Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
View All Employees
Mathew Rivera
Mathew Rivera at DCH Wappingers Falls Toyota
Refer Me

Mathew Rivera

Assistant Service Manager

DCH Wappingers Falls Toyota

1349 Route 9
Wappingers Falls, NY 12590

Contact Me
4.8
449 Reviews

Dealership Experience

3 yrs, 3 mos

Industry Experience

12 yrs, 7 mos

Languages Spoken

English English

4.8

449 Reviews

Write a Review

449 Reviews of Mathew Rivera

September 18, 2024

Dealership Rating
Employee Rating

Brought the truck in waited a short time every thing was done. The staff was very courteous. More

by Icefish73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Thomas Hackett, Melissa Tyler, Jason Gasiunas

Report | Print
Sep 18, 2024

DCH Wappingers Falls Toyota responded

Thank you for your feedback! We're glad to hear that your visit was efficient and that our staff provided courteous service. We appreciate your support and look forward to seeing you again!

September 17, 2024

Dealership Rating
Employee Rating

Friendly an made sure I knew what was happening with my car,didn’t wait long More

by chiquinhobarros
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jason Gasiunas

Report | Print
Sep 17, 2024

DCH Wappingers Falls Toyota responded

Thank you for your feedback! We’re glad to hear you found our service friendly and efficient, and that you were well-informed about your car. If you need any further assistance, feel free to reach out. We look forward to serving you again!

September 17, 2024

Dealership Rating
Employee Rating

Matt Rivera always goes above and beyond to make sure everything on my car is taken care of, he makes the service experience a trustworthy experience More

by dionizio52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael O'Hare, Thomas Hackett, Melissa Tyler, Dylan Abell, Jason Gasiunas

Report | Print
Sep 17, 2024

DCH Wappingers Falls Toyota responded

Thank you for your kind words! We’re thrilled to hear that Matt Rivera consistently goes above and beyond and makes your service experience trustworthy. We appreciate your support and look forward to assisting you again!

September 17, 2024

Dealership Rating
Employee Rating

Under the situation I was very pleased with Mathew as he guide me to speak with my insurance to see if the were covering my problem but a week later the insurance framed my car totaled do to rodent damage! More

by abuela1952
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Report | Print
Sep 17, 2024

DCH Wappingers Falls Toyota responded

Thank you for your feedback. We’re glad Mathew could assist you with your insurance, even though the situation turned out to be challenging. We understand how frustrating this must be and are here to help if you need anything further during this process. Please don’t hesitate to reach out.

September 16, 2024

Dealership Rating
Employee Rating

They are fast friendly and caring they take time to explain the problem and what they're going to do to solve it I'm very pleased More

by Stoddard's 81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Thomas Hackett

Report | Print
Sep 17, 2024

DCH Wappingers Falls Toyota responded

Thank you for the kind words! We’re delighted to hear that you had a positive experience and that our team was able to address your concerns effectively. If you need any further assistance or have more questions, feel free to reach out. We appreciate your feedback!

September 14, 2024

Dealership Rating
Employee Rating

Overall personable and accommodating. Bought my second Toyota from them. As always at DCH never pushy and always friendly, from the sales team to the service team. Would highly recommend More

by KONNECTED6101
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Daryl Callahan, Michael Newsham, Dylan Abell

Report | Print
Sep 14, 2024

DCH Wappingers Falls Toyota responded

Thank you for your kind words! We’re thrilled to hear you had a great experience buying your second Toyota with us. It's fantastic to know that our friendly, no-pressure approach made your visit enjoyable from start to finish. We appreciate your recommendation and look forward to serving you again in the future!

September 10, 2024

Dealership Rating
Employee Rating

Very friendly and helpful, made me feel comfortable. My car is so smooth now. !!!thanks. More

by Amanda C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Thomas Hackett, Melissa Tyler, Jason Gasiunas

Report | Print
Sep 10, 2024

DCH Wappingers Falls Toyota responded

Thanks so much for your kind words! We're thrilled to hear your car is running smoothly and that you felt comfortable. If you need anything else, just let us know!

September 09, 2024

Dealership Rating
Employee Rating

My dealer Thomas was very helpful keep me informed, while i waiting services was done quickly and car is running as it should be over all good job done. More

by lucjames0906
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Thomas Hackett, Melissa Tyler

Report | Print
Sep 09, 2024

DCH Wappingers Falls Toyota responded

We’re thrilled to hear that Thomas provided great service and kept you well-informed! We're also glad to know that your car is running smoothly. If you need anything else or have any questions, feel free to reach out. Thanks for your feedback!

Sep 09, 2024

DCH Wappingers Falls Toyota responded

We’re thrilled to hear Thomas provided excellent service and kept you informed throughout the process! It’s great to know your car is running smoothly. If you need anything else, we’re here to help. Thanks for your feedback!

September 09, 2024

Dealership Rating
Employee Rating

Friendly, efficient and punctual service experience. They did what they said they would do, when they said they would. More

by jjf56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Sep 09, 2024

DCH Wappingers Falls Toyota responded

We’re delighted to hear you had a friendly, efficient, and punctual service experience. It’s great to know we delivered on our promises. If you need anything else, just let us know!

September 06, 2024

Dealership Rating
Employee Rating

Excellent service. Thank you so much! Keep doing a great job! The best maintenance! Thank you More

by luxythania
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Thomas Hackett, Melissa Tyler, Jason Gasiunas

Report | Print
Sep 06, 2024

DCH Wappingers Falls Toyota responded

Thank you for your kind words! We're thrilled to hear that you had an excellent experience with our service team. We truly appreciate your support and will continue to strive for excellence in everything we do. If you ever need anything in the future, we're here to help!

1
2
...
45

Dealership Inventory (756 Vehicles)

used 2021 Toyota Highlander car, priced at $34,491
2021 Toyota Highlander
used
Moon Dust exterior
Automatic
All-wheel Drive
$34,491
View Details
used 2021 GMC Terrain car, priced at $23,991
2021 GMC Terrain
used
Ebony Twilight Metallic exterior
Automatic
All-wheel Drive
$23,991
View Details
used 2023 Toyota Camry car, priced at $23,490
2023 Toyota Camry
used
Ice Edge exterior
Automatic
Front-wheel Drive
$23,490
View Details
used 2020 Toyota Corolla car, priced at $21,990
2020 Toyota Corolla
used
White exterior
Automatic
Front-wheel Drive
$21,990
View Details
used 2012 Toyota FJ Cruiser car, priced at $26,990
2012 Toyota FJ Cruiser
used
Radiant Red exterior
Automatic
Four-wheel Drive
$26,990
View Details
used 2011 Mazda Mazda6 car, priced at $8,600
2011 Mazda Mazda6
used
Comet Gray Mica exterior
Automatic
Front-wheel Drive
$8,600
View Details
View All Inventory