Matthew Melino
Matthew Melino at Vision Hyundai Henrietta Rochester

Matthew Melino | Page 29

Service Advisor

Vision Hyundai Henrietta Rochester

2525 West Henrietta Rd
Rochester, NY 14623

4.6
408 Reviews
4.6

408 Reviews

Write a Review

Dealership Experience

7 yrs, 3 mos

Languages Spoken

English English

408 Reviews of Matthew Melino

September 13, 2024

Dealership Rating
Employee Rating

Great service. Tylor was very professional and patient! The whole department was very helpful and answered every question. More

by Timerscollectibles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tylor Barnhart

September 01, 2024

Dealership Rating
Employee Rating

Matt was on top of telling me what my car needed. He took the extra time to get me prices of what I needed. He was honest with me. More

by TWISCHMEYER83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 12, 2024

Vision Hyundai Henrietta Rochester responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

August 31, 2024

Dealership Rating
Employee Rating

Very kind, professional and competent. Very happy with this place. They treat me with such kindness. More

by christinacarducci
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Greg Melino, Mike J., Quoc H. , Tylor Barnhart, Matt Chevier, Zach Davern, Joe Foster, Jeff Hocking, Alexandra S., Julie, Brandon and the kind Christian guy

August 31, 2024

Dealership Rating
Employee Rating

Everyone from the sales associate Luis, to Matt, the Service Manager to the guys in the Service Department were outstanding, courteous, professional and helpful. More

by LDEBELLIS51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tylor Barnhart, Matt Chevier, Luis Guadalupe, Mr. Trevino (finance)

August 31, 2024

Dealership Rating
Employee Rating

Only way to get an update on vehicle is to go in, they don't return phone calls, and 2 weeks later u have to take it somewhere else to get fixed More

by JLHUNTER0418
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Tylor Barnhart, Matt Chevier, Alexandra S.

August 31, 2024

Dealership Rating
Employee Rating

Great job in and out in one . Unheard of these days !!! The hugs in the service department top notch. More

by gwbush585
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

August 29, 2024

Dealership Rating
Employee Rating

Sales Reps Suck but the Service Reps are Phenomenal. Won't buy another car here but will comeback for service here. More

by BSANTIAGO86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matt Chevier

August 27, 2024

Dealership Rating
Employee Rating

I like the service and the people there are very nice and polite and attentive More

by DEBBIEGLOVER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tylor Barnhart, Matt Chevier, Alexandra S.

Aug 29, 2024

Vision Hyundai Henrietta Rochester responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

August 24, 2024

Dealership Rating
Employee Rating

Check in was easy I was there less than hr for oil change. Now I know my car is ready for return trip to FL More

by karenjay505
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tylor Barnhart

Aug 29, 2024

Vision Hyundai Henrietta Rochester responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

August 20, 2024

Dealership Rating
Employee Rating

I STRUGGLE getting anyone to answer a phone anywhere here, including the service department and the sales department. It takes days to get a return phone call. However, whenever I get to the servic More

by PLJKOMO
Recommend Dealer
Yes

Other Employees Tagged: Matt Chevier

Aug 22, 2024

Vision Hyundai Henrietta Rochester responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@visionauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

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