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Matt Odom
Matt Odom at Napleton's Auto Park of Urbana
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Matt Odom

Toyota Service Director

Napleton's Auto Park of Urbana

1111 Napleton Way
Urbana, IL 61801

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3 Reviews

Hello! My name is Matt Odom, Service Director at Napleton's Toyota of Urbana. Born and raised right here in Urbana, with over 20 years of automotive experience and ready to take care of your vehicle needs! Please feel free to reach out with any questions or concerns, and I will be more than happy to help in any way possible!

Dealership Experience

4 yrs, 3 mos

Industry Experience

20 yrs, 4 mos

Specialties & Trainings

Toyota Master Certified Service Manager

Toyota Master Certified Customer Relations Manager

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3 Reviews

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3 Reviews of Matt Odom

February 28, 2024

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Employee Rating

One gentlemen goes out of his way to make sure I get to talk to a human! More

by justin_produce@hotmail.com
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Roger Viti

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Mar 02, 2024

Napleton's Auto Park of Urbana responded

Hi, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

February 21, 2024

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Employee Rating

Awesome doing business with Todd. Liked everyone in the facility including the other Service Advisors that I had talked to while going there. More

by aditpbhiday
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nick Rice, Todd Ballard , The greeters are awesome too.

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Feb 24, 2024

Napleton's Auto Park of Urbana responded

Hi, thanks for sharing your recent service experience with us! We hope you continue to choose Napleton's Auto Park of Urbana as your first choice for all your vehicle needs.

February 13, 2024

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Employee Rating

First visit to service department and Todd made me feel welcome and treated me like I was long time customer. Will definitely be back and will recommend. More

by Jeff C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Todd Ballard

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Feb 16, 2024

Napleton's Auto Park of Urbana responded

Hello Jeff, we're glad to hear you found Todd to be so informative and helpful. Thanks for the recommendation, and have an amazing day!

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