Matthew Haiken | Page 19

Our experience at Prestige Volvo was fantastic. Everyone we met and worked with were professional and extremely customer oriented. The entire process from start to finish went smoothly. This ty Everyone we met and worked with were professional and extremely customer oriented. The entire process from start to finish went smoothly. This type of service truly makes the car purchase-lease process a pleasure when it is often times unpleasant at other dealerships. Prestige Volvo is a class act. In addition, the Volvo we now have is terrific. More

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I had a good experience with the dealership...people were friendly...no high pressure at all.... Joel gave me a very good orientation to the New Car....I am still learning ...lot to know.... I think th friendly...no high pressure at all.... Joel gave me a very good orientation to the New Car....I am still learning ...lot to know.... I think the price was competitive but I would have appreciated it if it was broken down better to understand wheere the final # came from... I would definitely recommend Matthew and his team without reservation.... More

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Recently I had two service appointments. The first was for a blown out tire that was covered in full because Christian suggested I talk to Pat about tire insurance when I purchased my wagon through Christ for a blown out tire that was covered in full because Christian suggested I talk to Pat about tire insurance when I purchased my wagon through Christian in January. The insurance is awesome and well worth it after having hit something sharp on the road and ruined a wheel and tire. I spoke with Matt on the phone when that happened and he made sure I got a loaner even though it was a last minute request. Bob was great when I brought my car in after roadside assistance put the spare on, and the new wheel was taken off a car on the lot so I did not have to wait for one to be ordered. Professionalism, service, personableness and kindness could not have been any better. The second service appointment was for the replacement of the rear bumper (s) due to a minor collision which the other party's insurance paid for. Bill handled this and was terrific. Lindsey helped in person and on the phone with both service appointments. More

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We live in Manhattan and never thought that getting a car from NJ would be more convenient than getting one in the City but because of Prestige Volvo and Matt Haiken it is. We just leased our 2nd volvo from from NJ would be more convenient than getting one in the City but because of Prestige Volvo and Matt Haiken it is. We just leased our 2nd volvo from Prestige and we have only been to the dealership 1 time and that was to get our first volvo 3 years ago. They really cater to you and want to make sure you are pleased so they will go above and beyond to make the process as easy for you as possible and service maintenance is done without ever having to go to the dealership, they will come to you in the City. Matt is honest, fair, friendly and he will work with you to make sure you not only get the best car for you and your family but that you are happy with the deal you have gotten. We have had a great experience with the customer service and service department over the last several years and know that our next car will be from Prestige. We highly recommend this dealership. More

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We think everyone at the dealership went out of their way to make sure we were comfortable and pleased with the purchase. Matt was excellent in finding the right car for Barb and Debbie was fantastic in exp to make sure we were comfortable and pleased with the purchase. Matt was excellent in finding the right car for Barb and Debbie was fantastic in explaining all the features and having them set for exactly what Barb wanted. All in all a very customer focused and friendly buying experience. More

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I'm a big fan of Prestige Volvo and would recommend them without hesitation. They take good care of my car and great care of me. without hesitation. They take good care of my car and great care of me. More

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The whole process was great. I should have just gone straight to them . The price was reasonable. They added whatever I asked for. There were also a few scratches and dings that I found after I picked u straight to them . The price was reasonable. They added whatever I asked for. There were also a few scratches and dings that I found after I picked up the car ( it was used ). They fixed them without hesitation. I am very happy with the overall experience and would recomend them to anyone. More

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both cars were in for service this week great job by both cars were in for service this week great job by Bill and Bob patricia supplied moral support you guys are on the top of your game an outst both cars were in for service this week great job by Bill and Bob patricia supplied moral support you guys are on the top of your game an outstanding service experience AAA More

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I walked into Prestige last weekend with the intent of priicing out a Volvo, possibly taking it for a test drive and hoping to sort through some thoughts I had around Volvo compared to other brands I was priicing out a Volvo, possibly taking it for a test drive and hoping to sort through some thoughts I had around Volvo compared to other brands I was considering. After spending 2 hours with Matt and Jeff, going through each vehicle I was considering, test driving both and having frank discussions about my thought process, I walked out with a C70 convertible. I had no intentions of purchasing that day, however due to Matt and Jeff, the decision was easy. They were incredibly honest, personable and answered every question I had about each car. They were MORE than focused on customer service and that made it clear as to why I have heard so many great things about Prestige Volvo. I would HIGHLY recommend Matt, Jeff, Pat and the rest of the Prestige Volvo team if you are looking for a new car. It was a fantastic experience. More

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The easiest car buying process I have ever had. Prestige was responsive, quick, informative and price competitive. I was in my new car with just one phone call and less than an hour for pick up. Amazing. was responsive, quick, informative and price competitive. I was in my new car with just one phone call and less than an hour for pick up. Amazing. I would highly recommend this Volvo dealer over any of the others in the area. The professionalism was remarkable and they really know how to take care of their customers. I look forward to returning for my service needs in the future. A+ More

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