Matthew Felix Thwaits
Matthew Felix Thwaits at Tucson Subaru

Matthew Felix Thwaits | Page 5

Service Advisor

Tucson Subaru

4901 N Oracle Rd
Tucson, AZ 85704

Contact Me
5.0
57 Reviews

Dealership Experience

6 yrs, 2 mos

Industry Experience

6 yrs, 2 mos

Languages Spoken

English English

Spanish Spanish

5.0

57 Reviews

Write a Review

57 Reviews of Matthew Felix Thwaits

January 06, 2022

Dealership Rating
Employee Rating

Our 2022 Outback Wilderness was in for its first service and Dan Ford, Senior Service Advisor, greeted me as I stepped out of the car as the Porter verified my info. Professional, courteous and quick. What More

by Bob O
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dan Ford, Steve Willis, Jesse Friedman, Artie Gonzales , Richard Drow, Scott Gregg, Jason Mumma

Jan 06, 2022

Tucson Subaru responded

Thanks for Review!

Jan 06, 2022

Tucson Subaru responded

Thank you for the kind review! Jason

Jan 06, 2022

Tucson Subaru responded

We appreciate your kind review and feel blessed to be able to serve you. Thanks again, Jesse Friedman.

Jan 07, 2022

Tucson Subaru responded

Thank you for taking the time to leave us this great review! :) -Artie

Jan 12, 2022

Tucson Subaru responded

Thank you for the response! We look forward to seeing you!

December 30, 2021

Dealership Rating
Employee Rating

Service advisor Britney has impeccable professionalism. She diagnoses issue gets to the point, Vehicle was ready same day. A true leader and service department. Tucson Subaru has excellent Steph and servic More

by JJ
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Dec 30, 2021

Tucson Subaru responded

Thank you so much for your kind words, we truly do strive to provide extraordinary service and to ensure you're leaving the dealership happy and safe! Hope to see you again in the future! - Brittney

December 26, 2021

Dealership Rating
Employee Rating

Always professional and friendly. Great service! Matt worked quickly to complete the service well before estimate. Thank you! More

by Baum
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jason Mumma

Dec 29, 2021

Tucson Subaru responded

Thank you for the kind words! Looking forward to seeing you next service.

December 03, 2021

Dealership Rating
Employee Rating

From the very minute you pull up at Subaru to get service on your car you are treated very kindly and efficiently. More

by jct173173
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 07, 2021

Tucson Subaru responded

I'm glad you had a great experience! Thank you for the great review!

December 02, 2021

Dealership Rating
Employee Rating

Matt, my service person was great! Friendly, knowledgeable, and took the time to answer all my questions. And they finished early on the scheduled time for the service. More

by Mark
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 07, 2021

Tucson Subaru responded

Thank you for the review!

November 16, 2021

Dealership Rating
Employee Rating

The dealership is clean, the service is great, the staff are all friendly and helpful, and their work is excellent. More

by diana.ede
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 19, 2021

Tucson Subaru responded

Thank you for taking the time to leave a review!

November 15, 2021

Dealership Rating
Employee Rating

Excellent service, quick easy process and a comfortable area to wait for my vehicle. Matt was easy to work with and friendly. More

by Katy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 19, 2021

Tucson Subaru responded

Thank you for the awesome review!

November 14, 2021

Dealership Rating
Employee Rating

I have dealt with this Subaru since 2015. They can be a little more expensive on some things, but overall are honest and reliable in every way. More

by HCBEATTY2
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dan Ford, Jade Hilliard , Steve Norris

Nov 15, 2021

Tucson Subaru responded

Thanks for being such a loyal customer! -Steve N

Nov 19, 2021

Tucson Subaru responded

I'm glad you trust us with your vehicle. Thank you for the review!

November 12, 2021

Dealership Rating
Employee Rating

Everyone at this dealership from the front desk, sales staff, service staff and everyone else in between is always helpful and friendly. More

by robinarana1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kylee Nicosia

Nov 19, 2021

Tucson Subaru responded

Thank you for the review!

November 06, 2021

Dealership Rating
Employee Rating

This is simply one of the most professional place to deal with particularly during Covid times. The staff is always welcoming and accommodating. More

by Ronen More
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Artie Gonzales

Nov 08, 2021

Tucson Subaru responded

Thank you so much for the review!!

Nov 08, 2021

Tucson Subaru responded

Thank you for taking the time to leave us great feedback! :) - Artie Gonzales

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