Mathew Westberg
Mathew Westberg at Greenway Kia East
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Mathew Westberg

service advisor

Greenway Kia East

8701 E Colonial Dr
Orlando, FL 32817

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4.4
185 Reviews
4.4

185 Reviews

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185 Reviews of Mathew Westberg

February 06, 2025

Dealership Rating
Employee Rating

The sales person give us his 100%, but dealership satisfaction was 0 %, car cames all damage with scratches everywhere rusty brakes for a new car. Bunch of issues and dirty like was flooded. Definite More

by rymluciano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Feb 06, 2025

Greenway Kia East responded

We apologize for any inconvenience you experienced. We would appreciate the opportunity to discuss this one-on-one so we can try to resolve this. Please contact us directly and we will do our best to address the issue.

Feb 06, 2025

rymluciano responded

The sales person give us his 100%, but dealership satisfaction was 0 %, car cames all damage with scratches everywhere rusty brakes for a new car. Bunch of issues and dirty like was flooded. Definitely not satisfied with my purchase. Still same respond.

February 04, 2025

Dealership Rating
Employee Rating

It was a fairly good experience overall. My advisor Matthew Westberg was so nice and helpful More

by JULISSABURGOS
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Feb 05, 2025

Greenway Kia East responded

Thank you for sharing your experience with Matthew at Greenway Kia East! We are glad you had an overall good visit.

February 03, 2025

Dealership Rating
Employee Rating

Unreasable delays in service. Poor communication with owner of vehicle. Dealership does not provide rentals resulting from internal delays corresponding with California. Service More

by TRENT.E.LITTLE86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Feb 03, 2025

Greenway Kia East responded

Hi Trent. We take customer feedback very seriously, and we are disappointed to learn that your visit was not up to our usual standards. Please reach out to us directly so we can try to help. Thank you.

February 02, 2025

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Employee Rating

The service was fast and they were very helpful and they explained everything and the job was done on time More

by BERNARDSHOMALI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 03, 2025

Greenway Kia East responded

Bernard, we're delighted to hear that you had a smooth and informative experience with our team at Greenway Kia East. Thank you for the positive feedback!

February 02, 2025

Dealership Rating
Employee Rating

Matthew is Great I went to service dept to get my Kia seltos checked out and Matt was there to help me with my cars update and gave me some advice and addressed my concerns. I left happy and better infor More

by G-Money
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carlos Alejo

Feb 03, 2025

Greenway Kia East responded

We're delighted to hear that Matthew provided you with excellent service at Greenway Kia East! It's great to know he addressed your concerns and left you feeling informed. Thanks for sharing your experience!

January 31, 2025

Dealership Rating
Employee Rating

The dealership had excellent customer service and made everything very easy. Every one was every helpful. 💯. More

by BUMBALI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gina Carpio

Jan 31, 2025

Greenway Kia East responded

We're delighted to hear that you had a smooth experience with the team at Greenway Kia East! Thank you for highlighting our excellent customer service. We appreciate your feedback and support!

January 28, 2025

Dealership Rating
Employee Rating

Much better than city kia east! Faster and good customer service. Service in time. No lates. More

by Igor Frade
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 29, 2025

Greenway Kia East responded

Igor, thank you for leaving Greenway Kia East a five-star review! See you next time.

January 26, 2025

Dealership Rating
Employee Rating

Matt did a great job. He made sure everything I needed was taken care of. Excellent service. More

by jeff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 27, 2025

Greenway Kia East responded

We are honored to receive your support, Jeff. Thank you! - Matt and the Greenway Kia East Team

January 25, 2025

Dealership Rating
Employee Rating

I feel comfortable going to the dealership, because I know I am going to be working with Matt. Matt will take care of me, he will answer my questions and even provide information about my problems that I More

by Chrysler 2013
Workmanship
Service Time
Recommend Dealer
Yes
Jan 27, 2025

Greenway Kia East responded

We're glad to hear that Matt has been providing you with such attentive and informative service at Greenway Kia East. It's great knowing our team makes your visits comfortable and enjoyable. We appreciate your feedback!

January 20, 2025

Dealership Rating
Employee Rating

Don’t like how they say they going to do something and don’t do it More

by ALFARO.AUREA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jan 20, 2025

Greenway Kia East responded

We take customer feedback very seriously, and we are disappointed to learn that your visit was not up to our usual standards. Please reach out to us directly so we can try to help. Thank you.

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