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Matt Arsenault
42 Reviews
42 Reviews of Matt Arsenault
August 27, 2018
Oil and filter change They did what I asked, at the time I reserved, and for a very reasonable cost. They also had free coffee and donuts in the waiting area. What more do They did what I asked, at the time I reserved, and for a very reasonable cost. They also had free coffee and donuts in the waiting area. What more do you want? More
by BRIANS103
Verified Customer
August 23, 2018
On time service I made an appt in advance for the 10k service. They took my car in on time and returned it within an hour with a complete explanation of services perf I made an appt in advance for the 10k service. They took my car in on time and returned it within an hour with a complete explanation of services performed More
by TRINIPOW
August 21, 2018
Oil change Service was quick and easy. They took my car right away. Did what they said they were going to do and got my car back to me in less time than they sai Service was quick and easy. They took my car right away. Did what they said they were going to do and got my car back to me in less time than they said More
by SMITHS0305
Other Employees Tagged: Richard Alessi, Ken Mello , Mike Gilgun, Anthony Petrella, John Russo, Joanne Sasso, Renata Starbranch, Oscar Tejada, Mark Zayac
August 20, 2018
Front tires and oil change The representative was very cordial and accomodated my car repairs in their busy day without appointment. When the call me back, he didn't pressure m The representative was very cordial and accomodated my car repairs in their busy day without appointment. When the call me back, he didn't pressure me into more repairs and got my car within a few hours More
by CATALAN.HUGO
Other Employees Tagged: Richard Alessi, Ken Mello , Mike Gilgun, Anthony Petrella, John Russo, Joanne Sasso, Renata Starbranch, Oscar Tejada, Mark Zayac
August 09, 2018
Knowledgeable and fast service Was greeted properly and told everything that would be performed on vehicle. Was fast service. All friendly and a lot of info given about service ther Was greeted properly and told everything that would be performed on vehicle. Was fast service. All friendly and a lot of info given about service there. More
by SHAUNPAUL814
Other Employees Tagged: Richard Alessi, Ken Mello , Mike Gilgun, Anthony Petrella, John Russo, Joanne Sasso, Renata Starbranch, Oscar Tejada, Mark Zayac
August 08, 2018
fast and friendly service Great service at Woburn Toyota. I waited for 1 h and 15 min for the oil change and tire rotation service. I get some work done with the free Wifi wh Great service at Woburn Toyota. I waited for 1 h and 15 min for the oil change and tire rotation service. I get some work done with the free Wifi while waiting. Free coffee and goodies for hungry people. Good job! More
by XUS
Other Employees Tagged: Richard Alessi, Ken Mello , Mike Gilgun, Anthony Petrella, John Russo, Joanne Sasso, Renata Starbranch, Oscar Tejada, Mark Zayac
August 06, 2018
Car repair Customer service (Renata) and Service (Matt) were excellent. Replaced the battery along with other minor items last Friday because the car wouldn't s Customer service (Renata) and Service (Matt) were excellent. Replaced the battery along with other minor items last Friday because the car wouldn't start without jump starting. However, we needed to bring the vehicle back today 8/6/18 because the car wouldn't start with jump starting. So the issue is with service--Matt didn't work on the car but explained features. More
by Salem
Other Employees Tagged: Renata Starbranch
July 26, 2018
Great service Great friendly service in less time than I would have expected. I will continue to recommend Woburn Toyota to all of my friends and colleagues. Great friendly service in less time than I would have expected. I will continue to recommend Woburn Toyota to all of my friends and colleagues. More
by SEAN.KANE
Other Employees Tagged: Richard Alessi, Ken Mello , Mike Gilgun, Anthony Petrella, Joanne Sasso, Renata Starbranch, Oscar Tejada, Mark Zayac
July 23, 2018
Matt Arsenault Matt answered all of my questions and concerns in a professional manner. He was knowledgeable about the mechanics of the Rav 4 and took extra time to Matt answered all of my questions and concerns in a professional manner. He was knowledgeable about the mechanics of the Rav 4 and took extra time to make sure that I understood his explanations. It is refreshing to deal with young people who are not just versed in auto mechanics but who are also patient and care about the customers. More
by MARIECACCIOLA
July 17, 2018
Great Service Department MATT Arsenault does at great job at Woburn Toyota service. I was out of there extremely quick on a busy Saturday. He is good at his job. MATT Arsenault does at great job at Woburn Toyota service. I was out of there extremely quick on a busy Saturday. He is good at his job. More
by ANDREWC1968
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