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Matt Mckellop
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Matt Mckellop
Hyundai Customer Relations Sales Manager
Hyundai of Fort Myers
2850 Colonial Boulevard
Fort Myers, FL 33966
23 Reviews
23 Reviews
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23 Reviews of Matt Mckellop
December 20, 2024
we met a lot of people who work there in differe capacities and found that everyone was very pleasant and inviting capacities and found that everyone was very pleasant and inviting More
by Ptrefry40
Verified CustomerOther Employees Tagged: Jeff Simpson , EdwinColon 5 stars
November 29, 2024
We bought our last car at this Dealership and have been very happy with it and that's why we chose to purchase our car from them. very happy with it and that's why we chose to purchase our car from them. More
by KKSF1025
Other Employees Tagged: Chris Yslas, Mykeal Burke
November 17, 2024
New truck initial starting point on the price of the truck should start at the internet price not MSRP plus add ons. truck should start at the internet price not MSRP plus add ons. More
by mikestanleymartin
Other Employees Tagged: Briana Fei needs to get involved with the numbers (costs, discounts, fees) on the sale of a new car. There was too much time spent waiting for the finance guy (Matthew) giving us prices that didn't even have the discounts offered on the internet.
November 13, 2024
William Karrels and Hyundai of Fort Myers provided an exceptional experience. Knowledgeable, friendly, and efficient service. exceptional experience. Knowledgeable, friendly, and efficient service. More
by Sulkary pino
Other Employees Tagged: William Karrels, Michael Zwaan
November 01, 2024
Anthony (sales manager) was excellent. He caught me as I was in the parking lot having given up on making a deal on a new Santa Cruz. He got the deal done. I bought a new Santa Cruz. I was He caught me as I was in the parking lot having given up on making a deal on a new Santa Cruz. He got the deal done. I bought a new Santa Cruz. I was wanting to trade in a '22 for a new '24. The problem was the sales person Briana Fei wasn't either authorized, trained, or willing to talk about prices & fees involved with making a deal. This resulted in me waiting for Matthew, who mainly is involved in financing, giving us trade in value and total price sheets. The first sheet he gave us did not even include the > 6,000 discounts shown on the dealership website & included add on packages that we did not want. He also gave us a trade in price that was $4000 lower than a Carmax offer we had. We waited a while & Matthew came back & said congratulations, we were "qualified" to get the internet price. Anyone with a laptop & who had been on the website should have been "qualified" for the website advertised price & discounts. Even then the 2nd sheet discounted 6100 but the website discounted 6112. $12 is a small amount, but was an example of how much time was spent on waiting & pulling teeth to get a reasonable explanation of prices on the original presentation sheets. We were in the dealership for roughly 6 hours minus a 30-40 minute stop at Carmax. Most of that time was spent waiting. That was way too long. We had the 22 truck paid off, no lien. We also had a 817 credit store. I had set up an appointment to look at 2 specific trucks to buy. We made up our mind that we wanted to make a deal on 1 truck within an hour. In the end we got a deal done with Anthony that was win\win for us & the dealership. More
by mikestanleymartin
Other Employees Tagged: Briana Fei needs to get involved with the numbers (costs, discounts, fees) on the sale of a new car. There was too much time spent waiting for the finance guy (Matthew) giving us prices that didn't even have the discounts offered on the internet.
October 24, 2024
This is one of a few if not the only dealership that will work with you until you are happy with your purchase. Even after the purchase they work with you with any problems you might have. work with you until you are happy with your purchase. Even after the purchase they work with you with any problems you might have. More
by mysorefigtree
Other Employees Tagged: David Cossairt, Tyler Lewis
September 06, 2024
They made the process effortless! So nice to work with this dealership. I would definitely recommend this dealership to family and friends So nice to work with this dealership. I would definitely recommend this dealership to family and friends More
by jan.gogerty
Other Employees Tagged: Chris Yslas, Odadson Joseph
September 02, 2024
Matt McCullum, a manager made all the difference in de-escalating a situation that was increasingly frustrating. The phone system at the dealership is always going into the answering machine unless you de-escalating a situation that was increasingly frustrating. The phone system at the dealership is always going into the answering machine unless you press #1 to buy a car. My car was not operable due to a glow switch, and I had no car for the upcoming holiday. As before, he took care of the situation and made things happen quickly. He needs to be the head manager of any service. He knows what NOT to say to an angry customer. He's an active listener and doesn't patronize. Kudos to Andrew ta service as well! More
by ECARBONELL
Other Employees Tagged: Matt McCullum/Mgr
August 13, 2024
Worked with the sales executive to hone in on my needs and that of my family in terms of of the vehicle I was searching for. They listened and followed up with me and wanted my business. The sales executi and that of my family in terms of of the vehicle I was searching for. They listened and followed up with me and wanted my business. The sales executive I worked with went above and beyond to make the purchase work. Many thanks! More
by ROMAINSB
Other Employees Tagged: Renea was my sales executive I worked with. She is not on the list above.
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