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Matt Snipes
Matt Snipes at Klamath Falls Toyota

Matt Snipes

Service Manager

Klamath Falls Toyota

2121 Washburn Way
Klamath Falls, OR 97603

4.7
89 Reviews
4.7

89 Reviews

Write a Review

89 Reviews of Matt Snipes

January 21, 2025

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Employee Rating

The Best - personal, professional, perfect! A joy to do business with, again and again! Thanks! More

by NONE23h
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Bicknell, Albert McLing

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January 21, 2025

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Employee Rating

My favorite place to get my oil changed and I appreciate the way the mechanics send a video showing the undercarriage especially if they see any issues. More

by michael.r.thompson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Bicknell, Albert McLing , Martinez also 5 stars

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Jan 21, 2025

Klamath Falls Toyota responded

Thank you so much for your excellent review, Michael! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Klamath Falls Toyota to be a positive one. Please don't hesitate to reach out if you need anything else. Best Regards, Matt Snipes Service Manager msnipes@lithia.com

January 20, 2025

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Employee Rating

I really appreciate that the mechanics video the condition of your vehicle and show you if they do find any leaks under the carrige, The check in and out process is smooth and polite. My favorite More

by michael.r.thompson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Bicknell, Albert McLing , Fernando Martinez 5 stars

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Jan 21, 2025

Klamath Falls Toyota responded

Michael, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your service expectations. Thank you again for choosing Klamath Falls Toyota. We look forward to having you as one of our valued customers for many more years to come! Best Regards, Matt Snipes Service Manager msnipes@lithia.com

January 14, 2025

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Employee Rating

Friendly, clean, enjoyed the hot cocoa while waiting for service. Donnie from service department was very helpful. More

by RENI2101
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 15, 2025

Klamath Falls Toyota responded

Thank you for your very kind review. Donnie, Matt, and strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Klamath Falls Toyota. Best Regards, Matt Snipes Service Manager msnipes@lithia.com

January 11, 2025

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Employee Rating

really great work Fransico. I look forward to my seeing you all soon ok? great More

by Stephen_57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Francisco

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Jan 12, 2025

Klamath Falls Toyota responded

Thanks, Stephen, for sharing your thoughts about your experience with Klamath Falls Toyota. We appreciate your business and hope to see you again soon! Best Regards, Matt Snipes Service Manager msnipes@lithia.com

January 10, 2025

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Employee Rating

Always friendly, nice efficient. I’m the way it’s never very long! Able to ask my questions and get the answers I need More

by Toria.mitchell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Bicknell, Albert McLing

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Jan 10, 2025

Klamath Falls Toyota responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Klamath Falls Toyota! Best Regards, Matt Snipes Service Manager msnipes@lithia.com

January 10, 2025

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Employee Rating

We love Klamath Fall Lithia, their service is always top notch, they are friendly, answer all questions, and are excellent to deal with. More

by MACFISH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Bicknell, Albert McLing

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Jan 10, 2025

Klamath Falls Toyota responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Klamath Falls Toyota to be a positive one. Please don't hesitate to reach out if you need anything else. Best Regards, Matt Snipes Service Manager msnipes@lithia.com

January 10, 2025

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Employee Rating

Great service. Friendly staff, prompt and efficient. They even send you a video of your vehicles progress during the Service. More

by sherinikole
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Bicknell, Albert McLing

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Jan 12, 2025

Klamath Falls Toyota responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Klamath Falls Toyota. We look forward to having you as one of our valued customers for many more years to come! Best Regards, Matt Snipes Service Manager msnipes@lithia.com

January 10, 2025

Dealership Rating
Employee Rating

Quick and fast, good workers and cheapest place in town to do the service I needed. Appreciate the help from everyone and communication that was kept up. More

by xsomethinx29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Bicknell

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Jan 12, 2025

Klamath Falls Toyota responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Klamath Falls Toyota. Best Regards, Matt Snipes Service Manager msnipes@lithia.com

January 07, 2025

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Employee Rating

I am very satisfied with the service I received. The service department went over in detail what was performed on my car. I would highly recommend them. More

by ALOHA1EPP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Bicknell, Albert McLing

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Jan 08, 2025

Klamath Falls Toyota responded

Thanks for sharing your thoughts about your service experience with Klamath Falls Toyota. We appreciate your business and hope to see you again soon! Best Regards, Matt Snipes Service Manager msnipes@lithia.com

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