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Matthew Jeffery
Matthew Jeffery at Niello Volvo Cars Sacramento

Matthew Jeffery | Page 30

Service Advisor

Niello Volvo Cars Sacramento

4609 Madison Avenue
Sacramento, CA 95841

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5.0
298 Reviews
5.0

298 Reviews

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298 Reviews of Matthew Jeffery

July 20, 2023

Dealership Rating
Employee Rating

The technology links and the service technician video link to what service was completed as excellent. More

by PSABIN2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Victoria Protsyuk

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Jul 26, 2023

Niello Volvo Cars Sacramento responded

We're happy to know that you appreciated our service technician's videos. Glad to hear your recent service visit was such a positive one! Thank you for choosing Niello Volvo Cars Sacramento and for taking the time to leave us a review. See you next time!

July 17, 2023

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Employee Rating

Amy is friendly, courteous, responsive. She took care of us when our car had an engine leak soon after a maintenance service and assured us that it would not cost us to fix it. We were al More

by LVPARK1
Recommend Dealer
Yes

Other Employees Tagged: Amy Ott

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Jul 26, 2023

Niello Volvo Cars Sacramento responded

Isn't Amy amazing? We'll be sure to pass your review along so she knows what a great job she's doing. Thank you for taking the time to leave us such kind words. See you next time!

July 16, 2023

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Employee Rating

Niello Volvo stands behind their warranties. They are perfectionists when it comes to sales, service and repair. More

by marian.sheppard.lmft
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 20, 2023

Niello Volvo Cars Sacramento responded

So glad to hear that our Sacramento team provided you with next-level service, Marian! We're happy to know that you appreciate our sales and service departments. See you for your next service visit!

July 16, 2023

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Employee Rating

Staff is friendly, professional, and efficient. The work performed is of high quality. Facility is clean. More

by joycohan1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 26, 2023

Niello Volvo Cars Sacramento responded

We're glad to know that our Niello Volvo team gave you a great service experience! Thank you for your review.

July 13, 2023

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Employee Rating

Matt does excellent work. I don't know who Nathan is. Having the service representatives process payment is horrible. It takes time and it is inefficient (at best). More

by patrickmarie99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 20, 2023

Niello Volvo Cars Sacramento responded

Patrick, Thank you for taking the time to acknowledge Matt's great work. I also appreciate your feedback regarding our current payment process. If you would like to discuss further or have any other concerns, please do not hesitate to reach out to me at tupton@niello.com. Thank you. TJ Upton, General Manager

July 12, 2023

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Employee Rating

Matt is very knowledgeable and explains everything in a way that is easy to understand. He communicates the expectations for timing. Always friendly and helpful! More

by S.NEUREUTHER
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
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Jul 26, 2023

Niello Volvo Cars Sacramento responded

Thank you for your kind words. We will make sure to pass this along to Matt! We are happy to hear that our team is killing it when it comes to communicating effectively with our customers. We look forward to seeing you again!

July 06, 2023

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Employee Rating

Matt did a great job. He was very attentive and knowledgable. Lyft ride worked out great. More

by FRANKE2992
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 12, 2023

Niello Volvo Cars Sacramento responded

Thank you for the positive review, Frankia! Please let us know if there are any sales or service needs that we can lend a hand with in the future.

July 06, 2023

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Employee Rating

Always a great experience dealing with these guys at Niello Volvo - I look forward to seeing you again next year! More

by GILL.GRO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rick Fuentes, Nathan Sheldon , Amy Ott

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Jul 12, 2023

Niello Volvo Cars Sacramento responded

Thank you for the great review! We appreciate your continued business and are here for you anytime.

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