Matt Johnson
Matt Johnson at Del Toyota

Matt Johnson | Page 19

Service Manager

Del Toyota

2945 E Lincoln Hwy
Thorndale, PA 19372

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4.5
324 Reviews
4.5

324 Reviews

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324 Reviews of Matt Johnson

September 10, 2024

Dealership Rating
Employee Rating

Team Del and Steve performed a job under time constraints and managed to navigate twists and turns ! Most appreciative More

by johnlmac
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

September 06, 2024

Dealership Rating
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The Del Toyota maintenance staff did a great job servicing my RAV4. They even provided large picture printouts to show me a damaged engine part. More

by ASDIAMOND1984
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

September 04, 2024

Dealership Rating
Employee Rating

They always do a great job. Only complaint this time the tech forgot to reset maintenance schedule. So warning keeps coming on. Will follow up with them when I get back in the a More

by martinkelly0412
Service Price Transparency
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Recommend Dealer
Yes

September 04, 2024

Dealership Rating
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Fantastic service with updates on service needed, timeliness of completion, through payment and pick up. More

by jathomas34
Service Price Transparency
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Recommend Dealer
Yes

September 04, 2024

Dealership Rating
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Very impressed with the intake and the service advisor from start to finish! They were helpful with all the question I had concerning my RAV 4. So glad I bought my car here. Great maintenance service too! More

by TENGLERTH58
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: John Norris

August 31, 2024

Dealership Rating
Employee Rating

I was given bad information on my inspection report. I confronted the service dept. and was blown off. Matt Johnson did respond to my email. His response was the standard "we strive for excellent serv More

by PHOTODAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Sep 03, 2024

Del Toyota responded

I’m sorry to hear about the issues you faced with our service department. I genuinely want to address your concerns and make things right. Could you let us know how we can resolve this issue to your satisfaction? Your feedback is important to me, and we’d like to ensure your trust in our service. Please respond to my original email or call me to discuss further. Best Regards, Matt Johnson (610) 383-6200

August 29, 2024

Dealership Rating
Employee Rating

Leased a new Corolla, this is my 2nd lease vehicle from here. Had to wait a few weeks for it but that was ok. Sale went pretty smooth, very busy dealership, they sell a lot of cars so they must be doing th More

by JLC249
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Adrian Sirbu, John McElroy , Steve-tech, Susan-service, Mel-detailing, Charlie-parts

August 28, 2024

Dealership Rating
Employee Rating

Always a great experience with service department and technicians. Even the cashiers are suer friendly.. More

by doran2013usa
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

August 27, 2024

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Employee Rating

My appointment was for a state inspection and some routine maintenance. I have two complaints. The maintenance was expensive. For example, the oil change was over $100. And I had to wait for over 2. More

by dukovic
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
No

August 25, 2024

Dealership Rating
Employee Rating

Brought my truck in for 50k service and state inspection. At some point during the service an aftermarket product on my truck was damaged and was not acknowledged by them. The dealership took no responsibili More

by r_c_paez
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
No
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