Matt Johnson | Page 13

Way too expensive. I got a battery two years ago and it went bad. It was only covered at 50 percent, but I also had to pay $49 for installation. If I hadn't been sold a I got a battery two years ago and it went bad. It was only covered at 50 percent, but I also had to pay $49 for installation. If I hadn't been sold a bad battery, I wouldn't have needed it installed. I also wanted to know what would be the cost and was told $105, which is $99 plus tax. No mention was made of installation cost. No good practice. Smacks a bit of bait and switch. More

by grandmama618 Verified Customer Verified Customer

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Will never use Del again services or purchase from them again. Will not give good rating ever again. Will not give good rating ever More

by Charhemingway Verified Customer Verified Customer

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Was able to fix our car within the specified timeframe and at the cost estimate. and at the cost estimate. More

by Rlhenderson659 Verified Customer Verified Customer

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The one thing that would make the dealership the best in the area is returning the vehicles washed and vacuumed . the area is returning the vehicles washed and vacuumed . More

by smaxwell03 Verified Customer Verified Customer

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I knew exactly what I wanted before I walked into the dealership. Great service. Great result! On the day that I picked up my car, someone made sure that my iPhone was paired with the audio system in th dealership. Great service. Great result! On the day that I picked up my car, someone made sure that my iPhone was paired with the audio system in the car. I felt very welcome and look forward to having my maintenance appointments with this dealership. When a woman walks into a dealership by herself, she is usually attacked by a gang of salesman. This was not the case. I was helped immediately, told the salesman exactly what I wanted, and he found the right car for me. I have nothing but wonderful things to say about Del Toyota. They are the best in around! More

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The service and professionalism at Del Toyota is unmatched. I won’t go anywhere else. unmatched. I won’t go anywhere else. More

by timwilkcarp Verified Customer Verified Customer

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Gave me the time and explanation of my vechile thanks going out to staff of del Toyota going out to staff of del Toyota More

by omlop319 Verified Customer Verified Customer

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I have purchasd several cars through Del and have nothing but good things to say about the sale experience. Service on the other hand is very poor. I have given serveral opportunities and they continue t but good things to say about the sale experience. Service on the other hand is very poor. I have given serveral opportunities and they continue to fail. The latest was brakes and an oil service. When I set up the appointment, I asked for a cost estimate. They did not provide one but was told they always contact to review work prior to being done. I was fine with that. I never received that call. The only call I got after the store closed for the day was that my car was ready. On top of that I have made requests to not alter my car and they label with a “Del Toyota” sticker on my car. I asked them to remove, but they could not do it as there was no one around with a heat gun. I know my issue above sounds petty, however past experiences have been just as poor and there is a pattern of lack of accountability. This goes from charging for things that are not done to having someone wait for 8 hours for an oil change with an appointment. Unfortunately for Del, I now question why to use them. Other dealers being close by it is time to give their service and try….and while at it give them the opportunity to sell me a new car More

by Tjm196 Verified Customer Verified Customer

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Excelente atención y rapides en el servicio valoran el tiempo de las personas que visitando el taller y dan servicio de calidad. tiempo de las personas que visitando el taller y dan servicio de calidad. More

by romuloalvarado2020 Verified Customer Verified Customer

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Awesome communication. Average wait time. Friendly customer service. Will be back again for future services. Average wait time. Friendly customer service. Will be back again for future services. More

by melanie6 Verified Customer Verified Customer

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