Matt Gilbert
Matt Gilbert at W&L Subaru
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Matt Gilbert

Service Advisor

W&L Subaru

535 Point Township Dr
Northumberland, PA 17857

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4.8
15 Reviews
4.8

15 Reviews

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15 Reviews of Matt Gilbert

April 11, 2025

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Employee Rating

Matt greeted me as soon as I pulled up, asked when I needed the car back. Very pleasant and professional. I used a loaner car, that was quick and easy everything ready for me. Couldn't have been beater More

by butterflyplc
Recommend Dealer
Yes

Other Employees Tagged: Matt Gilbert

Apr 16, 2025

W&L Subaru responded

Thanks for reviewing your experience in service! We appreciate the feedback!

March 28, 2025

Dealership Rating
Employee Rating

Extremely friendly & professional service department. I still appreciate the time they drove to me, with a dead battery, and gave me a loaner! More

by Karim
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Mar 29, 2025

W&L Subaru responded

We are thrilled that you enjoyed our free loaner car perk. Thanks for posting your thoughts online!

March 27, 2025

Dealership Rating
Employee Rating

My first time for service. Everything went well. All staff members I encountered were courteous and helpful. More

by Jim R
Recommend Dealer
Yes

Other Employees Tagged: Matt Gilbert

Mar 28, 2025

W&L Subaru responded

Thanks, Jim!

March 26, 2025

Dealership Rating
Employee Rating

Great service love that they come get my vehicle at GEISINGER and deliver it when finished. Thanks to Roy beck for receiving my texts in the morning where I park More

by treic
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Mar 27, 2025

W&L Subaru responded

Thanks so much for the review! We're delighted you enjoy our free customer pickup-and-delivery valet for service!

March 24, 2025

Dealership Rating
Employee Rating

Matt Worked with. Me with the problem and was very helpful . He kept us informed with what was needed More

by mfollmer
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Mar 26, 2025

W&L Subaru responded

Thank you so much for the review!

March 22, 2025

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Employee Rating

Not happy that twice the same thing happened to my windows. Lots of gas used More

by Debbie
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Mar 26, 2025

W&L Subaru responded

Thank you for the review, Debbie. We are sorry you are having issues with your windows. Please reach out to our service team at 570.473.3432 if you have any questions. We'd love to assist any way we can.

March 22, 2025

Dealership Rating
Employee Rating

Tony B went above and beyond to schedule me in quick and get me a loaner. Mechanic did everything I needed. #SuabruForDaWin More

by ian.marshall322
Recommend Dealer
Yes

Other Employees Tagged: Matt Gilbert

Mar 26, 2025

W&L Subaru responded

Thanks so much for the review! It was our pleasure providing the free service loaner!

March 16, 2025

Dealership Rating
Employee Rating

They are very friendly and take pride in their work and very informative about what is going on with your vehicle. I love their service and they are always willing to help any way they can. More

by Herbie21
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Mar 18, 2025

W&L Subaru responded

Thank you for your business! Have a great day!

March 16, 2025

Dealership Rating
Employee Rating

I was pleased with the work they did on my car. They took the time to show me pictures of the damage that was fixed. I was thankful for the courtesy car. More

by ronib
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 18, 2025

W&L Subaru responded

Thanks so much for taking the time to share your feedback online!

March 06, 2025

Dealership Rating
Employee Rating

Friendly efficient staff. Problem was fixed while I waited. It a nice bonus that car was washed! Explained the service well. More

by cpack0
Service Price Transparency
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Recommend Dealer
Yes
Mar 10, 2025

W&L Subaru responded

Thank you so much!

1

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