Matthew Hedden
Matthew Hedden at Toyota of Scranton
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Matthew Hedden

Finance Professional

Toyota of Scranton

3400 N Main Ave
Scranton, PA 18508

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4.9
45 Reviews
4.9

45 Reviews

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45 Reviews of Matthew Hedden

October 08, 2024

Dealership Rating
Employee Rating

Honest. Fair. helpful. insightful. accommodating. They made doing business a pleasure. Especially the breakfast bonus! More

by ROWANL
Trade-in Experience
Recommend Dealer
Yes

Other Employees Tagged: Noah Mihal

Oct 08, 2024

Toyota of Scranton responded

ROWANL, Thank you for your kind words! We’re thrilled to hear you had a pleasurable experience with us, and we're especially glad you enjoyed the breakfast bonus. We look forward to welcoming you back for another great visit in the future! Warm regards, The Sales Team Toyota of Scranton

October 02, 2024

Dealership Rating
Employee Rating

Great experience. Excellent customer service. Easy going staff and professional environment. Offered multiple services. Can’t wait to go back. More

by RBOYNTON42
Recommend Dealer
Yes

Other Employees Tagged: Corey Boynton

Oct 03, 2024

Toyota of Scranton responded

RBOYNTON42, Thank you so much for your wonderful review! We’re thrilled to hear that you had a great experience with us and that our team provided excellent customer service. It’s always our goal to create a professional yet easy-going environment, so we're glad that came across during your visit. We look forward to welcoming you back and continuing to provide a range of services to keep your vehicle in top shape. If you ever need anything in the meantime, don’t hesitate to reach out! Best regards, The Sales Team Toyota of Scranton

August 29, 2024

Dealership Rating
Employee Rating

Excellent service and attention, I liked the way they found solutions for me, good team! More

by WANDIEL1010
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 29, 2024

Toyota of Scranton responded

WANDIEL1010, Thank you so much for your kind words! We're thrilled to hear that you had an excellent experience with our team and that we could find solutions that worked for you. Providing top-notch service and attention to our customers is always our priority. We look forward to serving you again in the future! Warm Regards, The Toyota of Scranton Team

August 20, 2024

Dealership Rating
Employee Rating

Very professional, our sales rep Doug and all of the staff are wonderful, and a hassle free experience. I would highly recommend them. More

by MARK.REESE
Service Time
Recommend Dealer
Yes
Aug 21, 2024

Toyota of Scranton responded

MARK.REESE, Thank you for your fantastic review! We're delighted to hear that Doug and the rest of our team provided you with a professional and hassle-free experience. It's wonderful to know that you would highly recommend us. Your satisfaction is our top priority, and we're so glad we could meet your expectations. If there's anything else we can do for you, please don't hesitate to reach out. We look forward to serving you again in the future! Warm regards, The Toyota of Scranton Team

August 15, 2024

Dealership Rating
Employee Rating

Everyone was polite and pleasant and helpful. Adrianna was the best. The shirt for my husband who was in the military was greatly appreciated. More

by ANTDEL9
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Adrianna Neff

Aug 16, 2024

Toyota of Scranton responded

ANTDEL9, Thank you for your 5-star review. We are happy to read your feedback on our team - especially Adrianna. Please thank your husband for his service to our country. Enjoy your new vehicle and thank you for choosing Toyota of Scranton. Warm regards, The Toyota of Scranton Team

July 16, 2024

Dealership Rating
Employee Rating

Very pleased with the knowledge and courtesy shown to me . Explained everything so that could understand the issue with my vehicle More

by CATHYPAWLOWSKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Stephanie Jones, Alan Aimer

July 11, 2024

Dealership Rating
Employee Rating

Great customer service. Sales and finance team was friendly, knowledgeable and made the process enjoyable. More

by BENJAMIN.JONES2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: George Zepherin, Doug Stahl

Jul 12, 2024

Toyota of Scranton responded

BENJAMIN.JONES2, Thank you for your wonderful review! We're thrilled to hear that you had a great experience with our sales and finance team. Our goal is always to provide friendly, knowledgeable service and make the car-buying process enjoyable for our customers. We appreciate your feedback and look forward to serving you again in the future. Safe travels and enjoy your new vehicle! Warm regards, The Toyota of Scranton Team

July 04, 2024

Dealership Rating
Employee Rating

People are Great, selection is great, Service is great, I would recommend this dealership to everyone More

by COOLAIR
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Emily Hardinger

Jul 05, 2024

Toyota of Scranton responded

COOLAIR, Thank you for your fantastic review! We are thrilled to hear that you had such a positive experience with our team, selection, and service. Your recommendation means the world to us, and we are grateful for your support. If you ever need anything in the future, please don’t hesitate to reach out. We look forward to serving you again! Best regards, The Team at Toyota of Scranton

June 23, 2024

Dealership Rating
Employee Rating

They went above and beyond to get my truck ready to take home. I couldn’t be happier More

by SLOVIK89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: james Brown, Emily Hardinger

Jun 24, 2024

Toyota of Scranton responded

SLOVIK89, Thank you so much for your wonderful review! We are thrilled to hear that our team went above and beyond to get your truck ready for you to take home. Your happiness is our top priority, and we are delighted that we could meet your expectations. If there is anything more we can do for you, please don't hesitate to reach out. We look forward to serving you again in the future! Best regards, The Sales Team Toyota of Scranton

June 20, 2024

Dealership Rating
Employee Rating

I had a great experience. Everyone was very helpful. They made a stressful day much easier. More

by GILBRIDEM
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 21, 2024

Toyota of Scranton responded

Dear GILBRIDEM, Thank you so much for your kind words and for sharing your positive experience with us! We are delighted to hear that our team could make your day easier and less stressful. Customer satisfaction is our top priority, and it's rewarding to know that everyone was helpful during your visit. We look forward to serving you again in the future. Best regards, Toyota of Scranton

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