Matthew Jackson
Matthew Jackson at Sam Pack's Five Star Ford Lewisville
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Matthew Jackson

Sales Consultant

Sam Pack's Five Star Ford Lewisville

1144 N Stemmons Fwy
Lewisville, TX 75067

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5.0
11 Reviews
5.0

11 Reviews

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11 Reviews of Matthew Jackson

November 27, 2024

Dealership Rating
Employee Rating

Kenneth (Mr. Ragin Cajun) has always always taken the best care of our family! Thank you for ensuring each purchase is smooth. We appreciate you more than you k More

by nichimac24
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 27, 2024

Sam Pack's Five Star Ford Lewisville responded

Thank you, nichimac24, for taking the time to recognize so many of the Five Star Ford Lewisville staff. Customer satisfaction is a priority and we remain available at 972-221-2900 for questions about your new Ford. We are excited to help you enjoy your ride. Congratulations! Best regards, Andrea Ballard, General Manager

November 27, 2024

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Employee Rating

Hi I love it at 5 Star Ford in Lewisville Texas! Very clean place , very nice people! Mr Tom was a very wonderful person!! That left many great spirits at 5 Star Ford in Lewisville! His kindness he More

by Celeste m
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Kenneth Burke

Nov 28, 2024

Sam Pack's Five Star Ford Lewisville responded

Celeste, It's truly heartwarming to hear how much Tom Andrews meant to you, and how his legacy of kindness continues to impact others. We are grateful for the opportunity to assist you and hope that your new car brings you joy and comfort. Thank you for your kind words and for choosing 5 Star Ford Lewisville. We all miss Tom! 🥲 Best regards, Andrea Ballard, General Manager

Nov 27, 2024

Celeste m responded

Thank you’ll so very much im grateful and very much appreciative of you’ll! Kenneth B! You’re the best! 5 Star Ford in Lewisville tx is the best!!Giving me this car after all I have been through! Is Epic! In the Memory of Mr Tom is a blessing!🙌🙌😭😭 thank you’ll from the bottom of my heart and my family also would like to thank you’ll! You’ll deserve a metal for being so very wonderful and epic!! Thank you Mr Tom RIP God has a true angel 🙌🙌😭👏👏👏👏 I’m blessed beyond measures!! Thank you 5 Star Ford Lewisville tx you’ll Rock Amen!!!

Dec 02, 2024

Celeste m responded

Amen Amen!! Thanks so very much ! God bless you’ll!!🙌🙏

June 10, 2024

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Appreciate the low pressure approach, the straight forward pricing and allowing us to test drive vehicles without filling out forms. More

by jcameron98
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Alex Ruiz, Xavier Perez

Jun 11, 2024

Sam Pack's Five Star Ford Lewisville responded

Jcameron98, Thank you for recommending Five Star Ford Lewisville. We do our best to streamline the purchasing process. Should you have additional questions abour your car, give us a call at 972-221-2900. We remain available to help you enjoy your ride. Best regards, Andrea Ballard, General Manager

June 02, 2024

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Employee Rating

Matthew was excellent! I really appreciated how chill he was, and how he never made me feel even slightly pressured. He helped me find a car with all the features I was loo More

by Michelle
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Zack Perez

Jun 03, 2024

Sam Pack's Five Star Ford Lewisville responded

Michelle, On behalf of your Five Star Ford Lewisville sales team, thank you for your feedback! Matthew and our staff welcome questions at 972-221-2900. As a first time buyer, we want you to know we remain available to help you stay knowledgeable about your car. Thank you for shopping with us! Best regards, Andrea Ballard, General Manager

May 23, 2024

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Employee Rating

Good crew. Very professional from sales and finance. Getting the vehicle delivered was a bit confusing for me and the employees. More

by Mefly832000
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kenneth Burke

May 24, 2024

Sam Pack's Five Star Ford Lewisville responded

Mefly832000, Your satisfaction is our top priority at Five Star Ford Lewisville. Thank you for your patience during the delivery of your new Ford. Should you have vehicle questions, please reach Kenneth, Matthew, or me at 972-221-2900. We look forward to serving you again! Best regards, Andrea Ballard, General Manager

May 04, 2024

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Sam Pack’s Five Star Ford Lewisville is real inviting. I stay about an away away from this location, but with the workers they got here, makes my commute worth it. More

by Hunter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ron Romano, Kenneth Burke

May 05, 2024

Sam Pack's Five Star Ford Lewisville responded

Hunter, Thank you for driving the extra miles to get to Five Star Ford Lewisville. Your recognition of both our sales and service team is appreciated. Reach out to 972-221-2900 when we can be of service. Best regards, Andrea Ballard, General Manager

April 17, 2024

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Employee Rating

The service department has been nothing but amazing to me. My service advisor Ms Tracy was very kind and knowledgeable about what was going on with the work being done on my vehicle. I appreciate her and More

by Amber Medcafe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tracy Williams

March 17, 2024

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Employee Rating

Great service from all staff. My purchase and delivery experience was very fine and I am very happy with my new Ford truck! More

by BARB1211
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Zack Perez

Mar 18, 2024

Sam Pack's Five Star Ford Lewisville responded

BARB1211, Congratulations on your new truck from Five Star Ford Lewisville. It is great to know our processes worked well for you. Zack, Matthew, and I want you for enjoy your Ford. Call 972-221-2900 with questions any time. Thank you for shopping with us and sharing your feedback. Sincerely, Kelly Blackwell, General Manager

March 02, 2024

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Employee Rating

The service and willingness to explain and help better understand the process was great. The guys who helped me were straight forward and easy to speak to. More

by Marsh652780
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Xavier Perez

Mar 03, 2024

Sam Pack's Five Star Ford Lewisville responded

Marsh652780, We are thrilled to hear that your experience at Five Star Ford Lewisville met your expectations. Xavier and Matthew are available at 972-221-2900 if questions arise with your Ford. We are committed to providing high standards in customer satisfaction. Thank you for your business and review! Take care, Kelly Blackwell, General Manager

February 28, 2024

Dealership Rating
Employee Rating

Really impressed with the people I worked with. They put a lot of effort into getting the vehicle I wanted in a very timely manner More

by Dwillmon
Recommend Dealer
Yes

Other Employees Tagged: Moses Medina

Feb 28, 2024

Sam Pack's Five Star Ford Lewisville responded

Dwillmon, We always appreciate hearing from our valued Five Star Ford Lewisville customers. It is our focus to get our customers what they want. Reach out to Matthew or me at 972-221-2900 with questions any time. Congratulations on your new Ford! Thank you, Kelly Blackwell, General Manager

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