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Matt O'Shea
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Matt O'Shea
Subaru Assistant Service Manager
Ken Ganley Westside Imports
25580 Lorain Road
North Olmsted, OH 44070
36 Reviews
36 Reviews of Matt O'Shea
July 05, 2024
My car salesman Mr Olsen made me feel like I was a burden. I got a new Subaru ascent from my old one and never took the time to go over any updates or whatnot. Just said “you’re good right” made to fe burden. I got a new Subaru ascent from my old one and never took the time to go over any updates or whatnot. Just said “you’re good right” made to feel like I was a nuisance. Finally got a call a week later from management asking if anyone went over my new car with me. Was sent a $25 gift card for any inconveniences. More
by VANDE_MOM
Verified CustomerOther Employees Tagged: Mike Olesen, Robert Brown, Yasser Deif
May 15, 2024
I've always had a great experience at Ganley Westside Subaru. Friendly people and great service! Subaru. Friendly people and great service! More
by TURK_262
Other Employees Tagged: Scott Wnek, Robert Brown, Aunna Regas, Jazmin Parks , Igor Zaiats
May 14, 2024
Nothing new but they gave a pretty low trade in first offer. But, the worst thing about this dealer is that they nickel and dime on everything, including charging a fee for using a credit card for any s offer. But, the worst thing about this dealer is that they nickel and dime on everything, including charging a fee for using a credit card for any service. I've tried to be a loyal customer but I'm pretty sick of the fees and will probably go somewhere else the next time. The people here are nice, rather it seems like dealer policy is the problem. More
by ERICFELICIANO
Other Employees Tagged: Michael Imbrogno, Mike Olesen
September 23, 2022
Great staff I would recommend the dealership the service department sales department finance and everybody else that helps you out very friendly atmosphere they will take the time to answer all your questio department sales department finance and everybody else that helps you out very friendly atmosphere they will take the time to answer all your questions and concerns as best as they can Craig & Joni Snyder More
by CRAIGMS80
Other Employees Tagged: Sandi Kuzma , Bosko Gasic
July 09, 2022
My experience at the dealership was tremendous, with no pressure and expert opinions and advice to be found amongst all of the staff and management. I will most certainly purchase a third car from this dea pressure and expert opinions and advice to be found amongst all of the staff and management. I will most certainly purchase a third car from this dealer when the time comes. More
by WILKINSI
Other Employees Tagged: Robert Brown, Dylan Cairelli , Jenna Graham, Igor Manasiev, Igor Zaiats, August Zwierlein
April 02, 2022
This is my first Subaru I have owned. After this exceptional service, this will not be my last one. After this exceptional service, this will not be my last one. More
by Tech327
Other Employees Tagged: Aunna Regas
December 13, 2021
Matt O’Shea detailed reason for visit on work order, arranged for ride home while car was assessed. Once mechanic checked car I received a call from Matt to explain work needed, cost and projected time arranged for ride home while car was assessed. Once mechanic checked car I received a call from Matt to explain work needed, cost and projected time to fix problems. Once car was ready for pickup a ride was arranged to return to dealership. I had opportunity to ask questions and everything was efficiently carried out. More
by margaretp.mckenna58
