Matt Arsenault
Matt Arsenault at Woburn Toyota
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Matt Arsenault

Service Writer

Woburn Toyota

394 Washington St
Woburn, MA 01801

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40 Reviews
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40 Reviews

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40 Reviews of Matt Arsenault

April 29, 2019

Dealership Rating

Fast service Made an appointment online for 11:15 and left 45 minutes later,,great and fast service and the place was full,,also good on the house coffee!!! More

by Morales jr1996
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Richard Alessi , Mike Gilgun

May 20, 2019

Woburn Toyota responded

Thank you for the great review! We're so happy to hear that we could provide you with the fast, welcoming service that you deserve. We hope to see you again!

September 27, 2018

Dealership Rating
Employee Rating

Awesome place great people. Technicians are great as well. I will be bringing my vehicle back to them for future repairs. New building is nice too. More

by ROSCO0307
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Mike Gilgun, Anthony Petrella

September 24, 2018

Dealership Rating
Employee Rating

oil change Have had ALL my service done at this dealership since I purchased my Sienna in 2009. I have never, ever had any problems. I have dealt with a few se More

by ELEPHANTSHOE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Mike Gilgun, Anthony Petrella, John Russo

September 24, 2018

Dealership Rating
Employee Rating

I don't think about taking my Camry anywhere else. This service department has been a major reason why my '96 Camry is still on the road. They've always been attentive and helpful, and their new servic More

by ArrBee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Richard Alessi , Mike Gilgun, Anthony Petrella, John Russo

September 19, 2018

Dealership Rating
Employee Rating

staff was outstanding! I was very satisfied with prompt service & very impressive facility. service staff was very professional. The waiting are has been greatly improved. F More

by BCHOOZA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Mo Naim , Wayne Dodge, Robert Fahey, Anthony Petrella, John Russo, Joanne Sasso, Sid Siddiqui, Mark Zayac

September 13, 2018

Dealership Rating

Simple service gone wrong I have been going here for past 4 yrs but that was my last visit. Put up with arrogant service folks since it was close to my house. But this visit to More

by Admincar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No

Other Employees Tagged: Ken Mello , Mike Gilgun, Anthony Petrella, John Russo

September 13, 2018

Dealership Rating
Employee Rating

Regular maintenance Beautiful new long awaited building. Sorry we could not make the bbq. The pull in service center is awesome especially in bad weather. Thank you! More

by KK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Richard Alessi, Mo Naim, Hank Ung , Mike Gilgun, Anthony Petrella, Mark Zayac

September 04, 2018

Dealership Rating
Employee Rating

Toyota Care Service I was surprised and liked the new service center. My service advisor greeted me in a friendly manner and directed me to the new waiting area. He texte More

by MG02134
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Anthony Petrella, John Grace

August 27, 2018

Dealership Rating
Employee Rating

Oil and filter change They did what I asked, at the time I reserved, and for a very reasonable cost. They also had free coffee and donuts in the waiting area. What more do More

by BRIANS103
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

August 23, 2018

Dealership Rating
Employee Rating

On time service I made an appt in advance for the 10k service. They took my car in on time and returned it within an hour with a complete explanation of services perf More

by TRINIPOW
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
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