Matt R.
Matt R. at Vision Chrysler Dodge Jeep Ram
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Matt R.

Parts Department

Vision Chrysler Dodge Jeep Ram

920 Panorama Trl S
Rochester, NY 14625

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4.5
13 Reviews
4.5

13 Reviews

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13 Reviews of Matt R.

September 13, 2024

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Employee Rating

I dropped my car off for an oil change, tire rotation and nys inspection. When I called 3 days later to check on my car, they couldn't find it in their system. And none of the work was completed once they fi More

by Chy4067
Service Price Transparency
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Recommend Dealer
No

September 05, 2024

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Nothing to say about the service I received. I do not have fifteen words for this. More

by RALEAGLE
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Recommend Dealer
Yes

Other Employees Tagged: Jim D., John S., Jeremy S., Frank Torres , Ashley Pierce, Bill Simpson

Sep 12, 2024

Vision Chrysler Dodge Jeep Ram responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

August 31, 2024

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Amazing staff! Jeremy works really hard for our business. Mike and office team very honest. More

by SOCCERSAM
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Recommend Dealer
Yes

Other Employees Tagged: Joe C., Jim D., John S., Jeremy S., Josh Reyes, Frank Torres , Lee Martin, Ashley Pierce, Bill Simpson, Jeremy

August 30, 2024

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Employee Rating

Thank you for the great service on my rental. The staff was incredibly helpful and made the whole process smooth and efficient. I was impressed by the cleanliness and condition of the vehicle I r More

by Yadielmartinez
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Joe C., Jim D., John S., Jeremy S., Josh Reyes, Frank Torres , Lee Martin, Ashley Pierce, Bill Simpson

July 02, 2024

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Employee Rating

The staff at the service counter are very helpful and friendly. The parts department makes sure my parts are readily available More

by pattieannread117
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Jim D.

Jul 02, 2024

Vision Chrysler Dodge Jeep Ram responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

June 11, 2024

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Love it here, they always take care of my baby and I like that they’re open late! More

by shernellanglais
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Jim D., John S., Jeremy S., Josh Reyes, Frank Torres , Lee Martin, Ashley Pierce, Bill Simpson, MATTHEW WILKINS, Larry

May 17, 2024

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Employee Rating

Great customer service. Your service center is reliable and reasonable. Thank you for taking care of me and my car needs over the last 16 years. More

by VPARTRIDGE
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Joe C., Jim D., John S., Jeremy S., Josh Reyes , Ashley Pierce, Bill Simpson, MATTHEW WILKINS

May 17, 2024

Vision Chrysler Dodge Jeep Ram responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

May 01, 2024

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Employee Rating

I had a great experience getting my oil changed. Thank you so much to all that helped! More

by kimberly003
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Joe C., Jim D., Jeremy S. , Dan G., Ron K., Elizabeth L., Dan P., Ashley Pierce, MATTHEW WILKINS

May 02, 2024

Vision Chrysler Dodge Jeep Ram responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

April 21, 2024

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Employee Rating

These guys are great. I never wait long and the service is always great. Nice job More

by robturano4149@gmail.com
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe C., Jim D., Jeremy S. , Dan G., Ron K., Elizabeth L., Dan P., Ashley Pierce, MATTHEW WILKINS

Apr 24, 2024

Vision Chrysler Dodge Jeep Ram responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

April 10, 2024

Dealership Rating
Employee Rating

Always takes care of my needs and is always very forthcoming with costs and timetables. Service managers and techs are always poignant about what is and isn’t wrong More

by ERIN.DESKO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dan G., Ron K., Dan P.

Apr 11, 2024

Vision Chrysler Dodge Jeep Ram responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

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