Matthew Hedden
Matthew Hedden at Toyota of Scranton

Matthew Hedden | Page 6

Finance Professional

Toyota of Scranton

3400 N Main Ave
Scranton, PA 18508

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5.0
92 Reviews
5.0

92 Reviews

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92 Reviews of Matthew Hedden

August 20, 2024

Dealership Rating
Employee Rating

Very professional, our sales rep Doug and all of the staff are wonderful, and a hassle free experience. I would highly recommend them. More

by MARK.REESE
Service Time
Recommend Dealer
Yes
Aug 21, 2024

Toyota of Scranton responded

MARK.REESE, Thank you for your fantastic review! We're delighted to hear that Doug and the rest of our team provided you with a professional and hassle-free experience. It's wonderful to know that you would highly recommend us. Your satisfaction is our top priority, and we're so glad we could meet your expectations. If there's anything else we can do for you, please don't hesitate to reach out. We look forward to serving you again in the future! Warm regards, The Toyota of Scranton Team

August 15, 2024

Dealership Rating
Employee Rating

Everyone was polite and pleasant and helpful. Adrianna was the best. The shirt for my husband who was in the military was greatly appreciated. More

by ANTDEL9
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Adrianna Neff

Aug 16, 2024

Toyota of Scranton responded

ANTDEL9, Thank you for your 5-star review. We are happy to read your feedback on our team - especially Adrianna. Please thank your husband for his service to our country. Enjoy your new vehicle and thank you for choosing Toyota of Scranton. Warm regards, The Toyota of Scranton Team

July 16, 2024

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Employee Rating

Very pleased with the knowledge and courtesy shown to me . Explained everything so that could understand the issue with my vehicle More

by CATHYPAWLOWSKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Stephanie McNair , Alan Aimer

July 11, 2024

Dealership Rating
Employee Rating

Great customer service. Sales and finance team was friendly, knowledgeable and made the process enjoyable. More

by BENJAMIN.JONES2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Doug Stahl , George Zepherin

Jul 12, 2024

Toyota of Scranton responded

BENJAMIN.JONES2, Thank you for your wonderful review! We're thrilled to hear that you had a great experience with our sales and finance team. Our goal is always to provide friendly, knowledgeable service and make the car-buying process enjoyable for our customers. We appreciate your feedback and look forward to serving you again in the future. Safe travels and enjoy your new vehicle! Warm regards, The Toyota of Scranton Team

July 04, 2024

Dealership Rating
Employee Rating

People are Great, selection is great, Service is great, I would recommend this dealership to everyone More

by COOLAIR
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Emily Hardinger

Jul 05, 2024

Toyota of Scranton responded

COOLAIR, Thank you for your fantastic review! We are thrilled to hear that you had such a positive experience with our team, selection, and service. Your recommendation means the world to us, and we are grateful for your support. If you ever need anything in the future, please don’t hesitate to reach out. We look forward to serving you again! Best regards, The Team at Toyota of Scranton

June 23, 2024

Dealership Rating
Employee Rating

They went above and beyond to get my truck ready to take home. I couldn’t be happier More

by SLOVIK89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: james Brown , Emily Hardinger

Jun 24, 2024

Toyota of Scranton responded

SLOVIK89, Thank you so much for your wonderful review! We are thrilled to hear that our team went above and beyond to get your truck ready for you to take home. Your happiness is our top priority, and we are delighted that we could meet your expectations. If there is anything more we can do for you, please don't hesitate to reach out. We look forward to serving you again in the future! Best regards, The Sales Team Toyota of Scranton

June 20, 2024

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Employee Rating

I had a great experience. Everyone was very helpful. They made a stressful day much easier. More

by GILBRIDEM
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Emily Hardinger, George Zepherin

Jun 21, 2024

Toyota of Scranton responded

Dear GILBRIDEM, Thank you so much for your kind words and for sharing your positive experience with us! We are delighted to hear that our team could make your day easier and less stressful. Customer satisfaction is our top priority, and it's rewarding to know that everyone was helpful during your visit. We look forward to serving you again in the future. Best regards, Toyota of Scranton

May 22, 2024

Dealership Rating
Employee Rating

I have been a customer of Scranton Toyota for over 20 years. Always room for improvement. That is why four stars and not five. Most changes over the years I like More

by VBEVILAC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ahmad Wasal, Hailee Politz , Emily Hardinger

May 22, 2024

Toyota of Scranton responded

Thank you for taking the time to share your feedback and for being a loyal customer of Toyota of Scranton for over 20 years. We greatly appreciate your continued trust and support. We are glad to hear that you are pleased with most of the changes we've made over the years. Your feedback is invaluable to us, and we are always striving to improve our services and provide the best experience possible for our customers. If there are specific areas where you believe we can make improvements, please do not hesitate to let us know. We are committed to making your experience with us even better. Thank you once again for your review and for being a valued member of the Toyota of Scranton family. We look forward to serving you for many more years to come. Best regards, The Toyota of Scranton Team

May 10, 2024

Dealership Rating
Employee Rating

Purchased a used vehicle off of Toyota. Leaving the lot I had air conditioning issues. Right away Joe and the team took good care of me and made sure my car was perfect and in working order More

by NOELLEBALENT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jason Palmigiano , Joe Kosch 5 stars

May 10, 2024

Toyota of Scranton responded

NOELLEBALENT, Thank you for sharing your experience with us! We're glad to hear that Joe and our team at Toyota of Scranton were able to promptly address the air conditioning issue with your used vehicle and ensure that everything was in perfect working order. Your satisfaction and peace of mind are important to us, and we appreciate your business. If you have any further questions or concerns, please don't hesitate to reach out. We're here to help! Warm regards, Toyota of Scranton Sales Team

May 05, 2024

Dealership Rating
Employee Rating

wonderful staff & very friendly & helpful! made the experience actually fun!! highly recommend!! very easy to deal with & work with !! More

by ITALIANCHEETAH
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Hannah Schork, George Zepherin

May 06, 2024

Toyota of Scranton responded

Dear ITALIANCHEETAH, Thank you so much for taking the time to share your experience with us! We're thrilled to hear that our staff made your visit enjoyable and hassle-free. Providing exceptional service is our top priority, and we're delighted to know that you found our team to be friendly and helpful. Your recommendation means a lot to us, and we truly appreciate your kind words. If you ever need anything in the future, please don't hesitate to reach out. We're always here to assist you. Thanks again for choosing Toyota of Scranton. We look forward to serving you again soon! Warm regards, Mary Jo Preno Guest Experience Toyota of Scranton

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