Matthew Melino
Matthew Melino at Vision Hyundai Henrietta Rochester

Matthew Melino | Page 30

Service Advisor

Vision Hyundai Henrietta Rochester

2525 West Henrietta Rd
Rochester, NY 14623

4.6
408 Reviews
4.6

408 Reviews

Write a Review

Dealership Experience

7 yrs, 3 mos

Languages Spoken

English English

408 Reviews of Matthew Melino

August 18, 2024

Dealership Rating
Employee Rating

Courteous, polite, and efficient. There is not much more to say but thank you. I was not pleased with the girl I spoke to when I first set up an appointment. She was not helpful!!! More

by GEORGIAJAKAUB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tylor Barnhart, Matt Chevier

Aug 22, 2024

Vision Hyundai Henrietta Rochester responded

Thank you for taking the time to provide us with this feedback.

August 18, 2024

Dealership Rating
Employee Rating

If I could give it a zero p, I would but I cankt so i give it a 1. Aside from the manager fixing my issue so shout out to him. Every time I come to vision hyundai, i feel like my time is disrespected and More

by Riah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Matt Chevier

Aug 22, 2024

Vision Hyundai Henrietta Rochester responded

Riah. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@visionauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

August 17, 2024

Dealership Rating
Employee Rating

Never had any problems there always took good care of what was ever the problem More

by ESOBACK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Angela Rivera, Evan Bradoc , Tylor Barnhart, Matt Chevier, Joe Foster, Alexandra S.

Aug 22, 2024

Vision Hyundai Henrietta Rochester responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

August 16, 2024

Dealership Rating
Employee Rating

Very slow service. Had a 9 am appointment and they told me 2 hours. I left at 12:34. Even when I went to pay he wasn’t at the window. When he got back to the room he More

by JMYACONO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 22, 2024

Vision Hyundai Henrietta Rochester responded

We appreciate your feedback and are eager to better your return experience.

August 16, 2024

Dealership Rating
Employee Rating

Matt was very nice and respectful. He went out of his way to help me. More

by THERONEPAIGE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matt Chevier, Alexandra S.

Aug 22, 2024

Vision Hyundai Henrietta Rochester responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

August 10, 2024

Dealership Rating
Employee Rating

Theyve always worked with me to explain what I definitely needed. Employees always pleasant and courteous. Have been coming here since 2009 when I bought my car! More

by KATHY.OBRIEN
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tylor Barnhart, Matt Chevier, Brandon hazard

Aug 14, 2024

Vision Hyundai Henrietta Rochester responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

August 10, 2024

Dealership Rating
Employee Rating

I've been buying cars at Vision since 2005. I have always had good service, friendly staff. But since it has been bought out I find it has changed. I dislike the phone service. I had to play ph More

by Mselbig
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matt Chevier

Aug 14, 2024

Vision Hyundai Henrietta Rochester responded

We appreciate your feedback and are eager to better your return experience.

August 07, 2024

Dealership Rating
Employee Rating

They don’t seems be professional and knowledgeable about the issue! Needs to revisit there often! More

by GODLOVESGIDEON
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes

Other Employees Tagged: Tylor Barnhart

Aug 14, 2024

Vision Hyundai Henrietta Rochester responded

Thank you for taking the time to provide us with this feedback.

August 02, 2024

Dealership Rating
Employee Rating

I took my Elantra to Vision Hyundai Henrietta for service. They were very kinds and informative to me of the service and completed everything in a short while. I feel much safer. Thanks much! More

by jhq0123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 07, 2024

Vision Hyundai Henrietta Rochester responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

July 31, 2024

Dealership Rating
Employee Rating

The service dept of this dealership is excellent. Always ready to accommodate, professional and reliable. Have been dealing with the. For over 17 yrs. Am on my 3rd Tucson and plan to purchase a 4 More

by Callie17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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