Matthew Melino
Matthew Melino at Vision Hyundai Henrietta Rochester

Matthew Melino | Page 15

Service Advisor

Vision Hyundai Henrietta Rochester

2525 West Henrietta Rd
Rochester, NY 14623

4.6
408 Reviews
4.6

408 Reviews

Write a Review

Dealership Experience

7 yrs, 3 mos

Languages Spoken

English English

408 Reviews of Matthew Melino

November 12, 2025

Dealership Rating
Employee Rating

Good service, attentive, friendly and helpful. The renovation turned out very nice, spacious, with good lighting. More

by ELYGOMEZ21
Recommend Dealer
Yes
Nov 12, 2025

Vision Hyundai Henrietta Rochester responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

November 12, 2025

Dealership Rating
Employee Rating

So very kind and very professional. Great service and very timely. Will be using their services again! More

by Tiffany C.
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 12, 2025

Vision Hyundai Henrietta Rochester responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

November 12, 2025

Dealership Rating
Employee Rating

I was pleased with the service that I received while having my 16,000 mile service done! More

by DAVIDWALDO1015
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 12, 2025

Vision Hyundai Henrietta Rochester responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

November 11, 2025

Dealership Rating
Employee Rating

The check in was easy, the people were kind and listened to what I had to say about my car, they were thorough and efficient in diagnosing the problem. The mechanic also noticed that my inspection had expir More

by FITCHBA
Recommend Dealer
Yes

Other Employees Tagged: Matthew Melino

Nov 12, 2025

Vision Hyundai Henrietta Rochester responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

November 11, 2025

Dealership Rating
Employee Rating

Matt is good and knows his jobs look out for his customers including myself. Get me in and out which I like ! More

by phillipsonjaden
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Angela Rivera

Nov 11, 2025

Vision Hyundai Henrietta Rochester responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

November 05, 2025

Dealership Rating
Employee Rating

Very thorough, friendly service. Tylor Barnhart and Matt Melino are knowledgible, helpful and always offer excellent customer service. More

by jmanko55
Recommend Dealer
Yes

Other Employees Tagged: Matthew Melino

Nov 05, 2025

Vision Hyundai Henrietta Rochester responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

November 04, 2025

Dealership Rating
Employee Rating

Great experience Great experience and I would recommend all my friends to come and have their vehicle serviced. You are the best guys. More

by melissabeasley60
Recommend Dealer
Yes

Other Employees Tagged: Matthew Melino

Nov 05, 2025

Vision Hyundai Henrietta Rochester responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

November 02, 2025

Dealership Rating
Employee Rating

I have bought 5 vehicles and love the staff! The service guys are great as well as the sales staff More

by MIC2224
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Matt Chevier

Nov 04, 2025

Vision Hyundai Henrietta Rochester responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

October 31, 2025

Dealership Rating
Employee Rating

9;00 appointment, at 10 two new tires needed. At two pm still not done while I waited. Matthew took $30 off bill. Very frustrating More

by gemorrc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 31, 2025

Vision Hyundai Henrietta Rochester responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialNYHH@visionauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

October 30, 2025

Dealership Rating
Employee Rating

Very satisfied with the team at Vision Hyundai. I received new tires and they are performing very well. The team did a good job communicating any issues and made sure I was comfortable in the waiti More

by gmaierpt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike J.

Oct 30, 2025

Vision Hyundai Henrietta Rochester responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

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