74 Reviews
Write a Review74 Reviews of Matthew Falcon
October 29, 2025
Very understanding and well-organized. Very friendly and understanding. Work on the vehicle was very good. And they explained everything to what they did to the vehicle Very friendly and understanding. Work on the vehicle was very good. And they explained everything to what they did to the vehicle More
Other Employees Tagged: James Lanzo, Chloe Truglio, Mary Gonsalves, Mark Fleming, Chandler Boutin, Nelly Justiniano, Svetlana Reish
October 25, 2025
Nelly was very pleasant and nice to me on my first visit. Dealership was clean and comfortable. Dealership was clean and comfortable. More
Other Employees Tagged: Nelly Justiniano
October 20, 2025
All the staff was kind and courteous and knowledgeable and they kept me informed in regards to issues with my vehicle and I was very happy with the service and they kept me informed in regards to issues with my vehicle and I was very happy with the service More
Other Employees Tagged: James Lanzo, Chandler Boutin, Nelly Justiniano, Svetlana Reish
October 10, 2025
They went above and beyond to help get my car repaired and were a big help with dealing with the warranty company! and were a big help with dealing with the warranty company! More
Other Employees Tagged: James Lanzo, Chloe Truglio, Chandler Boutin, Nelly Justiniano, Svetlana Reish
September 05, 2025
They were so nice, I called and they took me in right away, I didn't have to schedule an appointment, they were very nice to accommodate me, I was so stressed with what was going on with the car, they ma away, I didn't have to schedule an appointment, they were very nice to accommodate me, I was so stressed with what was going on with the car, they made me feel so much better when I took the car in. 5 ⭐⭐⭐⭐✨ More
Other Employees Tagged: James Lanzo, Chloe Truglio , Scott Brewer, Leslie Mercado-Sanchez
September 04, 2025
Service department always keeps up to date and finishes in timely fashion. Highly recommend anyone to get service done in Hartford location in timely fashion. Highly recommend anyone to get service done in Hartford location More
Other Employees Tagged: James Lanzo, Chloe Truglio , Scott Brewer, Leslie Mercado-Sanchez, Nelly Justiniano and svetlana reish
August 01, 2025
Excellent customer service skills, knowledgeable about the product and one of the better personalities I have encounter at the dealership in a long time. the product and one of the better personalities I have encounter at the dealership in a long time. More
Other Employees Tagged: Scott Brewer
July 31, 2025
The communication was prompt, accurate, and frequent. I really appreciated that and the use of a loaner while my car was being serviced. I really appreciated that and the use of a loaner while my car was being serviced. More
Other Employees Tagged: James Lanzo, Chloe Truglio , Scott Brewer, Leslie Mercado-Sanchez

