Matthew Melino
Matthew Melino at Vision Hyundai Henrietta Rochester

Matthew Melino | Page 14

Service Advisor

Vision Hyundai Henrietta Rochester

2525 West Henrietta Rd
Rochester, NY 14623

4.6
408 Reviews
4.6

408 Reviews

Write a Review

Dealership Experience

7 yrs, 3 mos

Languages Spoken

English English

408 Reviews of Matthew Melino

November 19, 2025

Dealership Rating
Employee Rating

Paperwork said tire pressure reset they were not three at 31 one add 32 PSI the error does not create trust More

by psch1945
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Matt Chevier, Alexandra S.

Nov 21, 2025

Vision Hyundai Henrietta Rochester responded

"Psch1945f" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialNYHH@visionauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

November 18, 2025

Dealership Rating
Employee Rating

Matt did exactly what he said he would do which was great because the first time I tried to get this resolved (3 years ago) I got the runaround. Great job Matt! More

by Brandev25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matt Chevier, Alexandra S.

Nov 18, 2025

Vision Hyundai Henrietta Rochester responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

November 16, 2025

Dealership Rating
Employee Rating

Matt is very knowledgeable in his line of work, everyone working there were very friendly and I was greeted the minute I walked in the door. More

by amandamalvaso23
Recommend Dealer
Yes

Other Employees Tagged: Matthew Melino

Nov 18, 2025

Vision Hyundai Henrietta Rochester responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

November 15, 2025

Dealership Rating
Employee Rating

We got a flat. Hyundai roadside assistance towed the car and the dealership fixed it quickly and for a fair price More

by MICHAEL.GODLEWSKI
Recommend Dealer
Yes

Other Employees Tagged: Matthew Melino

Nov 18, 2025

Vision Hyundai Henrietta Rochester responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

November 15, 2025

Dealership Rating
Employee Rating

The staff was welcoming and kept me updated. I especially appreciated the video that showed me exactly what they found and the suggestions they had. It was great to send that to show my (retire More

by iristorres84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matt Chevier, Alexandra S.

Nov 18, 2025

Vision Hyundai Henrietta Rochester responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

November 14, 2025

Dealership Rating
Employee Rating

Vision Hyundai of Henrietta is the best Hyundai dealership in Rochester.We the Marshall family have bought over 15 vehicles since the 90's and will continue to do business with them in 5pm no More

by PRIDEMARY650
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Greg Melino

Nov 18, 2025

Vision Hyundai Henrietta Rochester responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

November 14, 2025

Dealership Rating
Employee Rating

New store beautiful and Matt was phenomenal Updated throughout the process And everything was done to perfection More

by CELFOSTER234
Recommend Dealer
Yes

Other Employees Tagged: Matthew Melino

Nov 14, 2025

Vision Hyundai Henrietta Rochester responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

November 14, 2025

Dealership Rating
Employee Rating

I love vision Hyundai Henrietta the service department is 100% honest people and that's what matters when you're bringing your car in to get checked out or work done More

by GBELLBFLA
Recommend Dealer
Yes

Other Employees Tagged: Matthew Melino

Nov 14, 2025

Vision Hyundai Henrietta Rochester responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

November 13, 2025

Dealership Rating
Employee Rating

He provided an exceptional welcome when I arrived at the service area for my first service appointment. It happened to be the team’s first day operating in their new facility, yet everything ran smoothly. H More

by DCMAIRA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matthew Melino

Nov 14, 2025

Vision Hyundai Henrietta Rochester responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

November 13, 2025

Dealership Rating
Employee Rating

Professional, courteous and attentive. Everyone from sales to service has answered my questions and completed all services I asked for. More

by liznorten
Recommend Dealer
Yes

Other Employees Tagged: Matthew Melino

Nov 13, 2025

Vision Hyundai Henrietta Rochester responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

...
14
...

Dealership Inventory (290 Vehicles)

used 2024 Hyundai ELANTRA HEV car, priced at $19,088
2024 Hyundai ELANTRA HEV
used
Serenity White exterior
Automatic
Front-wheel Drive
new 2027 Hyundai Santa Fe car, priced at $42,360
2027 Hyundai Santa Fe
new
Atlantis Blue exterior
Automatic
All-wheel Drive
new 2026 Hyundai Sonata Hybrid car, priced at $40,345
2026 Hyundai Sonata Hybrid
new
Portofino Gray exterior
Automatic
Front-wheel Drive
new 2026 Hyundai SANTA CRUZ car, priced at $45,125
2026 Hyundai SANTA CRUZ
new
Atlas White exterior
Automatic
All-wheel Drive
new 2027 Hyundai Palisade Hybrid car, priced at $61,505
2027 Hyundai Palisade Hybrid
new
Abyss Black Pearl exterior
Automatic
All-wheel Drive
new 2027 Hyundai Santa Fe car, priced at $39,725
2027 Hyundai Santa Fe
new
Serenity White exterior
Automatic
All-wheel Drive