Matthew Purvis
Matthew Purvis at Big Star Cadillac
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Matthew Purvis

Certified Sales Professional

Big Star Cadillac

18100 Gulf Freeway, Building B
Friendswood, TX 77546

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4.8
19 Reviews

•Bilingual sales associate! Hablamos español! •Looking to serve with honesty and integrity •Eagle Scout! •Outdoorsman and adventurist!

Dealership Experience

8 mos

Industry Experience

2 yrs, 6 mos

Languages Spoken

English English

Spanish Spanish

4.8

19 Reviews

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19 Reviews of Matthew Purvis

January 16, 2025

Dealership Rating
Employee Rating

This is the second car I’ve purchase from this dealership, Mathew Purvis specifically, both times were smooth and relatively quick. Everyone was very helpful. I will definitely be going back when More

by CAMERONGUERRERO62
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Jan 17, 2025

Big Star Cadillac responded

Thank you for your business and your review! All of us at Big Star are truly humbled by your kind words.

January 08, 2025

Dealership Rating
Employee Rating

Bought a new XT5 about three months ago. I made a huge mistake going to this dealership. Once you sign the papers they could not care less about you or the car. More

by HAWKINSDG352
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
No
Jan 09, 2025

Big Star Cadillac responded

Thank you for your business and feedback. We appreciate your patience with us as we work through acquiring the correct parts and fulfill what we promised. We apologize for the delays and any miscommunication. If at any time, you have questions or need further assistance, please feel free to reach out to me directly at dwood@bigstarcadillac.com, Daniel Wood, Service Manager.

January 07, 2025

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Customer service was great. Upon arriving, I was met quickly by Matt on the sales floor and taken to the car which had already been parked out front. The test drive went well an More

by secbeta13
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Angela Davis

Jan 08, 2025

Big Star Cadillac responded

Thank you, it has been a privelege to serve you. We are delighted that our team was able to provide you with an exceptional, 5-Star experience.

December 30, 2024

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I had a great experience with Big Star Cadillac! Matthew was professional, knowledgeable, and made the process seamless. He even delivered the car to me about 400 miles away and picked up my trade i More

by New 2025 Cadillac ESV owner
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Joel Olivares

Dec 31, 2024

Big Star Cadillac responded

Your thoughtful review is a great encouragement to our team here at Big Star. We're always looking for ways to improve, and your feedback is invaluable. Please don't hesitate to reach out to us directly if you have any other thoughts or suggestions. Thank you for your business.

December 27, 2024

Dealership Rating
Employee Rating

Matthew was very helpful throughout the entire process. He made everything very easy and convenient for us. Would definitely refer him and Big Star to others! More

by JIMMY.SIEGEL
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Angela Davis

Dec 30, 2024

Big Star Cadillac responded

Your satisfaction is our top priority, and your review is a wonderful confirmation that we're on the right track. We're so glad that we exceeded your expectations. Thank you for choosing Big Star.

December 25, 2024

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Employee Rating

It was a good experience, communication could have been better but overall, a good experience. More

by GOYADI
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Angela Davis, Benito Sanchez

Dec 26, 2024

Big Star Cadillac responded

Thank you for your review. We are sorry to hear that you feel that you received anything less than a 100% satisfactory experience. Please reach out to me directly to schedule a convenient time to discuss your concerns. Mike Pierce, General Manager, mpierce@bigstarcadillac.com

December 22, 2024

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Big Star is a nice place. The staff is very friendly. We were greeted quickly. The car was spotlessly clean. More

by Craftingbyknight
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Keith Mujica

Dec 23, 2024

Big Star Cadillac responded

Your satisfaction is our top priority, and your review is a wonderful confirmation that we're on the right track. We're so glad that we exceeded your expectations. Thank you for choosing Big Star.

December 16, 2024

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Employee Rating

Both the dealership and the staff were very accommodating and professional to me and my son. More

by aamadrid350
Trade-in Experience
Finance Experience
Recommend Dealer
Yes
Dec 16, 2024

Big Star Cadillac responded

Your satisfaction is our top priority, and your review is a wonderful confirmation that we're on the right track. We're so glad that we exceeded your expectations. Thank you for choosing Big Star.

November 27, 2024

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Employee Rating

I had a great buying experience with Big Star Cadillac in Clearlake. Matthew was great to work with. More

by Czoy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Angela Davis

Nov 27, 2024

Big Star Cadillac responded

We are delighted that our team provided you with such a positive experience! Whenever you need assistance or just have a question, please give us a call. We're always happy to help!

November 26, 2024

Dealership Rating
Employee Rating

So polite listened to what I wanted and deal was closed quickly. Very happy with my experience with them and will purchase again with them when the time comes More

by Debbie
Purchase Time
Recommend Dealer
Yes
Nov 26, 2024

Big Star Cadillac responded

Thank you for your business and your review, we are happy that you had a great experience with our team. Thank you for being a Big Star customer; we look forward to serving you again. Happy motoring!

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