Great experience so far. They helped me with a blown fuse
for my Outback. Plus, an oil change, tire rotation and car wash in less than an hour. Thanks.
for my Outback. Plus, an oil change, tire rotation and car wash in less than an hour. Thanks.
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by kl
Oct 01, 2021 -
Ken Ganley Westside Imports responded
Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
I’ve always been satisfied with my service at Ganley.
Working with Matt was wonderful. I like the way he kept me informed. There was no pressure to do or not do any work on my car. He gave me all the fac
Working with Matt was wonderful. I like the way he kept me informed. There was no pressure to do or not do any work on my car. He gave me all the facts as well as the cost so I was able to make a well informed decision.
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by Shayrn
Aug 20, 2021 -
Ken Ganley Westside Imports responded
Sharyn,
Thank you for bringing your Subaru in for service at Ganley Westside Imports. We are glad to hear that your experience with us was worth 5 stars! We appreciate you choosing Ganley as well as you taking the time to leave this kind review of Matt. We look forward to seeing you for your next routine maintenance!
-Ganley Westside Subaru
Matt O’Shea was very personable. Nice dude. Didn’t seem
to bs at all. I don’t need to bring my car often, but I hope to work with him again next time.
to bs at all. I don’t need to bring my car often, but I hope to work with him again next time.
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by HardeeQuinn
Jul 05, 2021 -
Ken Ganley Westside Imports responded
Thank you for choosing Ganley Westside Imports as the location to service your vehicle. We appreciate the opportunity to assist you, as well as your kind review of Matt, and look forward to seeing you again during a future visit.
-Ganley Westside Subaru
Service department is a rip off. Charged over $400 in
labor just for brake pads and rotors. Will never go back.
Funny thing, I overheard one of the service staff, word for word, tell another customer a
labor just for brake pads and rotors. Will never go back.
Funny thing, I overheard one of the service staff, word for word, tell another customer as I was checking out, the exact same thing that needed fixed on their car as they stated needed fixed on mine. Word. For. Word. I do believe they suckered that poor soul also.
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by lorraineswanger
Other Employees Tagged:
Billy Loesch
Nov 16, 2022 -
Ken Ganley Westside Imports responded
We are sorry you had a less than exceptional experience with our dealership. We strive to make ever customer visit a great experience.
My last visit was one of the best visits to Subaru. Matt
O'shea was awesome. So much so that I would like to exclusively work with him:)
O'shea was awesome. So much so that I would like to exclusively work with him:)
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by akenny
Jun 28, 2021 -
Ken Ganley Westside Imports responded
Thank you for allowing us the opportunity to service your vehicle here at Ganley Westside Imports. We are so glad to hear you were treated well by Matt and that your service met your expectations. We appreciate you taking the time to leave these kind words following your service. Please do not hesitate to reach out for any future service or sales needs and we are looking forward to see you for your next service!
-Ganley Westside Subaru
Outstanding. I have bought several cars from dealerships
and my experience last month in purchasing an Outback (2019) was the best ever. The salesperson, Heather was most professional while extremely person
and my experience last month in purchasing an Outback (2019) was the best ever. The salesperson, Heather was most professional while extremely personable and patient. The car would've sold itself, but it was Heather that made the experience so memorable and smooth. She is quite knowledgeable and definitely has enthusiasm for the product that she sells. She intently listened to what I was looking for and only focused on that. In the end she was more of a support than a salesperson because that is what I needed. She is eager to please without going overboard. But I decided to write this mostly due to the care that I have received after the sale. Let's face it; most dealerships can do the right things to get cars off their lot, but when the deal is done and the onsite manager, Trey continues with prompt and thorough attention to a problem that I had with the vehicle due to no fault of theirs, that speaks volumes of the integrity of this dealership. I write this with great gratitude to all those, including the service department, who made this experience the best. JF
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by Un peregrino
Other Employees Tagged:
Mike Siebert
, Trey Keyes, Heather LaBay, The guy who handled warranty was professional.
Jun 25, 2021 -
Ken Ganley Westside Imports responded
Thank you for making the trip to Ganley Westside Imports for your new Outback. We appreciate the opportunity to earn your business, and are pleased that your experience with Heather was a positive one. Thank you, as well, for taking the time to submit your kind review. Enjoy your new Subaru!
-Ganley Westside Subaru
Over all great experience great service! I will
definitely be bringing my car back for service. Christ Wheatley has been very helpful.
definitely be bringing my car back for service. Christ Wheatley has been very helpful.
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by mpayerchin19
Jun 25, 2021 -
Ken Ganley Westside Imports responded
Thank you for taking the time to review your recent experience with Chris and our service staff! We are happy to hear that you were so pleased with your service appointment.
-Ganley Westside Volkswagen
I have been going to this dealership for over 3 years now
and their customer service is stellar. Every employee I have worked with has always been positive, helpful and considerate. I will continue to come h
and their customer service is stellar. Every employee I have worked with has always been positive, helpful and considerate. I will continue to come here!
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by NireTtibroc
Verified Customer
Verified Customer
Other Employees Tagged:
Asif Kassam, Keith Rivers, Igor Zaiats
May 24, 2021 -
Ken Ganley Westside Imports responded
We appreciate you taking the time to rate your recent visit here to our facility. We are happy that your experience was worth rating us 5 stars and we hope to continue to provide you with 5 star experiences in the future!
-Ganley Westside Imports
Great service! Matt O'Shea is very good at his job. It
was a pleasure to talk to him. I will come back. Thank You.
was a pleasure to talk to him. I will come back. Thank You.
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by aedom24
May 11, 2021 -
Ken Ganley Westside Imports responded
Thank you for taking the time to review your recent experience with Matt and our service staff! We are happy to hear that you were so pleased with your service appointment.
-Ganley Westside Imports
Everyone is courteous, friendly and professional. Matt
kept me informed about the status of my car. I was waiting for my car. The waiting area was comfortable
kept me informed about the status of my car. I was waiting for my car. The waiting area was comfortable
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by cindy1957chevy
May 11, 2021 -
Ken Ganley Westside Imports responded
Cindy,
Thank you for allowing us the opportunity to service your vehicle here at Ganley Westside Imports. We are so glad to hear you were treated well by Matt and that your service met your expectations. We appreciate you taking the time to leave these kind words following your service. Please do not hesitate to reach out for any future service or sales needs and we are looking forward to see you for your next service!
-Ganley Westside Subaru