Matthew Kline
Matthew Kline at Herb Chambers Lexus of Sharon
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Matthew Kline

Service Consultant

Herb Chambers Lexus of Sharon

25 Providence Hgy
Sharon, MA 02067

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5.0
183 Reviews
5.0

183 Reviews

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183 Reviews of Matthew Kline

November 19, 2024

Dealership Rating
Employee Rating

Very pleasant experience. My 15,000 mile tune up was done in less than an hour. More

by Al
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael

Nov 20, 2024

Herb Chambers Lexus of Sharon responded

We appreciate your feedback for the Herb Chambers Lexus of Sharon team. See you next time!

November 13, 2024

Dealership Rating
Employee Rating

They went above and beyond to help with with a last minute issue. I haven’t experienced service like this for quite awhile More

by Lovecars
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ronni Travers

Nov 14, 2024

Herb Chambers Lexus of Sharon responded

We're delighted to hear that our team at Herb Chambers Lexus of Sharon could assist you with your last-minute issue. Thank you for recognizing their efforts and sharing your positive experience!

November 07, 2024

Dealership Rating
Employee Rating

Matt was very efficient and polite. He was concerned about the price of repairs and negotiated to have the labor taken off the bill. He called, left a message and texted to keep us info More

by Jmk79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 07, 2024

Herb Chambers Lexus of Sharon responded

We're delighted to hear that Matt provided you with efficient and attentive service at Herb Chambers Lexus of Sharon. We appreciate your recommendation and look forward to serving you again in the future!

October 25, 2024

Dealership Rating
Employee Rating

Everyone was very friendly and efficient from the person checking me in to the person helping me with my loaner car More

by Karen.lindsey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 25, 2024

Herb Chambers Lexus of Sharon responded

Karen, we're delighted to hear that our team at Herb Chambers Lexus of Sharon provided you with friendly and efficient service. Thank you for sharing your experience!

October 13, 2024

Dealership Rating
Employee Rating

Matt is great. He explained things to me clearly. He paid prompt attention to my service. More

by lililiu2008
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 15, 2024

Herb Chambers Lexus of Sharon responded

We are happy to hear that Matt was helpful and ensured you had a five-star service experience. Thanks for stopping in at Herb Chambers Lexus of Sharon!

October 08, 2024

Dealership Rating
Employee Rating

One place i thought could be trusted. ..Someone stole my coin momento/lottery coin off my key ring...lesson learned! More

by MARYHOOBEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 04, 2024

Herb Chambers Lexus of Sharon responded

Hi Mary - Thank you for the 5-star review. It is unfortunate that your coin was lost. I’d be happy to look to see if it has been found by any of our employees. Please reach out so I know exactly what we may be looking for. Sincerely, Johnny Dang - General Manager - jdang@herbchambers.com

September 30, 2024

Dealership Rating
Employee Rating

Chris made my total experience pleasant and stress-free with his professional and friendly demeanor. His knowledge and patience on my search for my new car was a success! Extremely satisfied, Deb More

by 60
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 30, 2024

Herb Chambers Lexus of Sharon responded

We're delighted to hear that Chris provided a pleasant and stress-free experience at Herb Chambers Lexus of Sharon. Thanks for sharing your satisfaction with us, Deb! Enjoy your new car!

September 30, 2024

Dealership Rating
Employee Rating

I never had a great experience like this one Matthew was a great guy by service and responded I wish all other herb chambers store learned from that guy More

by Samual Aljallad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 30, 2024

Herb Chambers Lexus of Sharon responded

Samual, we're delighted to hear that Matthew provided such an exceptional experience at Herb Chambers Lexus of Sharon. Thanks for sharing your feedback!

September 28, 2024

Dealership Rating
Employee Rating

Service was timely; car looked great; and I received assistance regarding questions operating media and dashboard controls. More

by carolj
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 30, 2024

Herb Chambers Lexus of Sharon responded

Carol, we're delighted to hear that you had a great experience with our service at Herb Chambers Lexus of Sharon. Thanks for the positive feedback!

September 28, 2024

Dealership Rating
Employee Rating

Very pleasant, convenient and thorough: I called, made an appointment, they picked up the car from my driveway and returned it back the same day. A loner was available. All was done well, the car was washed. More

by vgoldmakher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 30, 2024

Herb Chambers Lexus of Sharon responded

Thank you for sharing your experience! We're delighted to hear that our team at Herb Chambers Lexus of Sharon provided convenient and thorough service. We appreciate your support and look forward to assisting you in the future!

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