Family Toyota of Arlington

I've been shopping for a RAV4, for quite some time. I've dealt with many dealerships/salesmen, and Family Toyota of Arlington blew them all out of the water. From starting the communication through C I've dealt with many dealerships/salesmen, and Family Toyota of Arlington blew them all out of the water. From starting the communication through Cars.com, and texting and emailing, to finally making it to the dealership, it was so easy. The staff (Jacobie, Andrei, and Sarah) were amazing! I didn't know buying a car could be so easy. Happy customer here! More

I knew exactly what I wanted, and Clifton worked with me to find my perfect 4runner. Once we arrived Richard Bui walked me through everything and showed us all the features including the download of the app to find my perfect 4runner. Once we arrived Richard Bui walked me through everything and showed us all the features including the download of the app. The financing department Jim was genuine and made the process as quick and painless as possible. Overall great experience. More

Very Welcoming staff from every worker that I came in contact with. Thanks to Jesse Roach who too care of my through the entire process and being honest about the choices that I had. Great environment contact with. Thanks to Jesse Roach who too care of my through the entire process and being honest about the choices that I had. Great environment More

I would to thank Jorge and the other staff members at Family Toyota for fixing my air conditioner. I am truly please. If you want a reliable and professional service advisor, I highly recommend Jorge. Family Toyota for fixing my air conditioner. I am truly please. If you want a reliable and professional service advisor, I highly recommend Jorge. More

It was a great experience. The price was good and they had the car I wanted in stock. Jesse took care of us and made it a pleasure to buy the Corolla for my mom. He explained The price was good and they had the car I wanted in stock. Jesse took care of us and made it a pleasure to buy the Corolla for my mom. He explained all the functions to her and was patient while we waited for the trade in to show up. It was the most pleasant experience I've ever had buying a car. Even the F&I experience was pleasant, which has NEVER happened before. So, I highly recommend Family Toyota. More

This dealership is reputable. I had an issue AFTER I bought my car. They worked with me to resolve it. I am a happy customer! I worked with Juliano and Deaven. Thanks guys!! I had an issue AFTER I bought my car. They worked with me to resolve it. I am a happy customer! I worked with Juliano and Deaven. Thanks guys!! More

Advisor Tim 3070, was great today, he needs a promotion. I was told by another service manager that they were closed on Saturday's, I had to revisit the service department twice, before Tim got my vehicle, I was told by another service manager that they were closed on Saturday's, I had to revisit the service department twice, before Tim got my vehicle, he told me that it would take about 2 hours to program my key to my vehicle because of the wait, when he told me to hold on and he had it done within 20 minutes. I appreciate him for that More

Family has bought our last four cars from Andrei Mihailescu, including yesterday's. Andrei listens carefully, is extremely knowledgeable, and searches for the right car fit. He makes car buying a co Mihailescu, including yesterday's. Andrei listens carefully, is extremely knowledgeable, and searches for the right car fit. He makes car buying a comfortable experience. Andrei and Family Toyota have taken good care of us, from sales to service over the years. Customer satisfaction is important to them in my experience. More

Take your business somewhere else! I was looking for a 4x4 truck instead of the 4x2 that I had. I contacted them on a 21 RAM with 48k miles at a price of 42,000. I had a 22 RAM with I was looking for a 4x4 truck instead of the 4x2 that I had. I contacted them on a 21 RAM with 48k miles at a price of 42,000. I had a 22 RAM with 11338 miles. Same model, almost, if not, exact same options. Same motor, mine is pearl white, theirs is blue. They offered me 36k for my truck! The salesman, Earnest, blamed his manager for the low ball offer and said he could "go back to his manager and see what he could do." Why am I talking to a sales guy that can't make a deal without talking to his manager? I don't need to pay a commission to have you run to your manager... bring him out so the real men can talk, and I'll pay his commission. I'm out of the deal and down the road. Then the manager Ronnie Beck emails me, telling me he's tried to call me. Huh.... no missed calls... no left messages. You tried very hard didn't you? He says he'd still like to work on this deal.... no thanks, I've been insulted and lied to enough. I know car dealerships have to make money to stay in business but it looks like this franchise is out to make at least ten grand on every deal. (My 22 retails for 45k to 48k at the time of this post) And one last thing, if you are looking at a vehicle here, check to see if this 1300 dollar DEALER ADDS got magically tacked into your deal. TYPICAL CAR DEALERSHIP HERE. STAY AWAY. More