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Mathew Rivera

Overview Reviews (720) Inventory (288)

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Mathew Rivera

Mathew Rivera | Page 36

Assistant Service Manager

DCH Wappingers Falls Toyota

1349 Route 9
Wappingers Falls, NY 12590

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4.9

720 Reviews

Overview Reviews (720) Inventory (288)

Dealership Experience

5 yrs, 5 mos

Industry Experience

14 yrs, 9 mos

Languages Spoken

English

4.9

720 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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720 Reviews of Mathew Rivera

November 10, 2023

Dealership Rating

Employee Rating

The Wappingers Falls Toyota dealer service department is very friendly,informative,efficient and knowledgeable concerning their product. very friendly,informative,efficient and knowledgeable concerning their product. More

by Eduardo

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Nov 11, 2023 -

DCH Wappingers Falls Toyota responded

Thank you for taking the time to share your experience with us. It is great to hear that our team was so helpful with your needs.

November 07, 2023

Dealership Rating

Employee Rating

I drive all the way from Westchester County to come to this Toyota dealer! It’s friendly, organized and very clean! Each trip home, I always think about how glad I am that I came all the way up to Dutche this Toyota dealer! It’s friendly, organized and very clean! Each trip home, I always think about how glad I am that I came all the way up to Dutchess to get my car. Serviced! I love it here!!!😄 More

by Robinflower

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Thomas Hackett, Melissa Tyler

Nov 08, 2023 -

DCH Wappingers Falls Toyota responded

Thank you for sharing your five-star experience. We are thrilled to hear that our team was so helpful and you're pleased with everything!

Nov 08, 2023 -

Robinflower responded

You are welcome - -You’re the best!!!🤗

November 05, 2023

Dealership Rating

Employee Rating

Everyone in customer service is very polite and helpful with any concerns that you ha e with any concerns that you ha e More

by JOSEPHRAY

Verified Customer

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Nov 06, 2023 -

DCH Wappingers Falls Toyota responded

Thank you for your feedback! We appreciate your kind words.

November 05, 2023

Dealership Rating

Employee Rating

Very efficient, polite service. I liked that they sent me a video of the inspection & explained any concerns. I liked that they sent me a video of the inspection & explained any concerns. More

by rere2222

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Nov 06, 2023 -

DCH Wappingers Falls Toyota responded

Thank you for taking the time to share your experience with us. It is great to hear that your service experience was worthy of five stars. We appreciate your business and hope to see you during your next visit!

November 03, 2023

Dealership Rating

Employee Rating

Has a very comfortable waiting area. Provided amenities are ample and much appreciated when waiting for repairs. Staff is friendly and accommodating. Provided amenities are ample and much appreciated when waiting for repairs. Staff is friendly and accommodating. More

by JONBOGUSH

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Nov 03, 2023 -

DCH Wappingers Falls Toyota responded

November 02, 2023

Dealership Rating

Employee Rating

Why am I forced to write words in a review? That is a silly requirement. :-) That is a silly requirement. :-) More

by DH8

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Thomas Hackett, Melissa Tyler, Jason Gasiunas

Nov 02, 2023 -

DCH Wappingers Falls Toyota responded

Thanks for your 5-star rating for our team!

November 01, 2023

Dealership Rating

Employee Rating

Service is always excellent at DCH Wappingers I bought both my vehicles from them and will continue to give them my business, thanks Toyota. both my vehicles from them and will continue to give them my business, thanks Toyota. More

by CARBOWARROW308

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Thomas Hackett, Melissa Tyler, Jason Gasiunas

Nov 02, 2023 -

DCH Wappingers Falls Toyota responded

November 01, 2023

Dealership Rating

Employee Rating

It is run efficiently. Liked the Lift Shuttle service. Car ready when promised. All good. Liked the Lift Shuttle service. Car ready when promised. All good. More

by petersmith7580

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Nov 02, 2023 -

DCH Wappingers Falls Toyota responded

Thank you for your feedback! We appreciate your kind words.

October 31, 2023

Dealership Rating

Employee Rating

I have always had a great experience at DCH Toyota whether it be sales or service. I would highly recommend this dealship. whether it be sales or service. I would highly recommend this dealship. More

by TENDERLOVE67

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Thomas Hackett, Melissa Tyler, Jason Gasiunas , Mike Ohare

Nov 01, 2023 -

DCH Wappingers Falls Toyota responded

Thank you so much for the review! We are so glad that you had such a positive experience at our dealership!

October 29, 2023

Dealership Rating

Employee Rating

Bought my last 11 consecutive cars from them . The last two being 2023. Great place to do business with. They treat me like family. The last two being 2023. Great place to do business with. They treat me like family. More

by DRATH66

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Daryl Callahan, Robert Goldberg, David Kolozy, Michael Newsham, Thomas Hackett, Melissa Tyler, Jaime GarciaMuniz, Jason Gasiunas

Oct 30, 2023 -

DCH Wappingers Falls Toyota responded

Thank you for sharing your five-star experience. We are thrilled to hear that our team has been able to assist you throughout your consecutive purchases. We're so glad to hear that you've been treated like family. Thanks for your business!

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