Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
View All Employees
Matthew Branch
Matthew Branch at Five Star Subaru of Grapevine
Refer Me

Matthew Branch

Service Advisor

Five Star Subaru of Grapevine

2651 William D Tate Ave
Grapevine, TX 76051

Contact Me
5.0
69 Reviews
5.0

69 Reviews

Write a Review

69 Reviews of Matthew Branch

May 14, 2025

Dealership Rating
Employee Rating

Travis service advisor always takes good care of my family when they come in with their cars. We all 4 of us bring our cars and I am now brining another Subaru for a total of 5 cars for service with Tr More

by 12_Subarus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kenny Gaines, Jason Womack, Deion Thomas, Stacie Blake , Travis Littrell is 5 stars consistently!

Report | Print
May 14, 2025

Five Star Subaru of Grapevine responded

Thank you, 12_Subarus, for taking the time to endorse Travis and the Five Star Subaru service center. We appreciate your loyalty and the chance to help you and your family! When you or your daughter need advice, give us a call at 817-438-1700. We are here for you! Safe travels, Jakob Ritter, Service Director

April 24, 2025

Dealership Rating
Employee Rating

Super customer service and Matt did great The problem was fixed and the appointment schedule made it easy for us More

by flight09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Derek Adams

Report | Print
Apr 25, 2025

Five Star Subaru of Grapevine responded

Thank you, flight09, for rating your Five Star Subaru service visit. Customer experience and satisfaction are our priorities. Should you need additional advice or when you are ready to schedule your next appointment, we will look forward to hearing from you at 817-438-1700. Safe travels and thanks again! Take care, Jakob Ritter, Service Director

April 20, 2025

Dealership Rating
Employee Rating

An outstanding service and treatment. Five Star Subaru made us feel like family, and best choice! More

by Abderrahmen Khardani
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Johnnie Taylor, Jon Zablosky, Jason Womack, Deion Thomas, Damon English, Tyler Jordan

Report | Print
Apr 20, 2025

Five Star Subaru of Grapevine responded

Abderrahmen, Thank you for recognizing many of the Five Star Subaru staff! We appreciate you at the dealership and welcome you to call 817-438-1700 for vehicle advice any time. We want you to fully enjoy your ride. Best regards, Jakob Ritter, Service Director

April 16, 2025

Dealership Rating
Employee Rating

People all so friendly and helpful Matthew was great , kept me informed of progress of my car and had everything ready when I picked it up More

by Saanbr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Apr 17, 2025

Five Star Subaru of Grapevine responded

Thank you, Saanbr, for choosing Five Star Subaru for your car's care. Between visits, reach Matthew or me at 817-438-1700 should you need our vehicle advice. We welcome the chance to share our knowledge and expertise. Best regards, Jakob Ritter, Service Director

April 12, 2025

Dealership Rating
Employee Rating

Matthew the service rep was knowledgeable, friendly, and professional. Work was done in a very timely manner. Thank you! Renaker Parks. More

by rdparks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Apr 13, 2025

Five Star Subaru of Grapevine responded

Thank you, Renaker, for sharing your Five Star Subaru service experience. Matthew and our techs welcome your questions at 817-438-1700. Don't hesitate to reach out should you need our vehicle advice. Take care, Jakob Ritter, Service Director

April 04, 2025

Dealership Rating
Employee Rating

Staff is very professional, observant, and friendly. They are attentive to the needs of your car. Their patience and quality of service is very much appreciated. Matt Branch, Dylon, Kyle Calvaruso, a More

by P. Wiegand
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dillon, Kyle Calvaruso Jason - Site Manager

Report | Print
Apr 04, 2025

Five Star Subaru of Grapevine responded

P. Wiegand, Thank you for taking the time to share your positive experience. We're glad our Five Star Subaru staff, including Matt, Dylon, Kyle, and Jason, provided you with professional and friendly service. We appreciate your kind words and look forward to scheduling your next visit at 817-438-1700. Thanks again, Jakob Ritter, Service Director

April 01, 2025

Dealership Rating
Employee Rating

Excelente in customer satis. Thanks again for your expert care! I will definitely be back. More

by icantu53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kyle

Report | Print
Apr 02, 2025

Five Star Subaru of Grapevine responded

Icantu53, We're so pleased you were satisfied with your Five Star Subaru experience! We look forward to providing you with excellent care again on your next visit. Let us know when you need our vehicle advice or expertise at 817-438-1700. Thank you, Jakob Ritter, Service Director

March 13, 2025

Dealership Rating
Employee Rating

most likely the best dealership experiance from purchasing to service that i have 3ver had in my 44 years of buying vehicles! Fantastic work and keep it up! More

by dshockk0zu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Mar 13, 2025

Five Star Subaru of Grapevine responded

Thank you, dshockk0zu, for taking the time to recognize Matt and Five Star Subaru. Your loyalty is appreciated at the dealership. Give us a call at 817-438-1700 for advice any time. Safe travels. Best regards, Jakob Ritter, Service Director

March 07, 2025

Dealership Rating
Employee Rating

Five star Subaru of grapevine have always went out of their way to take care of my car. Recently had a squeak in seat. Matt my service guy worked so hard in fixing the problem. Matt is a rockstar for s More

by tkpaden
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jason Womack , Technician who work in my car

Report | Print
Mar 08, 2025

Five Star Subaru of Grapevine responded

Thank you, tkpaden, for taking the time to recognize Matt, Jason, your Five Star Subaru tech. When your car needs repair or maintenance, give us a call at 817-438-1700. We welcome the chance to offer our advice and expertise. Best regards, Jakob Ritter, Service Director

February 26, 2025

Dealership Rating
Employee Rating

Efficient, quality and friendly service. I recommend Five Star Subaru for service and repair work. More

by Chris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jakob Ritter

Report | Print
Feb 27, 2025

Five Star Subaru of Grapevine responded

Thank you, Chris, for sharing your feedback. We couldn't be happier that you had such a great experience in our service center. We appreciate you choosing Five Star Subaru and hope you do so again. Reach us at 817-438-1700. Safe travels! Take care, Jakob Ritter, Service Director

1
2
...
7

Dealership Inventory (221 Vehicles)

2025 Subaru Impreza
new
Ice Silver Metallic exterior
CVT
All-wheel Drive
$26,281
View Details
new 2025 Subaru Forester Hybrid car, priced at $43,556
2025 Subaru Forester Hybrid
new
Crystal Black Silica exterior
CVT
All-wheel Drive
$43,556
View Details
2025 Subaru Ascent
new
Crystal White Pearl exterior
CVT
All-wheel Drive
$49,956
View Details
new 2025 Subaru Crosstrek car, priced at $32,110
2025 Subaru Crosstrek
new
Ice Silver Metallic exterior
CVT
All-wheel Drive
$32,110
View Details
2025 Subaru Impreza
new
Magnetite Gray Metallic exterior
CVT
All-wheel Drive
$24,239
View Details
new 2025 Subaru Crosstrek car, priced at $32,086
2025 Subaru Crosstrek
new
Ice Silver Metallic exterior
CVT
All-wheel Drive
$32,086
View Details
View All Inventory