Matthew Roth
Matthew Roth at Shottenkirk Ford Granbury

Matthew Roth | Page 2

Service Advisor

Shottenkirk Ford Granbury

4950 East Highway 377
Granbury, TX 76049

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4.9
32 Reviews
4.9

32 Reviews

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32 Reviews of Matthew Roth

February 06, 2026

Dealership Rating
Employee Rating

They picked up my truck at work replaced 2 batteries and brought it back what Service More

by Longhorn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 06, 2026

Shottenkirk Ford Granbury responded

It’s great to hear our pickup and delivery for your Ford F-250 helped keep you on the job. Matthew and our team enjoyed replacing both batteries and returning your truck in top form. Thank you for the five-star review!

February 05, 2026

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Best Ford service around! Service advisers are friendly and knowledgeable. Easy to get in on short notice and they’ll have you fixed up in a jiffy. Always a positive experienc More

by sarahlc1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tyler Duncan

Feb 05, 2026

Shottenkirk Ford Granbury responded

It’s wonderful to hear our service advisers provided friendly, knowledgeable assistance for your Ford. We’re glad we could fit you in on short notice and have you back on the road in no time. We appreciate your trust and look forward to your next visit.

January 18, 2026

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We bought our car from Shotenkirk Ford in 2023 from Salesman Bo when was amazing and helpful in the decision to purchase a Ford Explorer. We have since used Granbury Ford for repairs and our scheduled More

by ConnieKar98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Service check out lady is always very pleasant.

Jan 18, 2026

Shottenkirk Ford Granbury responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Shottenkirk Ford Granbury to be a positive one. Please don't hesitate to reach out if you need anything else. We look forward to assisting you with your future sales and service needs at Shottenkirk Ford Granbury!

January 08, 2026

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Vehicle was in and out! Everyone seemed very friendly and very knowledgeable. Will be back !Thank you! More

by tim76476
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 08, 2026

Shottenkirk Ford Granbury responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Shottenkirk Ford Granbury, we look forward to having you as a valued customer for many years to come! We look forward to assisting you with your future sales and service needs at Shottenkirk Ford Granbury!

January 02, 2026

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I use them for service on my company vehicle. In/out quick. Happy w/the service I receive. More

by Pendy7042
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Jan 02, 2026

Shottenkirk Ford Granbury responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. We look forward to assisting you with your future sales and service needs at Shottenkirk Ford Granbury!

December 24, 2025

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Employee Rating

Matt was very helpful with this tragic experience and worked with me to get a good price More

by SheilaV62
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Jan 04, 2026

Shottenkirk Ford Granbury responded

We appreciate your business and this review. We'd like to know more about your visit and where you feel we can improve in order to make your next visit a 5-star experience. If it's possible to discuss your experience in more detail, Sheila, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Thank you again for your input, and we hope to hear from you soon. We look forward to assisting you with your future sales and service needs at Shottenkirk Ford Granbury!

December 17, 2025

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Very professional and polite. Explained everything they did. Did everything in a timely manner. Would highly recommend them More

by Chethockett
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Randy Lancaster

Dec 17, 2025

Shottenkirk Ford Granbury responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! We look forward to assisting you with your future sales and service needs at Shottenkirk Ford Granbury!

December 06, 2025

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Employee Rating

Quickly did what I stand more. Answered all my questions, kept me informed as to what was being done. More

by kirtgbell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 06, 2025

Shottenkirk Ford Granbury responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Shottenkirk Ford Granbury! We look forward to assisting you with your future sales and service needs at Shottenkirk Ford Granbury!

December 03, 2025

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Employee Rating

Service was very good. First time there. Will return for needed service. Nice waiting area. More

by bunnyjudy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 03, 2025

Shottenkirk Ford Granbury responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Shottenkirk Ford Granbury to be a positive one. Please don't hesitate to reach out if you need anything else. We look forward to assisting you with your future sales and service needs at Shottenkirk Ford Granbury!

November 27, 2025

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Employee Rating

By far the easiest and most hassle-free truck purchase I’ve ever made. Carson and Mike knocked it out of the park. Shottenkirk Ford delivered from start to finish — sales, financing, and service were all More

by PaulWerner
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brian Curtis, Brandon Holtzinger, Denise Bone, Carson Shaw , Billy Bohrman, Mike finance

Nov 27, 2025

Shottenkirk Ford Granbury responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! We look forward to assisting you with your future sales and service needs at Shottenkirk Ford Granbury!

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