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Mathew Rivera
Mathew Rivera at DCH Wappingers Falls Toyota

Mathew Rivera | Page 20

Assistant Service Manager

DCH Wappingers Falls Toyota

1349 Route 9
Wappingers Falls, NY 12590

Contact Me
4.9
720 Reviews

Dealership Experience

5 yrs, 5 mos

Industry Experience

14 yrs, 9 mos

Languages Spoken

English English

4.9

720 Reviews

Write a Review

720 Reviews of Mathew Rivera

January 26, 2025

Dealership Rating
Employee Rating

Quite efficient. Staffs are friendly and professional. Too bad no complimentary car wash. All is well. More

by ccwu
Recommend Dealer
Yes

Other Employees Tagged: Thomas Hackett, Melissa Tyler, Jason Gasiunas, Judy Deems, Lauren Fusaro

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Jan 27, 2025

DCH Wappingers Falls Toyota responded

Thank you for your kind words! We're glad to hear that you had a positive experience with our staff. We appreciate your feedback on the car wash, and we'll definitely keep that in mind for the future. We look forward to serving you again soon!

January 18, 2025

Dealership Rating
Employee Rating

All were attentive to my needs,answered my questions thoroughly. Appreciated the video very much. More

by JAMESOLEary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Thomas Hackett, Melissa Tyler, Jason Gasiunas, Lauren Fusaro

Print
Jan 19, 2025

DCH Wappingers Falls Toyota responded

Thank you for your kind words! We're so glad to hear that our team was attentive to your needs and provided thorough answers to your questions. We’re happy the video was helpful as well. Your satisfaction is important to us, and we truly appreciate your feedback!

January 18, 2025

Dealership Rating
Employee Rating

I had the best experience of my car purchase life! Strongly recommend anyone go to dch! Mike was professional and he explained exactly how the car worked and what the dealership offered! More

by DIRIENZO.NICHOLAS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Daryl Callahan, Michael Newsham, Thomas Hackett, Joshua Johns

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Jan 19, 2025

DCH Wappingers Falls Toyota responded

Thank you so much for your wonderful feedback! We’re thrilled to hear that your car purchase experience was the best you’ve had! Mike and the team strive to provide top-notch service, and we’re so glad he was able to guide you through the process. We truly appreciate your recommendation and look forward to serving you again in the future!

January 18, 2025

Dealership Rating
Employee Rating

Courteous, reliable, Hospitable. Reasonably priced as well. Can't say enough about this Dealer. Would recommend them in a heart beat. Thank you for your service. More

by bowen0217
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Jan 18, 2025

DCH Wappingers Falls Toyota responded

Thank you so much for your kind words and recommendation! We’re thrilled to hear that you had such a positive experience with us. Providing courteous, reliable service at a reasonable price is always our goal, and we truly appreciate your trust. We look forward to serving you again in the future!

January 17, 2025

Dealership Rating
Employee Rating

They are very professional people the work finishes before the time that they said, happy with the service. More

by Edin Lopez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Thomas Hackett, Melissa Tyler, Jason Gasiunas, Judy Deems, Lauren Fusaro

Print
Jan 18, 2025

DCH Wappingers Falls Toyota responded

Thank you for your wonderful feedback! We’re thrilled to hear that you were pleased with the professionalism and timely service. Our team works hard to exceed expectations, and we're glad we could make your experience a positive one. We look forward to serving you again!

January 17, 2025

Dealership Rating
Employee Rating

Have never had an issue bringing my car in for service. The dealership is very thorough with identifying any issues, thoroughly discuss any recommendations and I always leave satisfied. More

by holly003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Thomas Hackett, Andrew Bartko, Judy Deems, Lauren Fusaro

Print
Jan 18, 2025

DCH Wappingers Falls Toyota responded

Thank you for your continued trust in our service department! We’re so glad to hear that your experiences have been positive and thorough. Our goal is always to ensure you leave satisfied, and we appreciate your kind feedback. We look forward to serving you again in the future!

January 12, 2025

Dealership Rating
Employee Rating

Best environment when waiting for service. Also communication from mechanic to your mobile phone is a great idea More

by Bruce.peters
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Jan 13, 2025

DCH Wappingers Falls Toyota responded

Thank you for your feedback! We're so glad you enjoyed the environment and the convenient communication from our mechanics. We strive to make every visit as comfortable and efficient as possible. We appreciate your support and look forward to serving you again!

January 10, 2025

Dealership Rating
Employee Rating

Responsive, timely . pleasant. Always a pleasant experience there. Love that I am provided back and forth to my home. More

by LBMLCSW
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Print
Jan 10, 2025

DCH Wappingers Falls Toyota responded

Thank you for your kind words! We're so glad to hear that you had a pleasant experience with us. It's great to know our service, including the transportation to and from your home, made your visit more convenient. We look forward to seeing you again soon!

January 05, 2025

Dealership Rating
Employee Rating

Good person and very knowledgeable he goes above and beyond his Call of Duty just to make sure you're happy and pleased More

by BOW1HUNT1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Melissa Sinapi

Print
Jan 06, 2025

DCH Wappingers Falls Toyota responded

Thank you for your kind words! We're thrilled to hear that our team member went above and beyond to ensure you had a great experience. Your satisfaction is our priority, and we appreciate you taking the time to share your feedback!

January 02, 2025

Dealership Rating
Employee Rating

Is very good atencion y amabilidad del personal y el servicio personal es muy amable y atento More

by pedro85calderon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Thomas Hackett, Melissa Tyler, Jason Gasiunas, Judy Deems, Lauren Fusaro

Print
Jan 02, 2025

DCH Wappingers Falls Toyota responded

¡Muchas gracias por tus amables palabras! Nos alegra saber que recibiste un excelente servicio y atención de nuestro equipo. ¡Esperamos poder ayudarte de nuevo pronto!

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