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Matthew Reid
Matthew Reid at Volkswagen of Salem

Matthew Reid

Merchandising Manager

Volkswagen of Salem

3335 Del Webb Ave NE
Salem, OR 97301

4.4
47 Reviews
4.4

47 Reviews

Write a Review

47 Reviews of Matthew Reid

March 29, 2025

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Employee Rating

Kind and made it possible after several hours of haggling for me to drive my new car home. More

by SMCGUIRE727
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
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Mar 30, 2025

Volkswagen of Salem responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Volkswagen of Salem to be a positive one. Please don't hesitate to reach out if you need anything else. Best Regards, Gregory Bell Service Manager gbell@lithia.com

March 17, 2025

Dealership Rating
Employee Rating

Easy to work with answered questions quickly easy to get a hold of for questions More

by JOSHRENA356
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Recommend Dealer
Yes
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Mar 18, 2025

Volkswagen of Salem responded

Thank you, Josh! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Volkswagen of Salem! Best Regards, Gregory Bell Service Manager gbell@lithia.com

March 08, 2025

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Employee Rating

We like it a lot the sales guy was excellent the finance was a good too More

by GILLEDEZMA1
Workmanship
Recommend Dealer
Yes

Other Employees Tagged: Joshua Hunsaker

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Mar 10, 2025

Volkswagen of Salem responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Volkswagen of Salem! Best Regards, Gregory Bell Service Manager gbell@lithia.com

March 01, 2025

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Employee Rating

Love the BUzz, and found everything we could get to know operate all the we could get it home too enjoy it. More

by SILVERCORVETTE
Service Communication
Recommend Dealer
Yes
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Mar 03, 2025

Volkswagen of Salem responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Volkswagen of Salem! Best Regards, Gregory Bell Service Manager gbell@lithia.com

January 31, 2025

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Employee Rating

10/10 dealership capable of handling customers problems to the best of their ability. Very easy to deal with, and worth your time. More

by Ahatch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gregory Bell, Daniel Gonzales, Joshua Hunsaker

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Feb 01, 2025

Volkswagen of Salem responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Best Regards, Gregory Bell Service Manager gbell@lithia.com

December 18, 2024

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Employee Rating

We worked with Peter. He was great! Up front and honest. Even recommended a restaurant for lunch More

by DAVE@NORTHALBANY.ORG
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Workmanship
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Recommend Dealer
Yes
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Dec 20, 2024

Volkswagen of Salem responded

Thank you for your very kind review, Dave. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Volkswagen of Salem. Best Regards, Gregory Bell Service Manager gbell@lithia.com

November 28, 2024

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Employee Rating

People at the dealership were nice and informative, got the truck I wanted,had some problems with the paperwork after but they made it better than right,I will buy here again More

by bentonrussell6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gregory Bell, Daniel Gonzales, Joshua Hunsaker, Jesse Reck, Tanya Risseeuw, Michael Wenzel, Erin Stack, Matt Toreson

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Dec 01, 2024

Volkswagen of Salem responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Best Regards, Gregory Bell Service Manager gbell@lithia.com

November 26, 2024

Dealership Rating
Employee Rating

Great service ! Everyone at volkswagen of salem is super helpful & friendly. I always deal with them when I need something. More

by JOSEGAMINO
Recommend Dealer
Yes

Other Employees Tagged: Gregory Bell, Joshua Hunsaker, Erin Stack

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Nov 27, 2024

Volkswagen of Salem responded

Jose, We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Best Regards, Gregory Bell Service Manager gbell@lithia.com

October 28, 2024

Dealership Rating
Employee Rating

Great people service was great friendly prompt service great location clean place would come again More

by REDSOCK6969
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gregory Bell, Daniel Gonzales, Joshua Hunsaker, Richard Ledgerwood, Jesse Reck, Anthony Rose, Adam Stabler, Michael Wenzel, Erin Stack

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Oct 28, 2024

Volkswagen of Salem responded

Thanks for sharing about your experience with Volkswagen of Salem. We appreciate your business and hope to see you again soon! Best Regards, Gregory Bell Service Manager gbell@lithia.com

October 07, 2024

Dealership Rating
Employee Rating

Experience was to long, felt a little pressure on buying car, but in the end all good More

by DAVE.HEDGES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 07, 2024

Volkswagen of Salem responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Best Regards, Gregory Bell Service Manager gbell@lithia.com

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