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Matthew Raiten
Matthew Raiten at Kings INFINITI
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Matthew Raiten

Service Advisor

Kings INFINITI

20 Neptune Ave
Brooklyn, NY 11235

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4.8
548 Reviews
4.8

548 Reviews

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548 Reviews of Matthew Raiten

February 10, 2025

Dealership Rating
Employee Rating

i travel 45 miles to sevice my car at Kings infinti why Matthew is a honest man More

by BACKNAL2005
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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February 03, 2025

Dealership Rating
Employee Rating

Amazing. Was so patient and helpfull. I am to to recomend atvanytime. Wish i can purchase another infinit More

by trev051
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Russo, Megan Largana, Carla Martinez

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Feb 10, 2025

Kings INFINITI responded

Trev051, we are so pleased you enjoyed your visit to Kings INFINITI, Inc.! Hi Trev051, we are very happy to have provided you with such a positive experience!

January 30, 2025

Dealership Rating
Employee Rating

This was my 1st servicing for my Qx60 and the total experience was great! John was very thorough in explaining to me what was going to be done and accurate on the time it would take. Thank you John and More

by LARRYDEPASQUALE3
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Russo, Sam Shtern, Megan Largana, Carla Martinez , Nelson Morales

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Feb 10, 2025

Kings INFINITI responded

Hi Larrydepasquale3, thank you for taking the time to leave a review for us at Kings INFINITI, Inc.. We're happy we could meet your expectations!

January 30, 2025

Dealership Rating
Employee Rating

Excellent service with Matthew—professional, knowledgeable, efficient, honest, friendly, and ensured a smooth car repair. More

by SHAMEKQUASMITH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 10, 2025

Kings INFINITI responded

Shamekquasmith, we are so happy to read such a great review about Kings INFINITI, Inc.! Hello Shamekquasmith, thank you; we appreciate your feedback!

January 26, 2025

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Employee Rating

Service was excellent. Sent a detailed explanation of what was needed. Car is good so far They even washed it. More

by UTUELEVATOR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sam Shtern

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Feb 10, 2025

Kings INFINITI responded

Hi Utuelevator, we are very happy to have provided you with such a positive experience!

January 25, 2025

Dealership Rating
Employee Rating

Kings Infiniti is the best Dealer . I love it. All the best Infiniti.Good job Mr Danny. More

by skyconsco2010
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Buddy Naipaul, John Russo, Sam Shtern, Michael Jacovino, Carla Martinez , Danny is the best best friendship saler.

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Feb 10, 2025

Kings INFINITI responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

January 15, 2025

Dealership Rating
Employee Rating

John is a true professional. He always makes my service visits at Kings Infiniti a pleasure. More

by GEODOLO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Russo, Megan Largana, Carla Martinez , Nelson Morales

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Jan 24, 2025

Kings INFINITI responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

January 13, 2025

Dealership Rating
Employee Rating

Matt listens to the clients request & handles his services professionally. Overall always a pleasure to work with him More

by ARIELBREN5471212
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 24, 2025

Kings INFINITI responded

Arielbren5471212, we are very happy we could provide you with a positive experience!

January 11, 2025

Dealership Rating
Employee Rating

Matt was very professional and knowledgeable, waiting room was very clean and comfortable. The whole atmosphere was great Thanks Infiniti. More

by LAURENCEO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 01, 2025

Kings INFINITI responded

Laurenceo, we really appreciate your feedback!

January 10, 2025

Dealership Rating
Employee Rating

Very nice but my problems persist and no work was listed as completed under warranty because car was not leased from their location More

by JOE12120
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Carla Martinez

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Jan 24, 2025

Kings INFINITI responded

Hi Joe12120, We really did all that we could to fix the issues that you have been experiencing, & regret to hear that your recent experience was anything less than exceptional.

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