Matthew Frady

We have purchased 5 vehicles from this location and it’s always such a great experience. The staff is always so nice and helpful. Special shoutout to Matt Frady, Kenny Jones, and Crystal Thompson for making always such a great experience. The staff is always so nice and helpful. Special shoutout to Matt Frady, Kenny Jones, and Crystal Thompson for making us feel like family and going above and beyond to put us in the vehicle we wanted. More

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Matt was outstanding in assisting me with selecting the perfect car for my needs and took action to ensure I obtained it. Taylor and Tyler were instrumental in closing the deal, and their professionalism a perfect car for my needs and took action to ensure I obtained it. Taylor and Tyler were instrumental in closing the deal, and their professionalism and unwavering commitment to customer satisfaction clearly distinguished them from the competition. I strongly recommend Toyota of Cleveland to anyone in the market for a new vehicle. The entire experience was not only smooth and efficient but also enjoyable, solidifying my loyalty as a customer for years to come. More

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Matt Frady was a pleasure to work with and we will definitely send potential buyers to Toyota of Cleveland and to Matt. I was disappointed that our trade in was not valued higher than it was, but it's definitely send potential buyers to Toyota of Cleveland and to Matt. I was disappointed that our trade in was not valued higher than it was, but it's a done deal now. More

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Highly impressed with everyone at this dealership. Honest, helpful, customer-focused, efficient -- all the things you could ask for when buying a car. Matthew French answered all of our questions and Honest, helpful, customer-focused, efficient -- all the things you could ask for when buying a car. Matthew French answered all of our questions and gave us all the time we needed in order to feel completely satisfied when buying the car. Taylor Alton was informative and truthful when going over the financial options. Mike Covington helped ensure everything that needed to get done with the car was done that day so we didn't have to make two trips. 10/10 dealership with 100/10 employees! More

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Matthew Frady was great! From the time he contacted me that my desired vehicle was in and the time I brought it home was about 24 hours. After he called me he brought it by From the time he contacted me that my desired vehicle was in and the time I brought it home was about 24 hours. After he called me he brought it by my house in Chattanooga within an hour to review our previous discussions and I could have a look at the exact vehicle. Then I drove it off the lot the next day. Friendly, efficient and the best experience I've had in buying a car, and I've bought more than a few. Looking forward to dealing with this dealership. More

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Today’s shopping experience with the help of Matthew F. , Joey A., and Justice G. was a great experience where they helped me trade in my existing Chevy Silverado and drive away in my choice of a slightly u , Joey A., and Justice G. was a great experience where they helped me trade in my existing Chevy Silverado and drive away in my choice of a slightly used Toyota Highlander Hybrid. They were a pleasure to work with and demonstrated confidence and patience not always the stereotype for pre owned vehicle salesmen. I plan to “toot their horns” with my friends and neighbors here in nearby Georgia. More

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I absolutely love this dealership. Everyone is so nice a d willing to work with you. Everyone is so nice a d willing to work with you. More

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We are repeat customers. Every experience has been amazing from sales to finance to services on purchases past. Our salesman Matthew Frady was very professional knowledgeable Every experience has been amazing from sales to finance to services on purchases past. Our salesman Matthew Frady was very professional knowledgeable and sold us not one but 2. We wanted to save money on our current vehicles and he made sure we did just that along with the negotiation team and the finance manager Taylor who was outstanding. Our intention was trading one but he showed us a different way and that worked better for us in everyway possible. Now we are saving and driving the most reliable and best vehicles on the road. I really recommend them to anyone that wants above and beyond services. Can't say enough about them and will continue to be a loyal customer. More

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There are not enough words to describe the amazing experience we had! We had a unique situation but that didn’t stop them! They got us out of a crappy car situation and into a new car within are budge experience we had! We had a unique situation but that didn’t stop them! They got us out of a crappy car situation and into a new car within are budget. They were fast, kind and went above and beyond to accommodate us!! Matthew is the best there is. More

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The entire team is exceptional from beginning to end. My family has purchased several cars from the TOC. This will not be our last. A special thanks to Matt, Joey, Crystal and Stockton. The service is th My family has purchased several cars from the TOC. This will not be our last. A special thanks to Matt, Joey, Crystal and Stockton. The service is the best, highly recommend. More

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