Matt Gilbert
Matt Gilbert at W&L Subaru

Matt Gilbert | Page 10

Service Advisor

W&L Subaru

535 Point Township Dr
Northumberland, PA 17857

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4.9
115 Reviews
4.9

115 Reviews

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115 Reviews of Matt Gilbert

June 07, 2025

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Employee Rating

Great service- they did a fantastic job on our Subaru- with the deer collision- and gave us a Loaner Car for the week! Just a great dealership to work with. More

by Mike Gustin
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Jun 09, 2025

W&L Subaru responded

Thanks so much for taking the time to post your review!

May 28, 2025

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Very easy and hassle free process while getting my car inspected the other day in Northumberland More

by cjlyons33
Service Price Transparency
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Recommend Dealer
Yes
May 29, 2025

W&L Subaru responded

Thank you for the review!

May 22, 2025

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Everyone especially Matt was professional and helpful in providing information I needed to make a decision. I was kept up to date on what was being done and everything was done without a problem. My car l More

by l16930d
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
May 23, 2025

W&L Subaru responded

Thank you so much for taking the time to review your service experience! We really appreciate the feedback! Have a great day!

May 22, 2025

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Employee Rating

Matt was very professional, he took great care of me and getting me settled into a loaner car for the day. More

by tjhowell0
Recommend Dealer
Yes

Other Employees Tagged: Matt Gilbert

May 23, 2025

W&L Subaru responded

Thank you so much for the review!

May 16, 2025

Dealership Rating
Employee Rating

The service was very fast and efficient. I was notified what was going on through the whole process. Love going to W&L Subaru More

by aw91490
Recommend Dealer
Yes

Other Employees Tagged: Matt Gilbert

May 16, 2025

W&L Subaru responded

Thanks so much! We are here for you whenever you need us!

May 16, 2025

Dealership Rating
Employee Rating

The service is great. I would recommend w & l to anyone looking for to purchase a vehicle More

by brianbelgio
Service Price Transparency
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Recommend Dealer
Yes
May 16, 2025

W&L Subaru responded

Thank you for the 5-star ratings!

May 13, 2025

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Fast, efficient, good customer service. Service manager was pleasant and had good communication. Very pleased. More

by cklinetob
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
May 14, 2025

W&L Subaru responded

Thank you, and have a great day!

May 08, 2025

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W&L auto care is always fast and all your technicians and office staff appear happy and eager to do their work. That fact lends itself to the quality culture that must be present at W&L. You are always our f More

by Patrick Gilbert
Service Price Transparency
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Recommend Dealer
Yes
May 09, 2025

W&L Subaru responded

Thanks so much, Patrick! If you need anything at all just let us know!

May 02, 2025

Dealership Rating
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I was told by W&L that work needed to be done to pass inspection. I had recently had an oil change somewhere else. They were going to inspect my car. But I said I'd go to W&L for the 'free' inspection. B More

by Julie
Recommend Dealer
No

Other Employees Tagged: Matt Gilbert

May 02, 2025

W&L Subaru responded

Thank you for sharing your experience. We understand how important a smooth inspection process is, and we regret that your visit did not meet your expectations. Our team is committed to providing thorough and honest assessments to ensure safety and compliance. If you have any questions or concerns, feel free to reach out. Thanks again for your feedback, and have a great day.

April 30, 2025

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Employee Rating

Went for 12000 mile oil change. Was very busy but was done lot faster than I thought it would take. More

by hmarvsue
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
May 01, 2025

W&L Subaru responded

Thanks so much for your business!

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