Dealership Experience
5 yrs, 11 mos
Industry Experience
5 yrs, 11 mos
Languages Spoken
English
Spanish
54 Reviews
Write a Review54 Reviews of Matthew Felix Thwaits
December 02, 2021
Matt, my service person was great! Friendly, knowledgeable, and took the time to answer all my questions. And they finished early on the scheduled time for the service. knowledgeable, and took the time to answer all my questions. And they finished early on the scheduled time for the service. More
November 14, 2021
I have dealt with this Subaru since 2015. They can be a little more expensive on some things, but overall are honest and reliable in every way. little more expensive on some things, but overall are honest and reliable in every way. More
Other Employees Tagged: Dan Ford, Jade Hilliard , Steve Norris
November 06, 2021
This is simply one of the most professional place to deal with particularly during Covid times. The staff is always welcoming and accommodating. with particularly during Covid times. The staff is always welcoming and accommodating. More
Other Employees Tagged: Artie Gonzales
November 06, 2021
Great service: 1. Pre appointment call to confirm Great service: 1. Pre appointment call to confirm service actiivities. 2. Assigned maintenance tech (MATT) greets you and reviews services to be pe Great service: 1. Pre appointment call to confirm service actiivities. 2. Assigned maintenance tech (MATT) greets you and reviews services to be performed; and reviews completed work and results/recommendations. 3. Electronic updates are provided during the work. Final written/electronic report provided and reviewed with you (MATT) at completion. 4. Complementary car wash ticket provided at completion. 5. Interior waiting area is spacious, clean, climate controlled, and stocked with numerous free beverages and food items. 6. Appointment starts on time, finishes quickly, and gets you back on the road (MATT). More
November 01, 2021
The minute I pulled into the lot I was met with excellent service. Wondering around the lobby I now know why they were voted number one dealer numerous times! Everything was great, my only regret? Not buyi service. Wondering around the lobby I now know why they were voted number one dealer numerous times! Everything was great, my only regret? Not buying my vehicle from them. Am thankful they are my dealership for service since I’ve relocated. Matt weren’t above and beyond, so thank you to him! More
Other Employees Tagged: Darla Muckley
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