Matthew Melino
Matthew Melino at Vision Hyundai Henrietta Rochester

Matthew Melino | Page 13

Service Advisor

Vision Hyundai Henrietta Rochester

2525 West Henrietta Rd
Rochester, NY 14623

4.6
408 Reviews
4.6

408 Reviews

Write a Review

Dealership Experience

7 yrs, 3 mos

Languages Spoken

English English

408 Reviews of Matthew Melino

December 17, 2025

Dealership Rating
Employee Rating

My car was done quickly. I did get an email that said I missed my appointment so that's a little confusing? More

by CAPTAINMIKEFARRELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 17, 2025

Vision Hyundai Henrietta Rochester responded

Thank you for taking the time to provide us with this feedback.

December 17, 2025

Dealership Rating
Employee Rating

Vision in Henrietta was the best car buying experience I've had. I was able to find a car online, have it available to test drive when I arrived from working out of town on Friday afternoon. I loved it as More

by ANDYCATALINA
Recommend Dealer
Yes

Other Employees Tagged: Matthew Melino

Dec 17, 2025

Vision Hyundai Henrietta Rochester responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

December 17, 2025

Dealership Rating
Employee Rating

They always have a great service, and quick response when is needed. The team is very helpful and friendly More

by amartinezsandoval2017
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 17, 2025

Vision Hyundai Henrietta Rochester responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

December 13, 2025

Dealership Rating
Employee Rating

Overall experience was good. When I went in last week for recall, they had to order parts, and they said they would text me when the parts are in. I did not get a text or messa More

by ARCANE
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 16, 2025

Vision Hyundai Henrietta Rochester responded

We appreciate your feedback and are eager to better your return experience.

December 09, 2025

Dealership Rating
Employee Rating

Top notch! Video of the service? INCREDIBLE! From beginning to end, excellent service! Thank you! More

by June4
Recommend Dealer
Yes

Other Employees Tagged: Matthew Melino

Dec 09, 2025

Vision Hyundai Henrietta Rochester responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

December 04, 2025

Dealership Rating
Employee Rating

Not happy with what happened when I was picking up the loaner. The loaner was covered in snow ! The whole vehicle, couldn't see out any of the windows! Covered the windows which were also frozen. Then aft More

by ZOEY2427
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Matt Chevier, Alexandra S.

Dec 04, 2025

Vision Hyundai Henrietta Rochester responded

Zoey. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialNYHH@visionauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

November 28, 2025

Dealership Rating
Employee Rating

Great service, quick turn around time,, nice new shop talked to Viktoria, great saleslady, thank you More

by phil.mcmahon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matt Chevier, Alexandra S.

Nov 28, 2025

Vision Hyundai Henrietta Rochester responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

November 23, 2025

Dealership Rating
Employee Rating

He was nice and friendly. He knows how to communicate with me because I’m Deaf, which I appreciated. More

by sfranconorris
Recommend Dealer
Yes
Nov 25, 2025

Vision Hyundai Henrietta Rochester responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

November 23, 2025

Dealership Rating
Employee Rating

Great experience. They communicated well with me helped me custom order my tires kept me in the loop with how long they'd be and when they were in. Made me appointment More

by Taylorbliven93
Recommend Dealer
Yes

Other Employees Tagged: Matthew Melino

Nov 25, 2025

Vision Hyundai Henrietta Rochester responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

November 21, 2025

Dealership Rating
Employee Rating

They were very reasonable and willing to answer my question. They helped me out and decided what to do with my car More

by glennjjohnson9116
Recommend Dealer
Yes

Other Employees Tagged: Matthew Melino

Nov 25, 2025

Vision Hyundai Henrietta Rochester responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

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