Matthew Melino | Page 30
Service Advisor
Vision Hyundai Henrietta Rochester
2525 West Henrietta Rd
Rochester, NY 14623
408 Reviews
Write a ReviewDealership Experience
7 yrs, 3 mos
Languages Spoken
English
408 Reviews of Matthew Melino
August 18, 2024
Courteous, polite, and efficient. There is not much more to say but thank you. I was not pleased with the girl I spoke to when I first set up an appointment. She was not helpful!!! There is not much more to say but thank you. I was not pleased with the girl I spoke to when I first set up an appointment. She was not helpful!!! More
Other Employees Tagged: Tylor Barnhart, Matt Chevier
August 18, 2024
If I could give it a zero p, I would but I cankt so i give it a 1. Aside from the manager fixing my issue so shout out to him. Every time I come to vision hyundai, i feel like my time is disrespected and give it a 1. Aside from the manager fixing my issue so shout out to him. Every time I come to vision hyundai, i feel like my time is disrespected and i feel taken advantage of. If i would trade my car in without having to finish paying my car off, I would and buy a different brand car. More
Other Employees Tagged: Matt Chevier
August 17, 2024
Never had any problems there always took good care of what was ever the problem what was ever the problem More
Other Employees Tagged: Angela Rivera, Evan Bradoc , Tylor Barnhart, Matt Chevier, Joe Foster, Alexandra S.
August 16, 2024
Very slow service. Had a 9 am appointment and they told me 2 hours. I left at 12:34. Even when I went to pay he wasn’t at the window. When he got back to the room he Had a 9 am appointment and they told me 2 hours. I left at 12:34. Even when I went to pay he wasn’t at the window. When he got back to the room he had a box that he proceeded to open while I waited at the window. He unpacked advil and was complaining they sent the wrong one. I had to ask him to come and ring me out as I had a 1 pm appointment that I was almost late for and didn’t get lunch. Very frustrating. More
August 10, 2024
Theyve always worked with me to explain what I definitely needed. Employees always pleasant and courteous. Have been coming here since 2009 when I bought my car! needed. Employees always pleasant and courteous. Have been coming here since 2009 when I bought my car! More
Other Employees Tagged: Tylor Barnhart, Matt Chevier, Brandon hazard
August 10, 2024
I've been buying cars at Vision since 2005. I have always had good service, friendly staff. But since it has been bought out I find it has changed. I dislike the phone service. I had to play ph I have always had good service, friendly staff. But since it has been bought out I find it has changed. I dislike the phone service. I had to play phone tag for days just to talk to someone and get an appointment. As being a person working with the public it is very important to the customer to know what is going on when there is a delay or problem when working on the customers car. More
Other Employees Tagged: Matt Chevier
August 02, 2024
I took my Elantra to Vision Hyundai Henrietta for service. They were very kinds and informative to me of the service and completed everything in a short while. I feel much safer. Thanks much! service. They were very kinds and informative to me of the service and completed everything in a short while. I feel much safer. Thanks much! More
July 31, 2024
The service dept of this dealership is excellent. Always ready to accommodate, professional and reliable. Have been dealing with the. For over 17 yrs. Am on my 3rd Tucson and plan to purchase a 4 Always ready to accommodate, professional and reliable. Have been dealing with the. For over 17 yrs. Am on my 3rd Tucson and plan to purchase a 4th when it's time. Always been pleased with Vision. Only one complaint is long wait times but overall, is excellent. Debbie Terry More
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