Matthew Frady

The entire team is exceptional from beginning to end. My family has purchased several cars from the TOC. This will not be our last. A special thanks to Matt, Joey, Crystal and Stockton. The service is th My family has purchased several cars from the TOC. This will not be our last. A special thanks to Matt, Joey, Crystal and Stockton. The service is the best, highly recommend. More

Report | Print

There are not enough words to describe the amazing experience we had! We had a unique situation but that didn’t stop them! They got us out of a crappy car situation and into a new car within are budge experience we had! We had a unique situation but that didn’t stop them! They got us out of a crappy car situation and into a new car within are budget. They were fast, kind and went above and beyond to accommodate us!! Matthew is the best there is. More

Report | Print

I purchased a 2024 Tacoma from Josh Howard and Matt Frady. They were excellent! I didn't feel pressured at any point and it was actually an enjoyable experience. You can tell that customer service real Frady. They were excellent! I didn't feel pressured at any point and it was actually an enjoyable experience. You can tell that customer service really does mean something to them and not just something they say. I would definitely use them in the future and will be referring my family and friends. Thank you. More

Report | Print

Toyota of Cleveland was by far the best buying experience that I have ever had. The guys that I dealt with Matthew Frady and Justice Goodner went above and beyond my expectations. that I have ever had. The guys that I dealt with Matthew Frady and Justice Goodner went above and beyond my expectations. More

Report | Print

Where do we start with how great alfred is to our family. He has been a great friend and a huge professional over the years to us. He has provided great service, advise and support for all the services we He has been a great friend and a huge professional over the years to us. He has provided great service, advise and support for all the services we have needed. He is a treasure to Toyota of Cleveland. Thank you Alfred! More

Report | Print

Matt and Julien are awesome! Great experience and very helpful! The whole staff was very friendly and helpful. Thanks for everything!! Great experience and very helpful! The whole staff was very friendly and helpful. Thanks for everything!! More

Report | Print

Matthew did an outstanding job assisting with the purchase of our new Highlander. He made an otherwise arduous process of purchasing a new vehicle as easy as possible. He even went above and beyond t purchase of our new Highlander. He made an otherwise arduous process of purchasing a new vehicle as easy as possible. He even went above and beyond to meet us halfway to deliver the new vehicle as we were located approximately 2 hours away. I would definitely buy another vehicle from Matthew in the future. Julien assisted with the financial paperwork. He took the time to thoroughly explain several different options, particularly with regards to extended warranty items. While often times extended warranty items can feel like an aggressive sales pitch, talking these items over with Julien felt like the complete opposite. More

Report | Print

Matthew Frady, Justin Chretein & Justice Goodner worked so hard to get my husband the truck he had been looking at for weeks!! Love this dealership! They will get you what you’re looking for!! so hard to get my husband the truck he had been looking at for weeks!! Love this dealership! They will get you what you’re looking for!! More

Report | Print

Matthew Frady and his team made my buying experience an easy one. He even delivered the car to me after purchase. Thank you! easy one. He even delivered the car to me after purchase. Thank you! More

Report | Print

I had an amazing experience buying my new Tundra from Toyota of Cleveland. The team at Toyota of Cleveland is professional, knowledgable, fair and honest. I worked with Matt Frady and Damon Roberts in Sa Toyota of Cleveland. The team at Toyota of Cleveland is professional, knowledgable, fair and honest. I worked with Matt Frady and Damon Roberts in Sales, Tyler Ratledge and Julien Allinder in Finance and the General Manager Monte Burney. Each interaction I had across the dealership in every department was top notch and I highly recommend Toyota of Cleveland. More

Report | Print