
54 Reviews
Write a Review54 Reviews of Matt Douglas
March 09, 2025
Just got my 2024 Equinox and love it. Thanks to Sam Schmutte and team for going above and beyond for me. Truly a great experience. Thanks to Sam Schmutte and team for going above and beyond for me. Truly a great experience. More
Other Employees Tagged: Sam Schmutte
February 23, 2025
I recently purchased a 2021 Acura TLX from Ed Martin Acura, and the experience was fantastic! Will Wickliff, my sales consultant, was knowledgeable, professional, and made the process smooth and enjoyab Acura, and the experience was fantastic! Will Wickliff, my sales consultant, was knowledgeable, professional, and made the process smooth and enjoyable. He took the time to answer all my questions and ensured I was completely satisfied with my purchase. The TLX is an incredible car, and I couldn’t be happier with both the vehicle and the customer service. Highly recommend Ed Martin Acura and Will Wickliff! More
Other Employees Tagged: Will Wickliff
February 19, 2025
Ed Martin Acura was a great dealership to buy a car, and Dennis was an awesome salesman! Dennis was an awesome salesman! More
Other Employees Tagged: Dennis Novales
January 27, 2025
I had a truly top-notch car buying experience with Dennis Novales. From the moment that I contacted him about an Acura TLX, I felt comfortable and like my business was important to them. I was not able to go Novales. From the moment that I contacted him about an Acura TLX, I felt comfortable and like my business was important to them. I was not able to go to the dealership because this was a long-distance purchase (from Texas). That didn’t matter a bit because Dennis had it all under control. He paid close attention to every detail of my needs as well as wants. He consistently responded promptly to all of my many texts, calls and emails. I had no concerns about anything because of Dennis’ continual, thorough communications on car condition/inspection/warranty, pricing, paperwork, financing, scheduling shipping/delivery (long-distance purchase), etc. This was truly an easy and top-notch car purchase. I will definitely take my business to them in the future. More
Other Employees Tagged: Dennis Novales
December 01, 2024
Will W. at Ed Martin Acura made our car purchase easy! We weren’t sure we were going to purchase new or certified… we weren’t sure if we were going to trade at Ed Martin Acura made our car purchase easy! We weren’t sure we were going to purchase new or certified… we weren’t sure if we were going to trade in our existing vehicle… Will W. worked with us to make everything easy from the very start. We bought new & traded in our existing vehicle & we couldn’t be happier with our experience. More
Other Employees Tagged: Will Wickliff, Jake Fairbanks
November 26, 2024
I had a great experience at Ed Martin Acura! This is the second new purchase from Ed Martin Acura. From the moment I walked in, Dennis Novales was welcoming, professional, and attentive to my n This is the second new purchase from Ed Martin Acura. From the moment I walked in, Dennis Novales was welcoming, professional, and attentive to my needs. Dennis, who truly went above and beyond to make the car-buying process seamless and enjoyable. Dennis is knowledgeable, patient, and genuinely cares about his customers. He answered all my questions, provided valuable insights, and ensured I was comfortable every step of the way. The finance manager, Matt Douglas was fantastic! He made the process smooth, explained everything clearly, and worked hard to get me the best deal possible. Professional, efficient, and a pleasure to work with. If you're looking for outstanding customer service and a hassle-free car-buying experience, I highly recommend Ed Martin Acura and Dennis Novales. I couldn’t be happier with my new Acura and the exceptional service I received. Thank you! More
Other Employees Tagged: Dennis Novales
November 19, 2024
Best experience! Getting the car was smooth and quick. Thanks to Sir Dennis and Matthew! Getting the car was smooth and quick. Thanks to Sir Dennis and Matthew! More
Other Employees Tagged: Dennis Novales
November 13, 2024
Wonderful to work with. Karen was very responsive and helpful. Drove 3 hours one way to work with them Karen was very responsive and helpful. Drove 3 hours one way to work with them More
Other Employees Tagged: Karen Collis
October 10, 2024
Will Fitzsimmons is ALWAYS a pleasure to work with at Ed Martin Acura. He is extremely knowledgeable, easy going, and friendly. I would recommend him to anyone looking to purchase a new or previously loved Martin Acura. He is extremely knowledgeable, easy going, and friendly. I would recommend him to anyone looking to purchase a new or previously loved vehicle! More
Other Employees Tagged: Will Fitzsimmons, Jason Mattaliano , Elizabeth Moritz, Bryan Baker
October 07, 2024
Matt was highly professional throughout the purchasing of my vehicle. He was respectful. He answered my questions directly. As a single woman, my experiences buying a car at times have been quite unpl my vehicle. He was respectful. He answered my questions directly. As a single woman, my experiences buying a car at times have been quite unpleasant. Working with Matt was completely on the other end of the spectrum. Kudos to Matt for making buying a car an easy task! More
