Matt Moloney
Matt Moloney at Byers Toyota
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Matt Moloney

Finance Manager

Byers Toyota

1599 Columbus Pike
Delaware, OH 43015

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4.8
18 Reviews
4.8

18 Reviews

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18 Reviews of Matt Moloney

November 06, 2024

Dealership Rating
Employee Rating

Easy to work with. Did everything they said they would do. This is my 4th car I bought there. Would continue to buy there. More

by bjthem
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bill Smith, Troy Snyder

October 11, 2024

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I was totally satisfied with the excellent response and follow-up during my quest to obtain a lease vehicle More

by mackcolleenp
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Troy Snyder

September 26, 2024

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Byers is a dealership that has been a symbol of quality my entire life. Kyle responded to my online inquiry. He provided me excellent service from that initial contact until the present. I am no longer More

by l.djalatta
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 30, 2024

Byers Toyota responded

Thank you so much for your thoughtful review. We're thrilled to hear that Kyle provided excellent service and that you feel confident reaching out for any future needs. Your trust in Byers means the world to us.

September 22, 2024

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They were fantastic. I bought the car online. They delivered it to me in Franklin, Indiana. I highly recommend buying a car from them. More

by ferggary
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brian Dooley, Tony Patitu

June 08, 2024

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The car was great, but we didn't get any briefing on the technology operation. The heaters were blowing full hot and full blast - if it wasn't for the Delaware construction traffic on 36/37, I wouldn't hav More

by tom-c
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Justin Price

Jun 17, 2024

Byers Toyota responded

Thank you for choosing Byers as your car provider and for taking the time to share your feedback with us. We are so glad to hear that you enjoyed your car rental experience with us. I apologize if you did not receive a proper briefing on the technology operations of the car. We take pride in providing thorough instructions and ensuring our customers are comfortable with the features of their rental vehicle. I will pass this information along to our team for further training and improvement. We understand the importance of a comfortable ride, especially during long drives like your trip to Delaware. We will ensure that all vehicles are properly set up for future rentals so that you can enjoy a pleasant trip from start to finish. We hope you had a great time in Delaware and we look forward to serving you again in the future!

June 07, 2024

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Fantastic service! Really helped me address the things I needed to do on my vehicle and didn’t try and oversell me crap I didn’t. Very trustworthy and it was nice to un More

by ag
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Recommend Dealer
Yes
Jun 17, 2024

Byers Toyota responded

Thank you so much for your kind words about our service at Byers! I am pleased to hear that our team was able to provide you with helpful and trustworthy assistance in addressing your vehicle's needs. Our goal is always to inform and educate our customers so they feel comfortable with how and why they are spending their money. We appreciate your business and look forward to serving you in the future!

May 29, 2024

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Thorough in their explanation for buyers. Very friendly & helpful staff. Accommodating to buyers. Will return. More

by stevedonnajack
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Troy Snyder

May 30, 2024

Byers Toyota responded

Thank you for choosing Byers for your recent purchase! It's great to hear that our staff was able to provide thorough explanations and great service during your visit. Our goal is to make the buying process easy and enjoyable, so we're thrilled that you found our team to be accommodating. We can't wait to welcome you back in the future for another great experience at Byers. Thanks again for your feedback!

May 02, 2024

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Fantastic service! The techs and advisors here rock, wouldn’t take my car anywhere else. Love the Byers family! More

by agorsuch
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
May 02, 2024

Byers Toyota responded

Thank you for choosing Byers Toyota for your car servicing needs! We truly appreciate your positive feedback and are delighted to hear that our team provided you with fantastic service. Our technicians and advisors work hard to ensure the satisfaction of our valued customers like you. We look forward to serving you in the future!

April 11, 2024

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Employee Rating

Great people great service loved whole experience. Felt cared for and would recommend them to anyone More

by chartman890
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 12, 2024

Byers Toyota responded

Hi there, thank you for choosing Byers Toyota for your automotive needs. We're so pleased to hear that you had a great experience with our team and felt cared for during your visit. It's our goal to provide top-notch customer service and we're glad we could exceed your expectations. Thank you for the recommendation! Please let us know if there's anything else we can do for you in the future. - The Byers Toyota Team

March 28, 2024

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Employee Rating

I left multiple messages for the finance manager and he never returned my call. They also sold me the paint and upholstery protection plan, telling me that I just needed to schedule an appointment if I More

by BARBARA_APPLEGATE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Mar 29, 2024

Byers Toyota responded

Hello, thank you for sharing your experience with us. I apologize for the lack of communication from our finance manager and the confusion regarding the paint and upholstery protection plan. Customer satisfaction is our top priority and we take every comment, good or bad, seriously. I assure you that your concerns have been shared with our management team so we can address these issues internally and improve our services. We value your business and hope to have the opportunity to make things right for you in the future. Please don't hesitate to reach out if there are any further issues or concerns with your experience at Byers Toyota.

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