Matthew Paparazzo
Matthew Paparazzo at Genesis of Englewood powered by Benzel-Busch

Matthew Paparazzo

Finance Manager

Genesis of Englewood powered by Benzel-Busch

25 Grand Ave
Englewood, NJ 07631

4.7
85 Reviews

Hi, Born and raised in Bergen County, I started my career in European/Luxury Auto Sales in 2002. I left the industry for 10 years and hated shopping for cars during that time. I carry that sentiment with me and treat every interaction as I would want, since I have been there. My commitment to customer satisfaction is unwavering. I go the extra mile to ensure that each client's unique needs and desires are met with the utmost professionalism and attention to detail.

4.7

85 Reviews

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Industry Experience

22 yrs, 8 mos

Languages Spoken

English English

85 Reviews of Matthew Paparazzo

December 19, 2024

Dealership Rating
Employee Rating

The staff were all very personable and polite From time he valet , receptionest ,sales to finance . I will recommend in high regards More

by RDIMMERLING1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jon Koyfman , Valet & Receptionist

December 15, 2024

Dealership Rating
Employee Rating

Everyone especially Jon Paul at the dealership was extremely helpful even though I was not the easiest to deal with. More

by JAMIE.HAVIARIS
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Clinton Ma, Jon Koyfman

December 14, 2024

Dealership Rating
Employee Rating

Absolute worst dealership I have ever done business with and shame on Genesis for selling themselves in the luxury category. Nothing about the dealership, the purchasing experience, the service experience, More

by BETHMOSNER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Michael Hill, Kelly McNichol, John Skopetos, Jason Morgan , Don’t know sales person name but she was terrible and deceptive.

December 07, 2024

Dealership Rating
Employee Rating

From the moment I pulled into the parking lot, we were greeted by valet parking. Focus on the customer was immediate. It continued when we met our salesman, Berk. He is extremely professional, frien More

by TERRIWILSON2323
Service Time
Recommend Dealer
Yes

Other Employees Tagged: Berk

December 07, 2024

Dealership Rating
Employee Rating

Very nice dealership, professional staff, accommodating. .. Negotiating was not contentious, very respectful and friendly. Felt we got a fair deal on our trade. Jon Paul gave us all the time we needed on the More

by CB
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jon Koyfman, Fabio Fulco

December 03, 2024

Dealership Rating
Employee Rating

They drove car to another location. Long delay getting car back as they need to send valet. More

by seapointe.sm
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Clinton ma

November 27, 2024

Dealership Rating
Employee Rating

The folks at Genesis of Englewood really understand the customer experience. They met me exactly where I was and made the process the smoothest luxury experience I've ever had. Jon is a responsive and dire More

by D
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Clinton Ma, Jon Koyfman

November 22, 2024

Dealership Rating
Employee Rating

Took care of everything kept me in the loop. Also explained what I needed to be done and how before I need to get certain things done . More

by Shaq
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

November 21, 2024

Dealership Rating
Employee Rating

Everyone is so kind and knowledgeable! Helpful informations are given to us to decide to buy a Genesis.!!!! More

by EJLEE1978
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jeff Chun, Berk Berkman

November 14, 2024

Dealership Rating
Employee Rating

The dealership was very clean and hospitable and the staff were friendly, accommodating and friendly. More

by s.davis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 19, 2024

Genesis of Englewood powered by Benzel-Busch responded

Thank you for your kind words! We're so glad to hear that you had a positive experience at our dealership. We take pride in maintaining a clean and welcoming environment, and it's great to know that our friendly and accommodating staff made a lasting impression. Warm regards, Michael Hill mhill@benzelbusch.com

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