matthew Roth

Service Advisor

Shottenkirk Ford Granbury

4950 East Highway 377
Granbury, TX 76049

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4.9
20 Reviews
4.9

20 Reviews

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20 Reviews of Matthew Roth

January 18, 2026

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Employee Rating

We bought our car from Shotenkirk Ford in 2023 from Salesman Bo when was amazing and helpful in the decision to purchase a Ford Explorer. We have since used Granbury Ford for repairs and our scheduled More

by ConnieKar98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Service check out lady is always very pleasant.

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Jan 18, 2026

Shottenkirk Ford Granbury responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Shottenkirk Ford Granbury to be a positive one. Please don't hesitate to reach out if you need anything else. We look forward to assisting you with your future sales and service needs at Shottenkirk Ford Granbury!

January 08, 2026

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Employee Rating

Vehicle was in and out! Everyone seemed very friendly and very knowledgeable. Will be back !Thank you! More

by tim76476
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Eric Smalley, Matt Jewett, Tyler Duncan

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Jan 08, 2026

Shottenkirk Ford Granbury responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Shottenkirk Ford Granbury, we look forward to having you as a valued customer for many years to come! We look forward to assisting you with your future sales and service needs at Shottenkirk Ford Granbury!

January 02, 2026

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Employee Rating

I use them for service on my company vehicle. In/out quick. Happy w/the service I receive. More

by Pendy7042
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 02, 2026

Shottenkirk Ford Granbury responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. We look forward to assisting you with your future sales and service needs at Shottenkirk Ford Granbury!

December 24, 2025

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Employee Rating

Matt was very helpful with this tragic experience and worked with me to get a good price More

by SheilaV62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 04, 2026

Shottenkirk Ford Granbury responded

We appreciate your business and this review. We'd like to know more about your visit and where you feel we can improve in order to make your next visit a 5-star experience. If it's possible to discuss your experience in more detail, Sheila, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Thank you again for your input, and we hope to hear from you soon. We look forward to assisting you with your future sales and service needs at Shottenkirk Ford Granbury!

December 17, 2025

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Employee Rating

Very professional and polite. Explained everything they did. Did everything in a timely manner. Would highly recommend them More

by Chethockett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Randy Lancaster

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Dec 17, 2025

Shottenkirk Ford Granbury responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! We look forward to assisting you with your future sales and service needs at Shottenkirk Ford Granbury!

December 06, 2025

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Employee Rating

Quickly did what I stand more. Answered all my questions, kept me informed as to what was being done. More

by kirtgbell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Eric Smalley, Matt Jewett, Tyler Duncan, Brandon Holtzinger, Randy Lancaster, Katie Marler

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Dec 06, 2025

Shottenkirk Ford Granbury responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Shottenkirk Ford Granbury! We look forward to assisting you with your future sales and service needs at Shottenkirk Ford Granbury!

December 03, 2025

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Employee Rating

Service was very good. First time there. Will return for needed service. Nice waiting area. More

by bunnyjudy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 03, 2025

Shottenkirk Ford Granbury responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Shottenkirk Ford Granbury to be a positive one. Please don't hesitate to reach out if you need anything else. We look forward to assisting you with your future sales and service needs at Shottenkirk Ford Granbury!

November 27, 2025

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Employee Rating

The the service man did it quicker than he said it would take, and I was pleased with the job he did More

by Randy.reeves
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Eric Smalley, Matt Jewett, Tyler Duncan

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Nov 27, 2025

Shottenkirk Ford Granbury responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. We look forward to assisting you with your future sales and service needs at Shottenkirk Ford Granbury!

November 27, 2025

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Employee Rating

By far the easiest and most hassle-free truck purchase I’ve ever made. Carson and Mike knocked it out of the park. Shottenkirk Ford delivered from start to finish — sales, financing, and service were all More

by PaulWerner
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brian Curtis, Billy Bohrman, Brandon Holtzinger, Denise Bone, Carson Shaw , Mike finance

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Nov 27, 2025

Shottenkirk Ford Granbury responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! We look forward to assisting you with your future sales and service needs at Shottenkirk Ford Granbury!

November 15, 2025

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Employee Rating

Amazing experience in service with Matt Roth after buying my car from Carson Shaw! Will be coming back. More

by Morgan.keeana75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Curtis, Billy Bohrman, Denise Bone, Carson Shaw

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Nov 15, 2025

Shottenkirk Ford Granbury responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Shottenkirk Ford Granbury to be a positive one. Please don't hesitate to reach out if you need anything else. We look forward to assisting you with your future sales and service needs at Shottenkirk Ford Granbury!

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