Mathew Rivera
Mathew Rivera at DCH Wappingers Falls Toyota

Mathew Rivera | Page 41

Assistant Service Manager

DCH Wappingers Falls Toyota

1349 Route 9
Wappingers Falls, NY 12590

Contact Me
4.9
720 Reviews

Dealership Experience

5 yrs, 5 mos

Industry Experience

14 yrs, 9 mos

Languages Spoken

English English

4.9

720 Reviews

Write a Review

720 Reviews of Mathew Rivera

July 11, 2023

Dealership Rating
Employee Rating

As always the service department at DCH has exceeded my expectations, once again. I would recommend them to anyone. I drive an hour out of my way to use them. More

by rgraham460
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 11, 2023

DCH Wappingers Falls Toyota responded

Thank you for taking the time to share your experience with us. It is great to hear that your service experience was worthy of five stars. We appreciate your business and hope to see you during your next visit!

July 08, 2023

Dealership Rating
Employee Rating

I find each one I have met is willing to help & work with me, answering questions. I appreciate the professional friendliness, as well! More

by gonetoitaly52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Thomas Hackett, Melissa Tyler

Jul 09, 2023

DCH Wappingers Falls Toyota responded

Thank you for your feedback! We appreciate your kind words.

July 08, 2023

Dealership Rating
Employee Rating

I liked that I saw a video of the inspection. Service staff very nice and communicative More

by JBGOLDFISCHER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 09, 2023

DCH Wappingers Falls Toyota responded

Thank you for taking the time to share your experience with us. It is great to hear that your service experience was worthy of five stars. We appreciate your business and hope to see you during your next visit!

July 08, 2023

Dealership Rating
Employee Rating

Your service is very good as it always has been. Always a pleasure to work with. More

by Veronica Quickle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Melissa Tyler , Marc Zuluaga

Jul 08, 2023

DCH Wappingers Falls Toyota responded

Thank you so much for the review! We are so glad that you had such a positive experience at our dealership!

July 07, 2023

Dealership Rating
Employee Rating

My car was serviced within one hour . . as promised text messages kept coming to me during service time More

by ASHRAFY102
Recommend Dealer
Yes
Jul 07, 2023

DCH Wappingers Falls Toyota responded

Thank you for your review of our Service Department! We are so glad that our team was able to take care of your vehicle in a timely manner!

July 07, 2023

Dealership Rating
Employee Rating

They were very easy to deal with during the pandemic. Both service times we’re on time and minimum wait. More

by April Fredean
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Melissa Tyler

Jul 07, 2023

DCH Wappingers Falls Toyota responded

Thank you for sharing your five-star rating. We are thrilled to hear that our team has been so helpful to you!

July 06, 2023

Dealership Rating
Employee Rating

I always have a pleasant and efficient experience when I come to DCH WappinyFalls! No complaints! More

by laurie.burns
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daryl Callahan, Robert Goldberg

Jul 06, 2023

DCH Wappingers Falls Toyota responded

Thanks for the great 5-star review for our team!

July 02, 2023

Dealership Rating
Employee Rating

Good services and the closest Toyota dealers next to me, no complaints about the service thanks More

by evnyc73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 02, 2023

DCH Wappingers Falls Toyota responded

Thank you so much for the review! We are so glad that you had such a positive experience at our dealership!

June 29, 2023

Dealership Rating
Employee Rating

Routine visit, service provided promptly and with courtesy. Nothing negative to say; will continue to have my RAV4 Prime serviced there. More

by wallgrom72
Workmanship
Recommend Dealer
Yes
Jun 29, 2023

DCH Wappingers Falls Toyota responded

Thank you for your review of our Service Department! We are so glad that our team was able to take care of your vehicle in a timely manner!

June 28, 2023

Dealership Rating
Employee Rating

Very friendly . The waiting area is very clean. They take care of all the problem I have. More

by YESUE92021
Service Price Transparency
Recommend Dealer
Yes
Jun 28, 2023

DCH Wappingers Falls Toyota responded

Thank you for taking the time to share your experience with us. It is great to hear that your service experience was worthy of five stars. We appreciate your business and hope to see you during your next visit!

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