Matthew Felix Thwaits | Page 6

Great service: 1. Pre appointment call to confirm Great service: 1. Pre appointment call to confirm service actiivities. 2. Assigned maintenance tech (MATT) greets you and reviews services to be pe Great service: 1. Pre appointment call to confirm service actiivities. 2. Assigned maintenance tech (MATT) greets you and reviews services to be performed; and reviews completed work and results/recommendations. 3. Electronic updates are provided during the work. Final written/electronic report provided and reviewed with you (MATT) at completion. 4. Complementary car wash ticket provided at completion. 5. Interior waiting area is spacious, clean, climate controlled, and stocked with numerous free beverages and food items. 6. Appointment starts on time, finishes quickly, and gets you back on the road (MATT). More

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Thanks to Matt and his team they found the source of my flow tire leak that my tire shop was unable to find. Outstanding customer service flow tire leak that my tire shop was unable to find. Outstanding customer service More

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The minute I pulled into the lot I was met with excellent service. Wondering around the lobby I now know why they were voted number one dealer numerous times! Everything was great, my only regret? Not buyi service. Wondering around the lobby I now know why they were voted number one dealer numerous times! Everything was great, my only regret? Not buying my vehicle from them. Am thankful they are my dealership for service since I’ve relocated. Matt weren’t above and beyond, so thank you to him! More

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I was treated with efficient courtesy from the beginning to the end of my appointment for a routine inspection of my automobile. to the end of my appointment for a routine inspection of my automobile. More

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The service at Tucson Subaru was once again excellent. The staff is always willing to help and spend the time to make sure customers are satisfied. The staff is always willing to help and spend the time to make sure customers are satisfied. More

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I truly appreciate Matt. At the service pick up I had at least 20 questions for him. He was responsive and prompt with the answers. Matt welcomed any concerns and found the answers or the right person to least 20 questions for him. He was responsive and prompt with the answers. Matt welcomed any concerns and found the answers or the right person to talk to in the service department. He never seemed bothered by my questions. I say he is a 5 star employee! More

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Friendly, attentive , accommodating. Matt took care of me from time i drove in and left.👍 from time i drove in and left.👍 More

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