Matthew Purvis
Matthew Purvis at Big Star Cadillac

Matthew Purvis

Certified Sales Professional

Big Star Cadillac

18100 Gulf Freeway, Building B
Friendswood, TX 77546

Contact Me
4.8
40 Reviews

•Bilingual sales associate! Hablamos español! •Looking to serve with honesty and integrity •Eagle Scout! •Outdoorsman and adventurist!

Dealership Experience

1 yr, 9 mos

Industry Experience

3 yrs, 7 mos

Languages Spoken

English English

Spanish Spanish

4.8

40 Reviews

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40 Reviews of Matthew Purvis

January 31, 2026

Dealership Rating
Employee Rating

Matthew made the car buying process smooth, honest, and stress-free, with clear communication, great pricing, and exceptional customer service throughout. More

by aobenland
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Keith Mujica

Feb 02, 2026

Big Star Cadillac responded

We're thrilled to hear you enjoyed your experience with us! Your 5-star rating means a lot to the Big Star Team. We look forward to serving you again soon.

January 15, 2026

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Employee Rating

I found the vehicle I wanted online and reached out. A salesman reached out and we had positive communication back and forth without issue. We set something up, I came in and was out of the dealership i More

by Scott
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 16, 2026

Big Star Cadillac responded

Thank you so much for your 5-star review! We truly appreciate your kind words and are thrilled you had a positive experience with Big Star.

January 02, 2026

Dealership Rating
Employee Rating

I’ve bought multiple cars from them and I only service my cars through them. Always a great experience, nice and easy. They always inform me what is going to be done prior to it being done. Benjamin is the s More

by CAMERONGUERRERO62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ben Juarez

Jan 05, 2026

Big Star Cadillac responded

Thank you so much for your kind words and 5-star rating. We truly appreciate you taking the time to share your positive experience. We strive to provide excellent service, and your feedback is invaluable.

December 09, 2025

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I am very happy with my Escalade purchase from Big Star. Matthew Purvis is a great salesman! Very knowledgeable and we really enjoyed working with him. More

by TINA38
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Keith Mujica

Dec 10, 2025

Big Star Cadillac responded

We truly appreciate your kind words and are thrilled you had a positive experience with Big Star.

December 02, 2025

Dealership Rating
Employee Rating

Si estás pensando en comprar un carro Matew es muy buena opción ya que habla inglés y español, y tiene muy buen sentido del humor. Te mostrará todas las opciones que tiene y lo que estás buscando. More

by Levennia Rosas
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 04, 2025

Big Star Cadillac responded

We're thrilled to hear you enjoyed your experience with us! Your 5-star rating means a lot to the Big Star Team. We look forward to serving you again soon.

November 25, 2025

Dealership Rating
Employee Rating

Bobby did a fantastic job. I was very impressed with him. He diagnosed my problem, called me and explained the problem to me and what it would take to fix it. My car was re More

by WAYNEADUNCAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bobby Miller

Nov 26, 2025

Big Star Cadillac responded

We're thrilled to hear you enjoyed your experience with us! Your 5-star rating means a lot to the Big Star Team. We look forward to serving you again soon.

November 06, 2025

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Employee Rating

Please read previous review. This the third time you have asked for a review. Probably not going change my review. More

by jtucker14
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Nov 10, 2025

Big Star Cadillac responded

Thank you for your review. We apologize for any inconvenience. Customer feedback, such as yours, is essential to our ongoing efforts to evolve our service standards & performance for the highest possible customer satisfaction. Rest assured that your concern is being shared with the appropriate department as part of our commitment to continuous improvement.

September 28, 2025

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This was the best experience I’ve had purchasing a vehicle, from sales, to management, to finance. Matthew Purvis was so knowledgeable , and a very respectable young man. I will be back when the 2026 More

by cdaniels4
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes

Other Employees Tagged: Iriam Diaz, Joel Olivares , Raven, Amie

Sep 29, 2025

Big Star Cadillac responded

Thank you so much for your kind words and 5-star rating. We truly appreciate you taking the time to share your positive experience. We strive to provide excellent service, and your feedback is invaluable.

June 18, 2025

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Employee Rating

Good old bait and switch left and right with this dealer. Reached out to this dealer from out of state because they are currently advertising leases on Vistiqs for $849 with $1 down. Then you read the fine p More

by kkatz13
Recommend Dealer
No
Jun 20, 2025

Big Star Cadillac responded

Thank you for your interest and feedback. We're very sorry for any miscommunication you experienced. I've asked our General Sales Manager to reach out to you personally to see if we can find a solution and explore any possible adjustments to your lease. We want to ensure that we are effectively communicating our pricing and the options that we can offer you. We do have VISTIQ concierge fleet units available that don't have additional accessories. Also, our "dollar down" program offers the flexibility to include your state and local taxes/licensing fees in your monthly lease payment, if that helps and you have some flexibility in your budget. We truly hope to have the opportunity to restore your confidence in us. Mike Pierce, General Manager

June 10, 2025

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Employee Rating

Matthew provided excellent services from the moment we sent. We went through details of what I like and set out to get it. Got my 2025 Cadillac! More

by cangal
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 10, 2025

Big Star Cadillac responded

Thank you for your business and your review! All of us at Big Star are truly humbled by your kind words.

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