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Matt Staley

Overview Reviews (84) Inventory (439)

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Matt Staley

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Matt Staley

Service Drive Manager

Findlay Toyota

7733 Eastgate Rd
Henderson, NV 89011

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4.8

84 Reviews

Overview Reviews (84) Inventory (439)

4.8

84 Reviews

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84 Reviews of Matt Staley

February 18, 2025

Dealership Rating

Employee Rating

Great service ! Customer service specially Matt was super resourceful in responding our questions regarding the Mttce plan. Customer service specially Matt was super resourceful in responding our questions regarding the Mttce plan. More

by Blasquez.maria

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Kyle Blum

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Feb 18, 2025 -

Findlay Toyota responded

Thank you for your 5 STAR review and for mentioning Matt's name. He's one of our best. We appreciate and value as our customer and look forward servicing your vehicle again soon.

February 16, 2025

Dealership Rating

Employee Rating

They got an Uber for the mall. Fixed my car fairly quickly. Nice rep Matt Fixed my car fairly quickly. Nice rep Matt More

by MARYLSPENCER

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Feb 22, 2025 -

Findlay Toyota responded

Marylspencer, Thank you for mentioning your service advisor Matt in your review! We know that he will be delighted to know his efforts made your experience special. Your satisfaction is our top priority, and we look forward to serving you again in the future

February 15, 2025

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Employee Rating

Quick , to the point with describing what work needed to be done and great communication through the whole process. Highly recommend Matt Stanley. be done and great communication through the whole process. Highly recommend Matt Stanley. More

by Baker

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Robert Guerra

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Feb 15, 2025 -

Findlay Toyota responded

Baker, We appreciate your feedback and Thank you for mentioning Matt Stanley in your review! I know he will be delighted to know his efforts made your experience special. See you again soon

February 12, 2025

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Employee Rating

Excellent customer and vehicle service. Matt Stanley is the best! Did not have to wait long. Matt Stanley is the best! Did not have to wait long. More

by Cynthiaricks

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Feb 13, 2025 -

Findlay Toyota responded

Hello Cynthiaricks, We’re happy to see that you had a 5-Star experience. Thank you for mentioning Matt Stanley in your review, he is one our best. We're glad that he could exceed your expectations. Thank you for your feedback and we look forward servicing your vehicle again soon.

January 30, 2025

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Employee Rating

Matt Stanley is one of the top Service Writers at Findlay! I tried other dealerships in Las Vegas to try them out. Findlay is tried and true. Findlay! I tried other dealerships in Las Vegas to try them out. Findlay is tried and true. More

by alfred ramos

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jan 31, 2025 -

Findlay Toyota responded

It’s so wonderful to hear that you felt valued and cared for by your service advisor Matt. I’ll pass along your kind words and let him know that they’re doing a great job. See you soon

January 27, 2025

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Employee Rating

Always a pleasant experience dealing with the employees at Findlay Toyota. Phil Crabtree in service is the go to guy. Very professional. at Findlay Toyota. Phil Crabtree in service is the go to guy. Very professional. More

by RICANNLV

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: John Estrella, Alex Paz, Francis Tatlonghari, John Barr, Phill Crabtree , Yuvo

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Jan 27, 2025 -

Findlay Toyota responded

Thank you for leaving your 5 STAR review. We’re grateful to have you as a valued customer. Please don’t hesitate to reach out to us if there’s anything else we can assist you with. We look forward seeing you again soon. K Thomas – Customer Relations Specialist

January 19, 2025

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Employee Rating

Prompt, professional, and friendly service as always. We travel across town to go here simply because the service experience is so much better than Centennial Toyota. We travel across town to go here simply because the service experience is so much better than Centennial Toyota. More

by danielkerbs

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jan 20, 2025 -

Findlay Toyota responded

Daniel, Thank you for leaving your 5 STAR review. We’re grateful to have you as a valued customer. Please don’t hesitate to reach out to us if there’s anything else we can assist you with. We look forward seeing you again soon. K Thomas - Customer Relations Specialist

January 13, 2025

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Employee Rating

Will did a great job in informing of the technicians finding. He was courteous and patient. finding. He was courteous and patient. More

by RUBINDIEGO

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Rick Glenn, John Barr, James Cobbs, Anthony Velardi, Will Collier

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Feb 11, 2025 -

Findlay Toyota responded

Thank you for feedback and posting your 5 STAR review. We are glad to know that we exceeded your expectations. Your satisfaction is our top priority, and we look forward to serving you again in the future. K Thomas- Customer Relations Specialist

December 30, 2024

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Employee Rating

Excellent service was in and out in a yiffy always great service thanks for the great turn around tome service thanks for the great turn around tome More

by DDRYNESS

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Brian Short, Emilio Sepulveda, Xavier Walker, David Tran, Brandon Snowden, Kai Spencer, John Waller , Cara Tostes, Brandon Woodrum

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December 28, 2024

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Employee Rating

It was very easy to schedule and get in for my 10000 mile service. My only negative was the service agent told me 1 hour and after 1 hour and 35 minutes and I had to check on my vehicle. He never checked o service. My only negative was the service agent told me 1 hour and after 1 hour and 35 minutes and I had to check on my vehicle. He never checked on my vehicle until I asked about the delay and he never communicated with me. More

by STRAILYS

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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