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Mathew Rivera
Mathew Rivera at DCH Wappingers Falls Toyota

Mathew Rivera | Page 26

Assistant Service Manager

DCH Wappingers Falls Toyota

1349 Route 9
Wappingers Falls, NY 12590

Contact Me
4.9
720 Reviews

Dealership Experience

5 yrs, 5 mos

Industry Experience

14 yrs, 9 mos

Languages Spoken

English English

4.9

720 Reviews

Write a Review

720 Reviews of Mathew Rivera

October 08, 2024

Dealership Rating
Employee Rating

Great service at every visit, thank you! Looking forward to future visits at your dealership!! More

by stephanie.lawson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Thomas Hackett, Melissa Tyler, Jason Gasiunas

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Oct 09, 2024

DCH Wappingers Falls Toyota responded

Thank you so much for your kind words! We're thrilled to hear that you’ve had great experiences with us. We look forward to seeing you again soon! If there’s anything specific you’re looking forward to next time, let us know!

October 08, 2024

Dealership Rating
Employee Rating

Lauren my rep was exceptional. Great communication and personal attitude of all at dealership! Wow More

by movierat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Thomas Hackett, Melissa Tyler, Jason Gasiunas , Lauren

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Oct 09, 2024

DCH Wappingers Falls Toyota responded

Thank you for the fantastic feedback! We’re thrilled to hear that Lauren provided exceptional service and that you felt welcomed by our team. We take pride in creating a positive experience for our customers. We hope to see you again soon!

October 08, 2024

Dealership Rating
Employee Rating

It was a fabulous experience. . Judy in customer service explained the whole process, arranged for me to be driven home and brought back the next day. I was impressed by the serv More

by shirley.dahlgren
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Judy

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Oct 08, 2024

DCH Wappingers Falls Toyota responded

We’re thrilled to hear about your fabulous experience! Judy and our service team strive to provide exceptional care, and it’s wonderful to know that their efforts made such a positive impact. We’re here for you if you need anything in the future. Thanks for sharing your experience with us!

October 07, 2024

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Employee Rating

Bery good atención excelente personal very good cervicis end if you credit es daw they main hi More

by lidiaroquequijad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daryl Callahan, Robert Goldberg, Karl Boye, Thomas Hackett, Ben Carlson, Melissa Tyler, Dylan Abell, Jaime GarciaMuniz, Jason Gasiunas

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Oct 07, 2024

DCH Wappingers Falls Toyota responded

¡Gracias por tu comentario! Nos alegra saber que recibiste una atención excelente y que nuestro personal te brindó un buen servicio. Si tienes preguntas sobre tu crédito o necesitas más asistencia, no dudes en contactarnos. ¡Esperamos verte de nuevo pronto! 🌟🚗

October 05, 2024

Dealership Rating
Employee Rating

Very thorough and proficient. Courteous . I am very happy with the service, they also help with the function of my car More

by JOPT253
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Oct 05, 2024

DCH Wappingers Falls Toyota responded

We're glad to hear you had a positive experience! Our team strives to provide thorough and courteous service, and we're happy we could assist you with your car's functions. Thank you for your feedback!

October 03, 2024

Dealership Rating
Employee Rating

Assistant service manager Matt Rivera assisted me and was very professional and courteous of my needs. Highly recommended. More

by Daddy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Thomas Hackett, Andrew Bartko , Alexander Catechis

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Oct 04, 2024

DCH Wappingers Falls Toyota responded

We’re delighted to hear about your positive experience with Matt Rivera! His professionalism and attentiveness to your needs truly make a difference. Thank you for the high recommendation, and we look forward to serving you again in the future!

October 03, 2024

Dealership Rating
Employee Rating

Best service I ever had Impressed very much by the video presentation Of my car Dr. Clifton More

by FRANCISCLIFTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Oct 04, 2024

DCH Wappingers Falls Toyota responded

We’re so glad to hear you had the best service ever! It's great to know you were impressed by the video presentation of your car. We appreciate your feedback, Dr. Clifton, and look forward to serving you again in the future! Enjoy your vehicle!

October 03, 2024

Dealership Rating
Employee Rating

Judy is the best advisor I have ever worked with very professional and gave updates More

by ALYSSADEFINI15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Oct 04, 2024

DCH Wappingers Falls Toyota responded

Thank you for your kind words! We’re so glad to hear that Judy provided you with exceptional service and kept you updated throughout the process. She truly is a valuable member of our team! If you need anything else, feel free to reach out. We appreciate your support!

September 30, 2024

Dealership Rating
Employee Rating

Great job, and very professional; , and attentive; customer service outstanding;attention to detail, and couryess More

by beautifulloveyvette78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Thomas Hackett, Melissa Tyler, Jason Gasiunas

Print
Sep 30, 2024

DCH Wappingers Falls Toyota responded

We truly appreciate your kind words! It’s great to hear that you experienced outstanding customer service and attention to detail. We strive to provide a professional and courteous environment for all our customers. Thank you for your support!

September 29, 2024

Dealership Rating
Employee Rating

Very professional from time I drove into garage till service was done and I retrieved my car and left More

by BSULLIVAN51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Thomas Hackett, Melissa Tyler, Jason Gasiunas

Print
Sep 30, 2024

DCH Wappingers Falls Toyota responded

Thank you for your kind words! We're delighted to hear that you had a professional experience from start to finish. We look forward to serving you again!

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