Matthew Melino
Matthew Melino at Vision Hyundai Henrietta Rochester

Matthew Melino | Page 16

Service Advisor

Vision Hyundai Henrietta Rochester

2525 West Henrietta Rd
Rochester, NY 14623

Contact Me
4.6
401 Reviews

Dealership Experience

6 yrs, 11 mos

Languages Spoken

English English

4.6

401 Reviews

Write a Review

401 Reviews of Matthew Melino

October 11, 2025

Dealership Rating
Employee Rating

Matthew Melino and the Service Team at Vision Hyundai Henrietta are top-notch! Every time I have had my car in for regular maintenance or other service needs, Matt and team make me feel welcome & confide More

by AnnouncerMike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 14, 2025

Vision Hyundai Henrietta Rochester responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

October 09, 2025

Dealership Rating
Employee Rating

Quick and efficient Just an oil change done quickly and everyone was pleasant Hoping the construction at the site gets done quickly - parking was difficult More

by MARMC2
Recommend Dealer
Yes

Other Employees Tagged: Matthew Melino

Oct 14, 2025

Vision Hyundai Henrietta Rochester responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

October 09, 2025

Dealership Rating
Employee Rating

The service dept is always ready for my car at my appointment time and there is no extra wait for my car More

by dgerber530
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matt Chevier, Alexandra S.

Oct 14, 2025

Vision Hyundai Henrietta Rochester responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

October 07, 2025

Dealership Rating
Employee Rating

It was great. Everyone was so nice and helpful. I love my car. Thank you More

by KimSzczepaniak
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Foster, Greg Melino, Angela Rivera, Eric Finnefrock , John Nagle, Randy Pfeifer

Oct 07, 2025

Vision Hyundai Henrietta Rochester responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

October 03, 2025

Dealership Rating
Employee Rating

Was rude to my wife, didn’t find a solution to complete inspection (which took me 5 mins to afterwards). Lobby smelled, car was left dirty, cables pulled out of the dash, oil status not reset, no sticker p More

by andreworitter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Oct 03, 2025

Vision Hyundai Henrietta Rochester responded

Andrew. We always aim to deliver a great experience, and appreciate the feedback when we don't meet a customer's expectations. We have forwarded your comments to the General Manager of the dealership.

Oct 03, 2025

andreworitter responded

Vision leadership called same day to apologize, is coming to get my car Monday, clean it, service it and leave me a loaner. Appreciate the response!

October 03, 2025

Dealership Rating
Employee Rating

Not in the shape that it is now. it has been 6 months and still not finished. By xmas? More

by lilyh45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Matt Chevier, Alexandra S.

Oct 03, 2025

Vision Hyundai Henrietta Rochester responded

"Lilyh45" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialNYHH@visionauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

September 29, 2025

Dealership Rating
Employee Rating

This was my first visit to Vision service as this my first Hyundai. The construction was bothersome but the staff and service was very good! More

by pcallag22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matt Chevier, Alexandra S.

Sep 30, 2025

Vision Hyundai Henrietta Rochester responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

September 29, 2025

Dealership Rating
Employee Rating

Staff is always friendly, informs me of recommended maintenance and helps me prioritize when funds are short More

by MLW54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matt Chevier , Tylor Barnhart

Sep 30, 2025

Vision Hyundai Henrietta Rochester responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

September 25, 2025

Dealership Rating
Employee Rating

Matthew Melino did a great job with communicating and addressing my concerns i would highly recommend More

by JMANV1370
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 25, 2025

Vision Hyundai Henrietta Rochester responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

September 25, 2025

Dealership Rating
Employee Rating

Tylor, Matt, Brandon, and Luis are awesome in service! Quick fast and efficient service. Technician Nate is awesome and communicative throughout the whole process! More

by viktoriaguy27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Foster, Greg Melino, Mike J., Alexandra S., Quoc H. , Tylor, Nate, Luis, Brandon

Sep 25, 2025

Vision Hyundai Henrietta Rochester responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

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