Matt Arsenault

On 1/8/2025, Matt Arsenault of Woburn Toyota service helped me get the CARPLAY working on my new 2025Toyota RAV 4. For 2-months I have been trying to get it to work correctly even though it worked on my helped me get the CARPLAY working on my new 2025Toyota RAV 4. For 2-months I have been trying to get it to work correctly even though it worked on my 2022 Rav 4 using the same phone. I even researched social media for tips on it, but it was Matt who got it working. He explained everything & helped me step through the display on the car and my iPhone. Great service thanks to Matt. More

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Fast service Made an appointment online for 11:15 and left 45 minutes later,,great and fast service and the place was full,,also good on the house coffee!!! Made an appointment online for 11:15 and left 45 minutes later,,great and fast service and the place was full,,also good on the house coffee!!! More

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Awesome place great people. Technicians are great as well. I will be bringing my vehicle back to them for future repairs. New building is nice too. place great people. Technicians are great as well. I will be bringing my vehicle back to them for future repairs. New building is nice too. More

by ROSCO0307 Verified Customer Verified Customer

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oil change Have had ALL my service done at this dealership since I purchased my Sienna in 2009. I have never, ever had any problems. I have dealt with a few se Have had ALL my service done at this dealership since I purchased my Sienna in 2009. I have never, ever had any problems. I have dealt with a few service personnel and except for two many years ago and who are no longer there and were there for a short time, I have had a pleasant experience. More

by ELEPHANTSHOE Verified Customer Verified Customer

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I don't think about taking my Camry anywhere else. This service department has been a major reason why my '96 Camry is still on the road. They've always been attentive and helpful, and their new servic This service department has been a major reason why my '96 Camry is still on the road. They've always been attentive and helpful, and their new service building is a worthy major upgrade in their service offerings. The staffers are helpful and knowledgeable; they work with me to optimize what needs work now and what can wait, and I couldn't be happier with the results. More

by ArrBee Verified Customer Verified Customer

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staff was outstanding! I was very satisfied with prompt service & very impressive facility. service staff was very professional. The waiting are has been greatly improved. F I was very satisfied with prompt service & very impressive facility. service staff was very professional. The waiting are has been greatly improved. Food at the Crossroad cafe is really good for a car dealer ship, could be a stand alone restaurant. More

by BCHOOZA Verified Customer Verified Customer

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Simple service gone wrong I have been going here for past 4 yrs but that was my last visit. Put up with arrogant service folks since it was close to my house. But this visit to I have been going here for past 4 yrs but that was my last visit. Put up with arrogant service folks since it was close to my house. But this visit took the cake- went in for simple service and stood there waiting while the service folks chatted without paying attention. Looked past that but then went in to pick my car the next day and the lady behind the counter said they don’t have my keys and service center is closed - what!!!! And mind u this was not well within their working hours. Instead of trying to say she will help find my key - she jus sat there looking at me as if I was asking for their money. Then another service person came and was able to begrudgingly get me my key as if if he was doing me a favor. Thx but no thx. They have have a brand new shiny place but they have forgotten how to treat their customers- keep the new place and lose customers. More

by Admincar Verified Customer Verified Customer

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Regular maintenance Beautiful new long awaited building. Sorry we could not make the bbq. The pull in service center is awesome especially in bad weather. Thank you! Beautiful new long awaited building. Sorry we could not make the bbq. The pull in service center is awesome especially in bad weather. Thank you! More

by KK Verified Customer Verified Customer

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Toyota Care Service I was surprised and liked the new service center. My service advisor greeted me in a friendly manner and directed me to the new waiting area. He texte I was surprised and liked the new service center. My service advisor greeted me in a friendly manner and directed me to the new waiting area. He texted me in about 20-30 minutes letting me know any problems with my vehicle. He also called to tell me that I needed a new cabin filter. I give him the ok. More

by MG02134 Verified Customer Verified Customer

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Oil and filter change They did what I asked, at the time I reserved, and for a very reasonable cost. They also had free coffee and donuts in the waiting area. What more do They did what I asked, at the time I reserved, and for a very reasonable cost. They also had free coffee and donuts in the waiting area. What more do you want? More

by BRIANS103 Verified Customer Verified Customer

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