
57 Reviews
Write a Review57 Reviews of Matt Douglas
March 26, 2025
Exceptional service from Beginning to end! ! Will Wycliff reached out to us knowing he found the perfect car. The deal was fair and SUPER efficient! Jake Fairbanks (Sales Mgr) worked with Will ! Will Wycliff reached out to us knowing he found the perfect car. The deal was fair and SUPER efficient! Jake Fairbanks (Sales Mgr) worked with Will and Matt Douglas (Finance Mgr) to stream line our deal being VERY RESPECTFUL of our time! Big thanks to Jason Mattaliano (GM) One of the simplest, quickest and MOST ENJOYABLE vehicle purchases we’ve experienced out of more than 20 purchases! More
Other Employees Tagged: Will Wickliff, Jake Fairbanks , Jason Mattaliano
March 24, 2025
Great buying experience! No pressure at all! Dennis and the team were very professional and made us feel very welcome and appreciated. I would definitely do business with No pressure at all! Dennis and the team were very professional and made us feel very welcome and appreciated. I would definitely do business with them again! More
Other Employees Tagged: Dennis Novales, Jake Fairbanks
March 18, 2025
Best dealership experience I’ve ever had. From sales to finance, the Ed Martin Acura team was fantastic to work with. Extremely transparent and honest. Answered all questions and were very From sales to finance, the Ed Martin Acura team was fantastic to work with. Extremely transparent and honest. Answered all questions and were very willing to work with us. More
Other Employees Tagged: Will Fitzsimmons, Adam McGee
March 11, 2025
We purchased a vehicle with the help of Sam. He was polite, professional and provided an overall great car buying experience. He was polite, professional and provided an overall great car buying experience. More
Other Employees Tagged: Sam Schmutte
March 09, 2025
Just got my 2024 Equinox and love it. Thanks to Sam Schmutte and team for going above and beyond for me. Truly a great experience. Thanks to Sam Schmutte and team for going above and beyond for me. Truly a great experience. More
Other Employees Tagged: Sam Schmutte
February 19, 2025
Ed Martin Acura was a great dealership to buy a car, and Dennis was an awesome salesman! Dennis was an awesome salesman! More
Other Employees Tagged: Dennis Novales
January 27, 2025
I had a truly top-notch car buying experience with Dennis Novales. From the moment that I contacted him about an Acura TLX, I felt comfortable and like my business was important to them. I was not able to go Novales. From the moment that I contacted him about an Acura TLX, I felt comfortable and like my business was important to them. I was not able to go to the dealership because this was a long-distance purchase (from Texas). That didn’t matter a bit because Dennis had it all under control. He paid close attention to every detail of my needs as well as wants. He consistently responded promptly to all of my many texts, calls and emails. I had no concerns about anything because of Dennis’ continual, thorough communications on car condition/inspection/warranty, pricing, paperwork, financing, scheduling shipping/delivery (long-distance purchase), etc. This was truly an easy and top-notch car purchase. I will definitely take my business to them in the future. More
Other Employees Tagged: Dennis Novales
December 01, 2024
Will W. at Ed Martin Acura made our car purchase easy! We weren’t sure we were going to purchase new or certified… we weren’t sure if we were going to trade at Ed Martin Acura made our car purchase easy! We weren’t sure we were going to purchase new or certified… we weren’t sure if we were going to trade in our existing vehicle… Will W. worked with us to make everything easy from the very start. We bought new & traded in our existing vehicle & we couldn’t be happier with our experience. More
Other Employees Tagged: Will Wickliff, Jake Fairbanks
November 26, 2024
I had a great experience at Ed Martin Acura! This is the second new purchase from Ed Martin Acura. From the moment I walked in, Dennis Novales was welcoming, professional, and attentive to my n This is the second new purchase from Ed Martin Acura. From the moment I walked in, Dennis Novales was welcoming, professional, and attentive to my needs. Dennis, who truly went above and beyond to make the car-buying process seamless and enjoyable. Dennis is knowledgeable, patient, and genuinely cares about his customers. He answered all my questions, provided valuable insights, and ensured I was comfortable every step of the way. The finance manager, Matt Douglas was fantastic! He made the process smooth, explained everything clearly, and worked hard to get me the best deal possible. Professional, efficient, and a pleasure to work with. If you're looking for outstanding customer service and a hassle-free car-buying experience, I highly recommend Ed Martin Acura and Dennis Novales. I couldn’t be happier with my new Acura and the exceptional service I received. Thank you! More
Other Employees Tagged: Dennis Novales
November 19, 2024
Best experience! Getting the car was smooth and quick. Thanks to Sir Dennis and Matthew! Getting the car was smooth and quick. Thanks to Sir Dennis and Matthew! More
Other Employees Tagged: Dennis Novales