Matt Mckellop
Matt Mckellop at Hyundai of Fort Myers
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Matt Mckellop

Hyundai Customer Relations Sales Manager

Hyundai of Fort Myers

2850 Colonial Boulevard
Fort Myers, FL 33966

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4.4
21 Reviews
4.4

21 Reviews

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21 Reviews of Matt Mckellop

November 17, 2024

Dealership Rating
Employee Rating

New truck initial starting point on the price of the truck should start at the internet price not MSRP plus add ons. More

by mikestanleymartin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Briana Fei needs to get involved with the numbers (costs, discounts, fees) on the sale of a new car. There was too much time spent waiting for the finance guy (Matthew) giving us prices that didn't even have the discounts offered on the internet.

Nov 18, 2024

Hyundai of Fort Myers responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out. Jason Curie General Manager Hyundai of Fort Myers

November 13, 2024

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Employee Rating

William Karrels and Hyundai of Fort Myers provided an exceptional experience. Knowledgeable, friendly, and efficient service. More

by Sulkary pino
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: William Karrels, Michael Zwaan

Nov 14, 2024

Hyundai of Fort Myers responded

It's great to hear that William and the team were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Hyundai of Fort Myers! Jason Curie General Manager Hyundai of Fort Myers

November 01, 2024

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Employee Rating

Anthony (sales manager) was excellent. He caught me as I was in the parking lot having given up on making a deal on a new Santa Cruz. He got the deal done. I bought a new Santa Cruz. I was More

by mikestanleymartin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Briana Fei needs to get involved with the numbers (costs, discounts, fees) on the sale of a new car. There was too much time spent waiting for the finance guy (Matthew) giving us prices that didn't even have the discounts offered on the internet.

Nov 04, 2024

Hyundai of Fort Myers responded

Thank you for providing this feedback, Mike, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Jason Curie General Manager Hyundai of Fort Myers

October 25, 2024

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Employee Rating

Matt was very nice and they did a great job resetting our tire sensors. The wait could have been better. More

by deckerll1951
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 25, 2024

Hyundai of Fort Myers responded

We are very happy to hear that Matt provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Jason Curie General Manager Hyundai of Fort Myers

October 24, 2024

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This is one of a few if not the only dealership that will work with you until you are happy with your purchase. Even after the purchase they work with you with any problems you might have. More

by mysorefigtree
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: David Cossairt , Tyler Lewis

Oct 24, 2024

Hyundai of Fort Myers responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Hyundai of Fort Myers. We look forward to having you as one of our valued customers for many more years to come! Jason Curie General Manager Hyundai of Fort Myers

September 06, 2024

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Employee Rating

They made the process effortless! So nice to work with this dealership. I would definitely recommend this dealership to family and friends More

by jan.gogerty
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chris Yslas, Odadson Joseph

Sep 06, 2024

Hyundai of Fort Myers responded

We are so glad that we had the opportunity to work with you, Jan, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future! Jason Curie General Manager Hyundai of Fort Myers

September 02, 2024

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Employee Rating

Matt McCullum, a manager made all the difference in de-escalating a situation that was increasingly frustrating. The phone system at the dealership is always going into the answering machine unless you More

by ECARBONELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matt McCullum/Mgr

Sep 03, 2024

Hyundai of Fort Myers responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Matt delivered such a great experience! Jason Curie General Manager Hyundai of Fort Myers

August 13, 2024

Dealership Rating
Employee Rating

Worked with the sales executive to hone in on my needs and that of my family in terms of of the vehicle I was searching for. They listened and followed up with me and wanted my business. The sales executi More

by ROMAINSB
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Renea was my sales executive I worked with. She is not on the list above.

Aug 14, 2024

Hyundai of Fort Myers responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Hyundai of Fort Myers. We look forward to having you as one of our valued customers for many more years to come! Jason Curie General Manager Hyundai of Fort Myers

August 10, 2024

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Employee Rating

I had the worse and traumatic experience in this "Dealer".. I would like to share my concern about the overprice and the horrible costumer service I had. More

by Julia Delgado
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Aug 14, 2024

Hyundai of Fort Myers responded

Providing a positive experience is our top priority, Julia, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Jason Curie General Manager Hyundai of Fort Myers jcurie@hyundaioffortmyers.com

July 13, 2024

Dealership Rating
Employee Rating

I bought a 2019 Ram 1500 Friday afternoon and on Sunday it started having electrical issues. I took the truck back and they told they couldn’t do anything even when I put extended warranty. Now I’m stuck More

by michaeljpadilla
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jul 16, 2024

Hyundai of Fort Myers responded

We're sorry to hear that your experience didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Jason Curie General Manager Hyundai of Fort Myers jcurie@hyundaioffortmyers.com

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