Matthew Melino | Page 28

The customer service of the service dept. is always excellent. They are very friendly and helpful. is always excellent. They are very friendly and helpful. More

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Great service had to wait 1 hr for oil change but they were busy ….. great service were busy ….. great service More

by wrochrat1 Verified Customer Verified Customer

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Matthew Melino was amazing. He is efficient and knowledgeable. He is a young talented man with a good head on his shoulders. My visit was exceptional and the rest of the team He is efficient and knowledgeable. He is a young talented man with a good head on his shoulders. My visit was exceptional and the rest of the team was great. More

by Anonymous Verified Customer Verified Customer

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I am now driving my third car purchased from Vision Hyundai Henrietta. They have all been wonderful vehicles. The service department at Vision is exceptional. They do good work, and don’t try to sell m Hyundai Henrietta. They have all been wonderful vehicles. The service department at Vision is exceptional. They do good work, and don’t try to sell me unneeded repairs. They’ve taken great care of me and my vehicles for the past 20 years. Tank you Vision Hyundai! More

by JFISHER12 Verified Customer Verified Customer

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The staff is very helpful and courtesy on every visit. Generous with perks and always willing to explain what has to be done Generous with perks and always willing to explain what has to be done More

by Lisa Verified Customer Verified Customer

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Tylor and the service people are so wonderful at Vision Hyundai. Always friendly and patient with me! Explain everything that needs to be done with my vehicle. Hyundai. Always friendly and patient with me! Explain everything that needs to be done with my vehicle. More

by SNLFAN1 Verified Customer Verified Customer

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Always take extra care to service my car properly and efficiently. Even in dire situations where I did not have an appointment, they were able to work with me to get my car fixed up. Never have had an is efficiently. Even in dire situations where I did not have an appointment, they were able to work with me to get my car fixed up. Never have had an issue with the staff, as they are all immensely friendly and caring. More

by szymula.karol Verified Customer Verified Customer

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**Dishonest Bait and Switch: Stay Away! ** If I could give *ZERO* stars, I would! Vision Hyundai of Rochester, NY, is a perfect example of deceptive and unethical business practices. They ** If I could give *ZERO* stars, I would! Vision Hyundai of Rochester, NY, is a perfect example of deceptive and unethical business practices. They sent out a mailer advertising a $29.99 oil change, and their website *still* showed the same deal when I checked. But when I arrived at their service department, I was told that the deal “wasn't valid” anymore and the actual price was $79.99 because “the price of oil has risen.” Seriously? They refused to honor their own mailer *and* the price advertised on their website, leaving me feeling like this was a classic bait-and-switch situation. If they can't even honor something as simple as an oil change, I can't imagine trusting them with anything bigger. It's incredibly frustrating to take time out of my day only to be lied to and disrespected. I promptly walked out and took my business elsewhere, and I strongly suggest anyone reading this do the same. Don't waste your time or money with Vision Hyundai of Henrietta. If they won’t honor their own promotions, what else are they cutting corners on? Save yourself the headache and go somewhere that values their customers and their word! More

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Create service from matt was in commutation with me the hole process great customer service hole process great customer service More

by mjderosa Verified Customer Verified Customer

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Matt and the service team at Vision Henrietta did an excellent job with my 2022 Elantra Hybrid Blue. Everything was completed professionally and on time. excellent job with my 2022 Elantra Hybrid Blue. Everything was completed professionally and on time. More

by KJV777 Verified Customer Verified Customer

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